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Skate Society Reviews

4.7 Rating 987 Reviews
93 %
of reviewers recommend Skate Society
4.7
Based on 987 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Skate Society 5 star review on 18th December 2024
Lee G
Skate Society 5 star review on 22nd April 2024
Sierra C
Skate Society 5 star review on 16th March 2024
Angela J
Skate Society 5 star review on 7th September 2023
Vu V
Skate Society 5 star review on 2nd August 2023
Renata J
Skate Society 5 star review on 20th May 2023
Doug R
Skate Society 5 star review on 20th May 2023
Doug R
112
Anonymous
Anonymous  // 01/01/2019
Hi - The skates are fine, they are great in fact. However the service received from Skate Society was disappointing. I purchased a pair of skates for Xmas for my daughter. All she wanted was to take them on our holiday. They were too small and we were leaving straight after Xmas so I asked if I could order a new pair so they would arrive quickly and then return the smaller pair for a refund. (So essentially an exchange, but just wanting to make it quicker so my daughter would have the skates for our holiday). This was denied. I had already ordered the new skates from skate society so I am stuck with an instore credit that I do not need. If I'd known they would have denied the refund I would have purchased the bigger skates elsewhere to prevent spending anymore money in a store that wouldn't help me out with such an easy request.
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Posted 2 years ago
Always very helpful staff
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Posted 2 years ago
They are great! šŸ‘Œ
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Posted 2 years ago
The service was 10/10 The boards I received were mint and packed up really well! New boards for the wall
Skate Society 5 star review on 22nd February 2022
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Posted 2 years ago
Board wall looks awesome Andrew!! Glad we could help add to it!
Posted 2 years ago
Ordered the Trinity Tie Dye complete skateboard for my daughter's birthday. Arrived within 4 days of ordering. Board is good quality and perfect for a beginner. 7 yo daughter loves it and 'skateboarding is her favourite sport now'.
Skate Society 5 star review on 21st February 2022
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Posted 2 years ago
Canā€™t believe how quick it came! Also I based my purchase on the website vs competitors websites. There was helpful information in description and easy to navigate. It really helped me feel like I was making an informed purchase! And they sent free stickers that I have already put on my helmet šŸ˜
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Posted 2 years ago
Been twice, once I had really bad service due to lots of customers but staff not recognising when people were waiting for help. Second time, no other people in the shop, great service
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Posted 2 years ago
BRILLIANTā£ fast shipping and beautifully packaged too, very impressiveā£ā£
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Posted 2 years ago
Love the style of delivery on the products purchased with additional stickers. Prompt and great products
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Posted 2 years ago
Customer service was excellent. It was dispatched quickly. The product was easy to use after watching the tutorial with the QR link on the product. I used the product to protect my son's school shoes (he sits on his feet). Will buy again with next pair of shoes and again from Skate Society.
Skate Society 5 star review on 2nd February 2022
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Posted 2 years ago
Speedy delivery, excellent quality skates and love the drama llama socks!
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Posted 2 years ago
I am very pleased with how quickly my order was delivered. Being in New Zealand I was expecting delays but my package arrived in 2 days (with DHL Express). All the items were well-packaged and intact, the candy and stickers were a nice surprise too.
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Posted 2 years ago
Great service from Amy at the shop when I rang after making a mistake with my online order. Prompt and efficient correction of my order and instant email confirmation, all done cheerfully. And a friendly welcome and smile and efficient ā€˜click and collectā€™ of my order from the shop the next day. A great range of skating gear and attractively presented in store. An excellent shopping experience.
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Posted 2 years ago
I only ordered 4 wheels instead of 8, in error. SS called and emailed me to let me know before they sent the order in case I had made a mistake, which I had. Very good customer service.
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Posted 2 years ago
Very happy with my purchase!! Got here quite quickly!!
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Posted 2 years ago
The product is amazing)))) fast delivery, thank you very much My first skate in rollerblades and I stay in this boot for 3 hours)))
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Posted 2 years ago
Great product
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Posted 2 years ago
Very efficient service. I was able to receive the skates earlier than expected and give them as the intended birthday gift on time.
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Posted 2 years ago
Fantastic customer service thanks that they checked my order as I hadnā€™t ordered correctly they fixed it up so I didnā€™t have to pay double postage šŸ˜ŠšŸ˜Š
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Posted 2 years ago
Happily taking our business else where after terrible customer service from rude staff. Not at all the vision portrayed on socials of a fun place. Shame.
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Posted 2 years ago
Skate Society is rated 4.7 based on 987 reviews