“
So after the customer service department stopped responding (the response that I’d received previously I’m sure was a generic one sent to everyone waiting for their late deliveries) I contacted my bank who immediately retrieved my money back from The skinny food co.
”
- Monalita Cairns
“
Do better! I ordered oat milk from Skinny Food and they gave tracking info which was false, never posted the items and never responded to any of my correspondence. 0 stars. The only way to get their attention was to dispute the transaction through Paypal. I won't be using you again and I hope nobody else does either. You seem to care about the money more than customer service.
”
- Anonymous
“
Paid £5.99 for express shipping nearly 2 weeks ago and still nothings been dispatched. What makes it worse is that I'm constantly getting emails/adverts about the company's next day delivery service and offers!
No updates from the company or message on their website about delays.
No offer of refund for the 5.99 shipping.
Seems as though a lot of people feel the same. Rubbish
”
- Amy
