SkipTheDishes Reviews

Name: SkipTheDishes
Rating: 1.08

1.1 Rating 429 Reviews

1 %

of reviewers recommend SkipTheDishes

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Metrics

1.1

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish I could rate at -5 this not a delivery service it's a rip off. My first order with this company location in Moncton NB did not arrive when their navigation app said it was being delivered. Never got my order, when I complained I got the run around .never got my supper never got a refund. Stay away from this company save your 50.00”

Helpful Report

Posted 1 year ago

“Title : Skip The Customer Service kind of company?!!- Do Not order from them Super Shocked at the customer service-this is the most frustrating situation and unbelievable claim that we have requested refunds and can not be provided service for our order delivered to incorrect location?. Completely incorrect information as we have never requested a refund ever!!. How can a order be delivered to the wrong location and refused a refund or skip credit, the customer service rep would not even take the time to chat with me? Plus we do not have a history of refunds with your organization ? This is the most ridiculous response from a customer service person and company such a skip the dishes- are you guys now a skip the customer service kind of company? Order # 609921663- Order delivered to wrong facility and left on outside table?”

Helpful Report

Posted 1 year ago

“Ordered food waited 2 hours never arrived. This not the first or second time this has happened. Never again will find another way. I am Done with them.”

Helpful Report

Posted 1 year ago

“Received numerous orders where my drink would be spilled in the bag, bags would be ripped open, received the wrong order from a different delivery company, drivers who wouldnt leave my house after delivering, the WORST company ever”

Helpful Report

Posted 1 year ago

“Skip the dishes is absolutely garbage!!! They don't give a S*** about anything other then money I just had my order delivered to wrong place they tell me to check the address I told them the address I ordered it too and they saying now that I can only have 50% of my money back the order was $23.00 and they gave me $8.30 how is that 50% I'm deleting this app of crooks!!”

Helpful Report

Posted 1 year ago

“I am the owner of restaurant. I got order from SkipTheDishes and prepared all items properly , sent them out with driver. The customer reported as incorrect items they got and Skip put all charge to us. I prepared all food and also pay for those food what I prepared because of the customer said it was incorrect. I contacted several times to Skip and explain everything with some photos but they kept saying needed actual image of food. I was trying to get video footage from our surveillance camera (we installed it for this issue it happened before) I but it saved only 7 days. For now I need to pay for those items I prepared for those customers. What a ridiculous situations .”

Helpful Report

Posted 1 year ago

“Order was picked up. Drove around with driver till food was cold and gross. They dont care they already got the cash. Deleted this bs app. Never again.”

Helpful Report

Posted 1 year ago

“Appalling customer service!! They sent an e-mail offering a free dessert at a restaurant I frequently patronize. There was no information about how to redeem it. When I queried this, I was told I had to send a screenshot of the e-mail. I don't have a cellphone and don't know how to do that. Refused to do anything without the screenshot. So for a $10 dessert they have lost a good customer.”

Helpful Report

Posted 1 year ago

“Will NEVER order from Skip again. Ordered a 6 pack of Budweiser a few nights ago and had 1 of them. Tonight went to have another and it was OPENED AND HALF DRANK! Checked the other 4 and another had been opened and half drank. When it was delivered it was in a white cardboard carry box, not the usual Budweiser sealed box but I didn’t think much of it. Skip blamed me for not checking all 6 when they were delivered and said they could do nothing about it. Not even speak to their courier or supplier because they denied everything. So disgusted.”

Helpful Report

Posted 1 year ago

“Horrible customer service, the currier did not bring the whole service. They deleted the order and they didn't return the money. Customer service closed my chat with them saying this conversation is going nowhere. So, they stole my money. I will never use this app again. Trash app and trash company and trash service”

Helpful Report

Posted 1 year ago

“This is the third time we have dealt with this firm. Each other time was not a great experience either. This latest time we placed an order from McDonald's. On the order it requests do you want the order to be left at the door (no contact) or do you wish to meet them at the door. We chose MEET AT THE DOOR. There was also a place for an extra note in which I went a step further and stated to" Please ensure to hand the order to someone "...Time comes first delivery and no knock or doorbell ring. So we wait patiently as things happen. Finally I hecknthe ap whi h days it was delivered?? So surrounded enough we find 30+$ of food just sitting on our front porch getting cold. 🤔 were 2 notes not enough for this staff?”

Helpful Report

Posted 1 year ago

“Luckily for Skip The Dishes I can’t leave less than one start review. This company is THE worst food delivery service in Calgary. I had a large order that I paid for and they did not deliver but cancelled the order. The end result was I am out over $200 that they will not refund for 10 days or more and left my family Hungary as I cannot afford to reorder $200 worth of food multiple times in one night. They are a disgrace and I plead you do not ever use this company in the future!!!”

Helpful Report

Posted 1 year ago

“WISH i could give less than 1 star. Skip accepts no resposibily for their errors, Sends wring food and still expects you to pau another tip, Waited over 2 hiurs to get my food which was a $72 oirder plaus another $10 tip for the next driver.”

Helpful Report

Posted 1 year ago

“Customer service is just a sounding board. They don’t actually give any customer service.”

Helpful Report

Posted 1 year ago

“Two orders were not delivered and they gave me credit for PART of the order and ZERO for the second order. NEVER AGAIN!!!”

Helpful Report

Posted 1 year ago

“Actually didn't receive my order! Senior...took my $ and said courier had delivered and saw ID! So where is my order.. did the courier steal my order and ID from a previous order? Or was it an honest mistake?”

Helpful Report

Posted 1 year ago

“Their delivery and service is horrible and they deny helping or fixing it. They simply don't care.”

Helpful Report

Posted 1 year ago

“If I could leave a 0 I would. First time I tried to get a refund from Skip. I had received my food and it was cold and had sat for over 2 hours before "a courier" picked it up. When I went into the App to try and get a refund in the APP it said "unable to complete request as it has been done already" or something close to that. So of course I thought that meant someone at Skip had realized and started the refund. $ days later when I went in to check there had not been a refund request (according to the Skip App) and when I tried to explain I was out of the 48 hour period due to their APP I was ignored. So I stopped using them for a while. Then forgot how bad they were and recently I ordered from White Spot, not only did the food come cold but I was missing items. Again I was denied by Skip even though I did not receive items. I am not going to use them again unless it's an emergency because I am unsure of what qualifies you to get a refund at this point. Missing items that I paid for... Skip too bad we just want your money and no accountability. Everyone should boycott this App and start to get their friends or anyone else to deliver as the response and customer service would be better anywhere else!”

Helpful Report

Posted 1 year ago

“They did not deliver my order for 125.00 worth. Cannot even talk to anyone on their customer service chat. Bad experience”

Helpful Report

Posted 1 year ago

“On 12 January I ordered food from Baigs Grill Mississauga order # 592411546. The payment was done but food was not delivered and both Skip the dishes and Baigs Grill have not responded or refunded my money. I feel they are Cheating the public.”

Helpful Report

Posted 1 year ago

SkipTheDishes is rated 1.1 based on 429 reviews