SKY Reviews

Name: SKY
Rating: 1.62

1.6 Rating 599 Reviews

14 %

of reviewers recommend SKY

Company Reviews

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Metrics

1.6

Based on 599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 6 days ago

“Premier League Darts coverage tonight is terrible. Apologies are not good enough we pay a fortune to watch this Get your faults sorted.”

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Posted 6 days ago

“I was a victim to this scam company but thankfully COVSECLTD.COM help me recover all my lost”

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Posted 1 week ago

“Terrible customer service. will never go back.”

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Posted 2 weeks ago

“Terrible customer service, after hours on the phone and emails I canceled, couldn't watch TV for around 3 months, just rung to ask about getting credit for that as said on the news, the lady said no record of me complaining at all and I would have to prove it. I have been a sky customer for years, where's the loyalty? I will never be a sky customer again!”

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Posted 2 weeks ago

“Agent threatened and shouted at me the person in question is supposed to be a retentions agent, I'm sure he's alot worse with the older generations who he can intimidate.”

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Posted 3 weeks ago

““Misled and blocked from withdrawing, I found C //O//V//S//E//C//L//T//D//C//O//M and regained my assets”

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Posted 3 weeks ago

“The worst company , i have been waiting 5 months for my broadband to conect , and still waiting , every month i m getiing txt that it will be delay . Rubish !!! when you call them they have no idea what takes so long to send someone to come and conect . Guys dont trust them please”

Helpful Report

Posted 1 month ago

“Appalling service. Issue after issue from getting an engineer, contacting a human and even to cancelling our account. We are still being charged and we have cancelled. YET TO BE RECTIFIED. No stores can help. Help line has you chatting for hours. Naturally the links to complain on the website have an error to location. Absolute thieves.”

Helpful Report

Posted 1 month ago

“I have just tried to contact sky and found that there is no free call number anymore and if you want to chat on line be prepared to wait. And if you ask about why the cricket is not being televised you will be disconnected ….it just happened to me .”

Helpful Report

Posted 1 month ago

“Terrible, no one wants to help and they just chuck you around the departments. Would advise going elsewhere, regret getting Sky, should have gone with Virgin Media, don't make the same mistake I've made!”

Helpful Report

Posted 1 month ago

“I am a customer for over 12yrs with Sky and I have had the worst service with them and open reach. I was asked when I called about my contract and increases to that contract if I wanted upgrade to fibre, little did I know the stress and lies I would encounter as a result of this. I had a date of the 5th December for the installation, I work from home so had no problem with this. The 5th arrived and no one arrived. I then got a message to say that no one was home. That was an absolute lie and that they had called me, again an absolute lie. As soon as I got the notification I called Sky and a case was opened. I had however already called sky the week before to complain about the behaviour and rudeness of the open reach employees that had just arrived at the house the week before with not warning or appointment. I did not receive any call regarding either of these complaints and every time I wanted an update I had to call myself. No one told me that the cases were closed or gave me an update. I finally after many calls and many lies from the employees at sky that this is being dealt with, found out last week that in fact the case had been closed on the day I made it - 5th December. I was then told it would be reopened and investigated and I would get a response to my case and also as to why I have been lied to and why no one had bothered to call me. I was just called and told they won’t compensate because I missed my appointment, so Sky is believing open reach over the customer who clearly was sitting at home waiting for them. I was then offered £42, I asked if he thinks following all this, if this is fair compensation, which he said he doesn’t have any thoughts on. After 12yrs, I can’t wait leave, this is the first time I have encountered so many lies from a company! I asked to speak to a manager so they can explain why I have been lied to for 2 months and they said that £42 is enough compensation. I think Sky misses the point here, it’s about customer service.”

Helpful Report

Posted 1 month ago

“Sky's engineer came out to fit new broadband box. After being there for 10 minutes he'd drilled into the central heating pipe. The living was flooded and floor damaged. Sky have paid out for repairs which was resolved quite quickly. We was left with no water for 8 hrs and no broadband which resulted in my wife not being able to work. Sky have offered me £50 credit as compensation and say it's a good will gesture as the compensation was in the agreed payment for damage. Won't be renewing when my contract is up after the way we've been treated.”

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Posted 1 month ago

“The most unprofessional company . Phone up to cancel sky they make me hold over 3 hours! How that is possible? Making people to wait for hours. We other things to do. We are Not only free to seat on phone calls.”

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Posted 1 month ago

““Sophia Maddison exceeded my expectations in helping me recover my lost funds. Her dedication, knowledge, and consistent communication made a difficult situation so much easier. I’m truly grateful for her support and highly recommend her to anyone in need of recovery services. sophiamaddison270—-@ gmail.com”

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Posted 1 month ago

“I want to express my gratitude to Sophia Maddison for her incredible assistance in helping me recover my lost funds. Her professionalism, persistence, and expertise made what felt like an impossible situation manageable. Sophia kept me informed throughout the entire process and was always available to address my concerns. Thanks to her efforts, I was able to regain what I thought was lost forever. Highly recommend her services! Email :sophiamaddison270—-gmail.com”

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Posted 1 month ago

“Our skybox has not been working since the first week of December, we were told that a technician would not be available until 6th January so we had to wait until then to address the problem. We waited all day and the technician never showed up, we called Sky who did the usual “we are sorry” and we were told that the next available technician would be coming on the 22nd January. 22nd today and no sign of the technician, in the meantime time Sky are still deducting our monthly bill. SKY IS USELESS AND DO NOT CARE ABOUT CUSTOMER ISSUES”

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Posted 1 month ago

““I strongly suspect Sophia Maddison and her team are involved in fraudulent activities. Once they have your money, they start demanding huge sums to allow you to withdraw your funds. They are currently holding $120,000 of my money and are demanding over $40,000 for me to access it. Everything about them seems fake, and I want to warn others to stay away. Thankfully, Olive stepped in and helped me recover everything. If you’re in a similar situation, reach out to Olive and file a complaint immediately. Email: sophiamaddison270……@ gmail.com”

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Posted 1 month ago

“Do not go with sky for your WIFI, ours hasn’t worked for 3 weeks!! Having the 3rd lot of engineers out this weekend, if it’s not fixed we’re gone. Massive mistake moving from Virgin to Sky!! Can’t work from home, son can’t play on his devices, using all Our data and can’t watch TV cause we have Sky glass. Paying for a service we’re just not getting…..awful!! 😡😡😡😡”

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Posted 1 month ago

“Do not send any money to this fraudulent website. Once they have gained your trust, they will take 70% of the remaining funds in your wallet. You may feel pressured to transfer larger amounts in an attempt to save money, only to find yourself bankrupt. After reporting the issue to Morris Meihua..Email 📧 ( m o r r i s m e i h u a @ g m a i l . c o m ) WhatsApp:: + 1 ( 559 ) 214 - 9914 ....They assisted in reclaiming my capital and returning my profits in a matter of days.”

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Posted 1 month ago

SKY is rated 1.6 based on 599 reviews