Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,072 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01823 665500

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Sleeps12.com 5 star review on 3rd December 2024

Liz Suggett

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Suggestion 3 day breaks mid week”

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Posted 2 years ago

“Booked properties now on 4 occasions with Sleeps12.com. Always found staff to be be very friendly and helpful. Already recommended company to friends who have also booked properties.”

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Posted 2 years ago

Thank you for your kind feedback and passing on recommendations.

Posted 2 years ago

“Fabulous property for large family gatherings.”

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Posted 2 years ago

Thank you for taking the time to leave a review.

Posted 2 years ago

“Excellent from booking to the stay. Fabulous property. Great communication all way through. Helpful staff and owners.”

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Posted 2 years ago

It's lovely to hear you enjoyed your stay at one of our properties, and the service our office provided. Thank you for your feedback.

Posted 2 years ago

“A very good company , would recommend to any one”

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Posted 2 years ago

Thank you for your review and passing us on as a recommendation.

Posted 2 years ago

“Our original booking was pre-Covid and we had to move the holiday twice as the situation developed. Both occasions Sleeps 12 handled this very well for us and as we were going at a different time of year the only difference in cost was that between the original booking and the fee for the new date. I thought this more than acceptable. Then notifications as we got close to the date of the holiday were very good and questions we asked were answered very quickly. I think they did a great job all round, the property was fabulous and I would definitely use them again and book another holiday with them.”

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Posted 2 years ago

We are so pleased you finally managed to enjoy your long awaited stay. Thank you for taking the time to leave us a review.

Posted 2 years ago

“This has been my first experience with sleeps 12.com and I've been extremely pleased with the knowledge and helpfulness of the staff I've dealt with and to speak to real people is wonderful they are interested in my queries about details on properties etc and have gone the extra mile . We had an excellent holiday in August at the pink thatch so I've made another booking for 2024 at the shires for another family holiday. I would highly recommend this company for my future holidays having been treated appalling by another holiday company so you have been excellent. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave a review. We are so pleased to hear that you're staying with us in the future. We hope you enjoy your stay in 2024 as much as this year.

Posted 2 years ago

“Excellent service by phone and email Kept abreast throughout booking process. Photographs and description of property gave a true representation.”

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Posted 2 years ago

Great to hear you enjoyed our service, thank you for your review.

Posted 2 years ago

“Always on point these guys, know there stuff Have been using Sleeps 12 for some years now and always been a pleasure”

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Posted 2 years ago

We are so glad you've enjoyed our services, we hope to see you again soon.

Posted 2 years ago

“Excellent property. Brilliant service.”

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Posted 2 years ago

Thank you for your feedback, it is really appreciated.

Posted 2 years ago

“We would most certainly recommend Sleeps12.com. We had a wonderful week at one of their properties, all our family had an unforgettable holiday.”

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Posted 2 years ago

It is lovely to hear you and your family had such an enjoyable stay. Thank you for your kind review.

Posted 2 years ago

“I would like to praise your team at Sleeps12.com for their charm, efficiency and very pleasant manner particularly when I had phone 2 or 3 times to reconfigure rooms because of a close family death. I tried to do this on my iPad but it wouldn’t respond. I would definitely recommend you and use you again. Many thanks”

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Posted 2 years ago

Thank you for your lovely review, we hope to see you again soon.

Posted 2 years ago

“Sleeps 12 has been excellent throughout our journey to have a wonderful family celebration in a gorgeous barn conversion in Somerset. They answered all our queries promptly and were always helpful and accommodating. I wouldn’t hesitate to use them again.”

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Posted 2 years ago

Thank you for your feedback, it's great to hear how much you enjoyed your stay.

Posted 2 years ago

“Helpful from first phone enquiry to booking and arriving, everything in Churchill exactly like the description fab holiday making special memories.”

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Posted 2 years ago

We are so glad you enjoyed your stay at Churchill 20, and thank you for your kind company review.

Posted 2 years ago

“Friendly efficient service”

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Posted 2 years ago

Thank you for your review, we hope to see you again soon.

Posted 2 years ago

“Beautiful property- immaculately presented and spotlessly clean. Extremely accommodating and welcoming hosts- even down to changing the water in our paddling pool. Can’t recommend highly enough!”

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Posted 2 years ago

We are so glad you enjoyed your stay at one of our properties. Thank you for your feedback.

Posted 2 years ago

“I have dealt with Sleeps 12 previously and always found them highly efficient, they answer emails and phone calls promptly. They keep the customer informed of deadlines and provide detailed information in return.”

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Posted 2 years ago

Thank you for taking the time to leave a review. We are glad to hear you felt the booking process was efficient.

Posted 2 years ago

“Everyone I dealt with at Sleeps12 were very efficient and friendly . Would not hesitate to use them again. And the property was amazing.”

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Posted 2 years ago

Thank you for your review, we hope to assist you again soon.

Posted 2 years ago

“Great place for large family stay, with plenty of space for everyone. Immaculate facilities, clean and well maintained. Indoor pool a definite hit with the younger brigade. Definitely recommended.”

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Posted 2 years ago

We are so glad you and your family enjoyed your stay. Thank you for your review.

Posted 2 years ago

“Thank you very much for the professional way you dealt with my booking for Beaverbrook Barn Cricket Malherbie your help with all my enquiries was first class. Thank you”

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Posted 2 years ago

Sleeps12.com is rated 4.9 based on 1,072 reviews