Name: SmaFan.com
Address: 1037 W. 9th Street, Unit 101, Upland, California
Rating: 4.73

“Leave a message and get a call back. Don’t expect to call and talk to someone. Orderimg is easy. Items features are misleading, at least to me. I guess it only works with Diri, not HomeKit.”

Helpful Report

Posted 6 months ago

Thank you for reaching out to us. We apologize for any confusion regarding the compatibility of our product with HomeKit. As mentioned, our product supports Siri Shortcut, Amazon Alexa, and Google Assistant, but not HomeKit. Please note that Siri Shortcut is not equal to Homekit. We appreciate your feedback and will work on providing clearer information about our product features to avoid any misunderstandings in the future. If you have any further questions or need assistance, please feel free to leave a message, and we'll get back to you as soon as possible. Thank you for your understanding.

Posted 6 months ago

“Love both fans I bought. I generally in the past would not pay this much but it is so worth the price. So quiet, I love how I can adjust the amount of light it puts out and they look great. I wouldn't go anywhere else to buy ceiling fans. Simple instructions. Only con was that the box not the instruction manual said anything about batteries not included nor the size of batteries needed. You will always have my business.”

Helpful Report

Posted 6 months ago

Hello Brett. We're thrilled to hear that you love both of the fans you purchased from us! Your satisfaction means the world to us, and we're delighted that you find them worth the price. It's fantastic to know that the quiet operation, adjustable lighting, and overall aesthetics meet your expectations. We're honored that you chose our Smafan.com to buy ceiling fans—we strive to provide the best products and service possible. Your feedback about the instructions and battery information is valuable to us, and we'll definitely take it into consideration for future improvements. We apologize for any inconvenience this may have caused. Thank you for your continued support and loyalty. We truly appreciate your business, and if you ever need anything else or have further feedback, please don't hesitate to reach out.

Posted 6 months ago

“Love my new fans!”

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Posted 6 months ago

Hello Erin. That's fantastic to hear! We're thrilled that you're loving your new fans. If you ever need assistance or have any questions, feel free to reach out to us.

Posted 6 months ago

“Easy to order, delivery came on time, and no issues!”

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Posted 6 months ago

Hello! We're delighted to hear that your ordering experience was seamless and that your delivery arrived on time without any issues. If you ever need anything else or have any questions in the future, don't hesitate to reach out. Thank you for choosing us!

Posted 6 months ago

“Helpful staff returns emails quickly.”

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Posted 6 months ago

Hello Frank! We're delighted to hear that you found our staff helpful and responsive. Providing excellent customer service is a top priority for us, and we're glad we could assist you promptly via email. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your kind feedback!

Posted 6 months ago

“Excellent fan works quietly”

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Posted 6 months ago

Hello! Thank you for your feedback! We're glad to hear that you appreciate the clean look of our fan. If you have any further comments or questions, please don't hesitate to reach out. We're here to help!

Posted 6 months ago

“Pleasure to do business with!”

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Posted 6 months ago

Thank you for your kind words! We're delighted to hear that you had a positive experience doing business with us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your support!

Posted 6 months ago

“The help Hugo gave me on my order to get the correct items was appreciated. Delivery was on time. Assembly was simple. I like the light color changing(kelvin) is a bonus plus dimming.in all Great productand service.”

Helpful Report

Posted 6 months ago

Hello Robert. We're thrilled to hear that Hugo provided you with helpful assistance to ensure you received the correct items for your order. It's fantastic to know that your delivery arrived on time and that assembly was straightforward for you. We're delighted that you're enjoying the bonus features of the light temperature changing (kelvin) and dimming—it's always our goal to provide products that exceed expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing our product and for your kind words about our service!

Posted 6 months ago

“The fan is beautiful and fits perfectly with our outdoor color scheme. We love the remote control features. I have not downloaded the App on my phone yet The black blades and gold hardware is a impressive design”

Helpful Report

Posted 6 months ago

Hello James. We're thrilled to hear that you find the fan beautiful and that it complements your outdoor color scheme perfectly! It's fantastic that you're enjoying the remote control features, and we're sure you'll find the app on your phone to be just as convenient. The combination of black blades and gold hardware does indeed create an impressive design. If you have any questions or need assistance with the app or anything else in the future, don't hesitate to reach out. Thank you for choosing our product!

Posted 6 months ago

“My fan is so beautiful and easy to install. You can turn it on from the remote or your Alexa device, SO COOL!”

Helpful Report

Posted 6 months ago

Hello Lisa. We're delighted to hear that you find your fan beautiful and easy to install! It's fantastic to know that you're enjoying the convenience of controlling it with both the remote and your Alexa device—what a cool feature indeed! If you have any questions or need assistance in the future, feel free to reach out. Thank you for choosing our product!

Posted 6 months ago

“SmaFan is a great place to buy fans. The customer service is EXCELLENT! Quick responses! The product is shipped out quickly and the quality is excellent. I will continue to do business with SmaFan!”

Helpful Report

Posted 6 months ago

Hello Melissa. Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with SmaFan, from our customer service to the quality of our products. We're committed to providing top-notch service and ensuring your satisfaction with every purchase. We're grateful for your support and look forward to serving you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you for choosing SmaFan!

Posted 6 months ago

“Great prices and customer service!”

Helpful Report

Posted 6 months ago

Hello! We're thrilled to hear that you're satisfied with both our prices and our customer service! Providing excellent value and support to our customers is our top priority. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Posted 6 months ago

“SmaFan has been responsive to question. Fan arrived in a timely manner and was well packaged.”

Helpful Report

Posted 7 months ago

Hello. We're delighted to hear that you found SmaFan responsive to your questions and that your fan arrived promptly and well-packaged. Providing excellent customer service and ensuring your satisfaction are our top priorities. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing SmaFan!

Posted 7 months ago

“Fan is great and when the LED light strip failed it was replaced for free!”

Helpful Report

Posted 7 months ago

Hello Sean. We're delighted to hear that you're enjoying your fan! We always strive to provide high-quality products, and we're glad we could promptly replace the LED light strip for you free of charge when it failed. Your satisfaction is our priority, and we're here to assist you with any further needs you may have. Thank you for choosing our product!

Posted 7 months ago

“Super easy installation, beautiful fan, not much else to say, they offer an amazing product that is super simple to assemble and beautiful to look at.”

Helpful Report

Posted 7 months ago

Hello Enrique. We're thrilled to hear that you found the installation process super easy and that you're enjoying the beauty of your new fan! Providing a simple and aesthetically pleasing product is our goal, and we're glad to hear that we've achieved that for you. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our product!

Posted 7 months ago

“Shipping was very fast. I highly recommend Smafan”

Helpful Report

Posted 7 months ago

Hello. We're delighted to hear that you received your order quickly! Thank you for recommending Smafan—we truly appreciate your support. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Smafan!

Posted 7 months ago

“Easy to navigate.”

Helpful Report

Posted 7 months ago

Hello Wm. We're delighted to hear that you found our website easy to navigate! Providing a seamless browsing experience is important to us, and we're glad we could meet your expectations. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for visiting our Smafna.com!

Posted 7 months ago

“Smafan is good, easy to communicate and sets up the expecation of wirings that works with the fans..”

Helpful Report

Posted 7 months ago

Hello. We're delighted to hear about your positive experience with SmaFan! Our team strives to make communication easy and ensure that our customers have clear expectations regarding wiring setups that work with our fans. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is our priority. Thank you for choosing SmaFan!

Posted 7 months ago

“Great fan at a great price.”

Helpful Report

Posted 7 months ago

Hello. We're delighted to hear that you're enjoying your fan and that you found it to be a great value! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is important to us. Thank you for choosing our product!

Posted 7 months ago

“Unable to use the two fans so needed to return. They charged me $20 per label which cost me $40 to return. Never again will I buy from this company!”

Helpful Report

Posted 7 months ago

Helli Vicki. We understand your frustration regarding the return shipping cost. However, according to our return policy, customers are responsible for the return shipping cost for non-quality-related returns. As you mentioned that the reason for the return was that the product didn't suit your room, which is considered a non-quality issue, the return shipping costapplies. We apologize for any inconvenience this may cause and appreciate your understanding of this policy. If you have any further questions or need additional assistance, please feel free to contact us. Thank you for your understanding and support.

Posted 7 months ago

SmaFan.com Reviews