Name: SmaFan.com
Address: 1037 W. 9th Street, Unit 101, Upland, California
Rating: 4.73

“The website is easy to use and automatically links compatible accessories which made it easy to find an extension downrod.”

Helpful Report

Posted 4 months ago

Thank you for your positive feedback! We're glad to hear that you found our website easy to use and that the automatic linking of compatible accessories helped you find the right extension downrod. If you have any more feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing SmaFan!

Posted 4 months ago

“Quick shipment, nice service”

Helpful Report

Posted 4 months ago

Dear MIAO,Thank you so much for taking the time to leave a 4-star rating for SmaFan.com! We truly appreciate your support and are glad to hear that you had a positive experience with us. Quick shipment and nice service are two aspects we constantly strive to provide to our valued customers like yourself. We are delighted that we could meet your expectations. If you have any further feedback or suggestions for us, please feel free to let us know. We are always looking for ways to improve our services. Once again, thank you for choosing SmaFan.com. We hope to serve you again in the future!

Posted 4 months ago

“I like the fan, it was easy to install, moves air well, and customer service is good. I have now had two motor units that are very moisy. I am seeking to return the entire fan.”

Helpful Report

Posted 5 months ago

Thank you for your honest feedback. We're glad to hear that you like the fan and find it easy to install, efficient, and quiet with an interesting profile. We apologize for the excessive requests for ratings and offers that you have received. Your review is important to us, and we appreciate your constructive criticism. We will take your comments into consideration and work on improving our marketing practices to ensure a better experience for our customers. Your satisfaction and genuine reviews are what truly matter to us. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing SmaFan!

Posted 5 months ago

“Fans look amazing and were very easy to hook up”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're delighted to hear that you find the fans amazing and easy to install. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Posted 5 months ago

“We loved this fan so much we now have purchased three and have been discussing the purchase of two more”

Helpful Report

Posted 5 months ago

Thank you for your wonderful feedback! We're thrilled to hear that you love the fan so much that you've already purchased three and are considering buying two more. Your continued support means a lot to us. If you have any questions or need assistance with your future purchases, please don't hesitate to reach out. We appreciate your loyalty!

Posted 5 months ago

“SmaFan celiling fans are great. We now have 4 installed and operating with 1 pending installation. Customer Service at SmaFan is outstanding. Pricing is great and delivery could be faster, but I live in FL and they ship from CA. I will continue to shop SmaFan as soon as they make a fan large enough to fit my great room.”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We’re thrilled to hear that you’re enjoying your SmaFan ceiling fans and that you have found our customer service and pricing to be outstanding. We appreciate your understanding regarding the delivery time. The shipping route spans across the entire US from West coast to East coast, and while we strive to deliver as quickly as possible, even with FedEx, the transit time is unpredictable. Unfortunately, we don't have a faster shipping method at this time, except for paying more shipping costs. We look forward to providing you with a fan for your great room as soon as it's available. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for your continued support!

Posted 5 months ago

“Super helpful with helping de ide what to order and was able to customize my order! Great customer service too!”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're delighted to hear that you found our team helpful in deciding what to order and that we could customize your order to your satisfaction. We take pride in providing great customer service. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing SmaFan!

Posted 5 months ago

Thank you for your feedback! We're glad to hear that you appreciate the modern look and great functions of our fan, especially at an excellent price. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Posted 5 months ago

“I now have 5 SmaFan products and have been very pleased with their quality and performance.”

Helpful Report

Posted 5 months ago

Thank you for your continued support and for sharing your positive experience! We're thrilled to hear that you have been very pleased with the quality and performance of your SmaFan products. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your loyalty!

Posted 5 months ago

“Fans were as described. Easy to install and work great. Excellent additions to our home. Love them all.”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're thrilled to hear that you think our fans are awesome. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Posted 5 months ago

“Very nice fan. It was received well ahead of schedule, in perfect condition. The only minor issue is that the description said the blades were wood, when actually they are made of very convincing plastic/composite. Still, the fan looks great and the price was fair. Five stars are warranted.”

Helpful Report

Posted 5 months ago

Thank you for your kind words and feedback! We're delighted to hear that you are happy with your fan and that it arrived ahead of schedule and in perfect condition. We apologize for any confusion regarding the blade material. The blades of the Oswego ceiling fan are indeed made of solid wood. The glossy finish from the wax might have given the impression that they are plastic. Or maybe other reasons. We appreciate your understanding and are glad that you found the fan to look great and fairly priced. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for your support and five-star review!

Posted 5 months ago

“I have had several of these fans over the years. Fantastic fan, this one was probably the easiest installation yet. Took me, maybe a half hour to install. That includes un packaging and getting my tools together. Even the setup was trouble free! Thanks Smafan, I'll be looking for more fans from you.”

SmaFan.com 5 star review on 7th June 2024

Helpful Report

Posted 5 months ago

Thank you for being a loyal customer and for sharing your positive experience! We're delighted to hear that you found this installation to be the easiest yet, and that the setup was trouble-free. Your satisfaction means a lot to us, and we're glad our fans continue to meet your expectations. We look forward to providing you with more fans in the future. If you have any questions or need assistance, please don't hesitate to reach out. Thank you again for choosing Smafan!

Posted 5 months ago

“We purchased a ceiling fan and extension rod through SmaFan. The ceiling fan was delivered quickly. However, the extension rod somehow got lost in transit through no fault of SmaFan. When SmaFan learned of this delay, the unilaterally reached out to me to ask if I wanted them to ship me another extension rod at no cost to me. I was impressed. This is how a company should run its business.”

Helpful Report

Posted 5 months ago

Thank you for sharing your experience! We're delighted to hear that you were impressed with our proactive approach to resolving the issue with the lost extension downrod. Providing excellent customer service is our top priority, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing SmaFan and for your kind words!

Posted 5 months ago

“Ordering was easy and they had just what we needed!”

Helpful Report

Posted 5 months ago

Hello. Thank you for your feedback! We're glad to hear that ordering was easy and that we had exactly what you needed. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Posted 5 months ago

“Very quick processing and delivery. The fans look very nice and function well.”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback! We're pleased to hear that you experienced quick processing and delivery, and that the fans look great and function well. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Posted 5 months ago

“Easy to use website. Easy search filters to find what you need.”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback! We're glad to hear that you found our website easy to use and that the search filters helped you find what you needed. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Posted 5 months ago

“I absolutely love this fan. It is super stylish. The remote control works great. No longer have to get up to pull a chain to adjust the speed or to even reverse the blades. It’s right there on the remote control.”

Helpful Report

Posted 6 months ago

Thank you for your wonderful feedback! We're thrilled to hear that you absolutely love your new fan and find it super stylish. It's great to know that the remote control adds to your convenience by eliminating the need to manually adjust the speed or reverse the blades. If you have any further questions or need assistance, please feel free to reach out. Enjoy the comfort and style of your new fan!

Posted 5 months ago

“easy and detailed info on product”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We're glad to hear that you found the product information easy to understand and detailed. If you have any other questions or need further assistance, please feel free to reach out. We appreciate your support!

Posted 6 months ago

“Very glad to have found this company , they have proven to be a quality and fast delivering buisness.”

SmaFan.com 5 star review on 17th May 2024

Helpful Report

Posted 6 months ago

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our company and that you're pleased with the quality of our products and the speed of our delivery. If you need any further assistance or have any more feedback to share, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Posted 6 months ago

“The price and selection was great! Just got my fan installed and it is great quality and beautiful in person.”

Helpful Report

Posted 6 months ago

Thank you so much for your positive feedback! We're thrilled to hear that you're happy with the price, selection, and the quality of your new fan. It's wonderful to know that it looks beautiful in person and meets your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new fan!

Posted 6 months ago

“Great customer service, product and price. What more could you ask for?”

Helpful Report

Posted 6 months ago

Thank you for your fantastic feedback! We're thrilled to hear that you had a positive experience with our customer service, product quality, and pricing. Your satisfaction is our top priority, and it's wonderful to know that we've met your expectations in all aspects. If you ever need assistance in the future or have any further feedback to share, please don't hesitate to reach out. We truly appreciate your support!

Posted 6 months ago

SmaFan.com Reviews