SmaFan.com Reviews

Name: SmaFan.com
Address: 1037 W. 9th Street, Unit 101, Upland, California
Rating: 4.73

4.7 Rating 378 Reviews

93 %

of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 27th September 2024

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fans were not great, had to return them (1 star). But customer service was awsome (5 star), therefore overall 3 star”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with us.We are happy to know that our service team was able to help you out! Sincerely apologize the fan doesn't meet your expectations.Sorry to let you down this time.Shall we have a second chance to make this right?We have other fans(over 20 styles) available for our customers.It is very easy to navigate them on Smafan.com.If you are interested,would you please contact us by calling 888-253-2374 or reach out to cs@smafan.com?Thank you.

Posted 3 years ago

“I am a fan of the Carro fan! Easy to read instructions! Great quality control for this fan. A bit tricky to get Alexa to work, but very pleased With the product.”

Helpful Report

Posted 3 years ago

Hi Sam, Thank you for choosing Smafan.com and we appreciate your so kind words.Our fans are easy to install and are in good quality.Regarding working with Alexa,it should be under stable Wifi connection.If you need further assitance,please give us a call at 888-253-2374 or you can send emails to cs@smafan.com.

Posted 3 years ago

“Glad I found this site! High quality fans and lighting. Ready to add more to our collection and see what is new.”

Helpful Report

Posted 3 years ago

Dear Andy, Thanks for your fantastic review!We are overjoyed to hear that you were satisfied with the experience on Smafan.com.We have more than 20 models available for our customers.It is very easy to navigate them. Please find more details in this link:https://smafan.com/collections/smart-ceiling-fan.If you need any further assistance,please feel free to reach out to us.

Posted 3 years ago

“Great. Anthony was awesome.”

Helpful Report

Posted 3 years ago

Dear Edward, Thank you so much for sharing your feedback.It is great to know you had a nice experience working with our service team.We hope to see you back on Smafan.com in the future.

Posted 3 years ago

“The fan's are quiet and classy looking.”

Helpful Report

Posted 3 years ago

Dear Neelka, We appreciate you sharing your experience to us!Your review made our day!Thanks for you time and kindness.

Posted 3 years ago

“Good and prompt order and shipment support”

Helpful Report

Posted 3 years ago

Thank you for you awesome review!It is great to know our team was able to help you out!We look forward to working with you again for your next service on Smafan.com.

Posted 3 years ago

“We bought 3 fans and needed extension rods for all 3. I was helped out with some advice from Anthony and not only did he take care of the order for me, he personally made sure they went out to me that day. We love our fans (Carro Explorer 56"). They're so quiet, they look great and move air efficiently.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to share this awesome review with us. We pride ourselves on timely communication and professionalism.keeping our customers satisfied is our daily goal.We will commit to providing this same service to you next time.

Posted 3 years ago

“The fan is beautiful. Felt a bit cheated by the website because I selected black no light kit and received a white one. Then they were out of stock once I realized my order was wrong. So I just said whatever and kept the white fan because they didn't want to take it back.”

SmaFan.com 4 star review on 3rd June 2021

Helpful Report

Posted 3 years ago

Dear Marco, Thanks for sharing your feedback and the picture with us.We sincerely apologize for the inconvenience.The inventory was revised a bit late at that time. We have handled this matter and it won't happen again.Just want to let you know we've taken the good and the bad elements in your review to heart.We will do better in the future.

Posted 3 years ago

“Easy to install and love the features.App is good and like the integrations with google home. Have two now and will add two more soon.”

Helpful Report

Posted 3 years ago

Thanks so much for leaving such a fantastic review.It is great to hear that you had a nice experience purchasing on Smafan.com.We hope to see you back in the future.

Posted 3 years ago

“This product is the best. I have ordered 4 so far and my friend who visited liked the fan so much bought 2 for himself. The customer service is top notch. Alway helpful and answers all your questions. Definitely recommend.”

Helpful Report

Posted 3 years ago

Dear Viput, We appreciate you taking the time sharing your experience with us!Your review made our day!Keeping our customers satisfied is our daily goal.We were overjoyed that you and your friend liked our products.Thank you for your multiple purchases on Smafan.com.

Posted 3 years ago

“SmaFan delivered the fan in time and as promised.”

Helpful Report

Posted 3 years ago

Dear Alfred, Thank you for leaving a awesome review and for choosing Smafan.com!We will commit the same service and hope to work with you soon.

Posted 3 years ago

“Love my Icebreaker fans,they have the best light out of any fans I have ever had. The 10 speed fan is also the best I have ever seen. I love the way I can control my fans through the smart app. Overall the best smart fan ever.”

Helpful Report

Posted 3 years ago

Dear Steve, Thank your for taking the time sharing your experience with us! Your review made our day! Smafan smart fan & lighting Outlet is dedicated to bring you the best of the bestsmarthome ceiling fan available on the market at an achievable price point.

Posted 3 years ago

“Great fan works great quiet beautiful Alexa controlled nothing but good things to say about this fan you will thoroughly enjoy it”

Helpful Report

Posted 3 years ago

Dear Steve, Thanks for leaving us an awesome review!We appreciate this,as it helps us to grow! Smafan smart fan & lighting Outlet is dedicated to bring you the best of the bestsmarthome ceiling fan available on the market at an achievable price point.

Posted 3 years ago

“Super quiet and moves lots of air. The light is bright. Love having full control on the speed and light. Had an issue a couple of weeks after installation but was quickly resolved after calling customer service”

Helpful Report

Posted 3 years ago

Thank for for sharing your feedback.It is great to hear that our team was able to help you out!Please feel free to contact us if you need any assistance.

Posted 3 years ago

“Good pricing for smart fan. Easy install. However, remote is clunky and can't turn off beeping to change functions. Fan sound is noticeable.”

Helpful Report

Posted 3 years ago

Thank you for taking the time sharing your feedback.Apologies for your experience.We'd like the opportunity to learn the details and discuss how we can solve the problem.Could you please consider giving us a call at 888-253-2374 or reach out to cs@smafan.com?Thank you.

Posted 3 years ago

“Product is ok. Looks better online. Very cheaply made.”

Helpful Report

Posted 3 years ago

Thanks for sharing your feedback to us.We are sorry to hear that your experience didn't match your expectations.If you can give us more details about this matter,we would be happy to follow up.

Posted 3 years ago

“Very happy with the Icebreaker. Nice looking, quiet fan. The light is bright and adjustable. I had a problem with a "rubbing" noise and Smafan promptly sent out a replacement motor. DIY installation was straight ahead. The receiver was a little tricky to get to fit into the hanger. Beware - the fan does not work on sloped ceiling more than 25 degrees. It would be great if Smafan made an adapter to allow for installation on steeper ceilings.”

Helpful Report

Posted 3 years ago

Thanks so much for your thoughtful and detailed review.We are glad that our team helped you fix the problem!It was an uncommon instance and we'll do better in the future.Thanks for your suggestion and we look forward to working with you again for you next service on Smafan.com.

Posted 3 years ago

“Great store, fast delivery, and good customer service”

Helpful Report

Posted 3 years ago

We appreciate your fantastic review.Your review made our day!We are all glad you had a great experience on Smafan.com.

Posted 3 years ago

SmaFan.com is rated 4.7 based on 378 reviews