Login
Start Free Trial Are you a business?? Click Here

Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
Appreciate the response for the life Gate on the delivery truck. Thank you
Helpful Report
Posted 4 months ago
Dear Nicholus, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We truly appreciate your support and kind words. It means a lot to us. Furthermore, we wanted to genuinely express our gratitude for your response regarding the lift gate on the delivery truck. Your feedback helps us improve our services and ensure a better experience for all our valued customers like yourself. Thank you for bringing it to our attention. Once again, thank you for your fantastic rating and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Warm regards
Posted 4 months ago
Motor leaks oil waiting on customer service to get back to me. Was suppose to be today on 7-1-24, but never heard from a technician
Helpful Report
Posted 4 months ago
Dear Karl, Thank you so much for taking the time to share your feedback about Small Engine Warehouse. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. Our team works tirelessly to ensure that our customers are not only satisfied but also happy with their purchases. We strive to provide top-notch products and excellent customer service, so it's fantastic to know that we're hitting the mark. Please know that if you ever need any assistance in the future, whether it's regarding a product purchased from us or any other matter, our friendly team is here to help. Feel free to reach out to us whenever you need us – we're always ready to lend a helping hand. Once again, thank you for your valuable feedback and for choosing Small Engine Warehouse. We're honored to have earned your trust, and we look forward to serving you again in the future. Warm regards
Posted 4 months ago
Helpful with replacement selection.
Helpful Report
Posted 4 months ago
Dear Dan, Thank you so much for taking the time to rate Small Engine Warehouse with 4 stars! We truly appreciate your feedback and support. It's wonderful to hear that our team was helpful with your replacement selection. We strive to provide excellent customer service and guidance to ensure that our customers find the perfect solutions for their needs. We value your business and are grateful to have you as a satisfied customer. Should you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for your review and for choosing Small Engine Warehouse. Best regards
Posted 4 months ago
Service was excellent . Brandon B was awesome in helping me find the correct model and price. I will definitely contact them for any future needs.
Helpful Report
Posted 4 months ago
Thank you so much for your incredible 5-star rating of Small Engine Warehouse! We are absolutely thrilled to hear that you had a wonderful experience with us. Excellent service is something we strive for at Small Engine Warehouse, and we are delighted that Brandon B was able to assist you in finding the correct model and price. We will make sure to pass along your kind words to him. We truly appreciate your support and are grateful for your trust in us. Please feel free to contact us for any of your future needs; we would be more than happy to assist you once again. Thank you for choosing Small Engine Warehouse, and we look forward to serving you again soon! Best regards
Posted 4 months ago
fast and convient service, we called with a question and brandon did an exellent job handling our call! my son recieved the engine and was able to swap them out and his yard tractor was up and running again!
Helpful Report
Posted 4 months ago
Dear Amelia, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and taking the time to share your experience with us. We are thrilled to hear that our fast and convenient service exceeded your expectations. It warms our hearts to know that Brandon provided excellent assistance when you called with a question. We pride ourselves in delivering exceptional customer service, and we're glad that he was able to address your concerns promptly and professionally. We're delighted to hear that your son received the engine and successfully swapped it out, getting his yard tractor up and running again. It's always our goal to provide high-quality products that exceed our customers' expectations. Thank you once again for choosing Small Engine Warehouse. We truly value your business and look forward to serving you in the future. Best regards
Posted 4 months ago
Small Engine Warehouse has great prices and the free shipping is a big plus! This was my first purchase from them, but I will definitely be doing a lot more business with them in the future!!
Helpful Report
Posted 4 months ago
Dear Douglas, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. At Small Engine Warehouse, we strive to provide not only great products but also great prices. We understand the value of your hard-earned money, which is why we work hard to offer competitive prices in the market. Additionally, we are delighted to offer free shipping as an added bonus to our customers. We are thrilled to have earned your trust as a first-time customer, and we assure you that we will continue to deliver exceptional service in all your future interactions with us. We look forward to serving you again and appreciate the opportunity to do more business together in the future! Thank you once again for your kind words and for choosing Small Engine Warehouse. Should you have any further inquiries or need assistance, please don't hesitate to reach out to us. Warm regards
Posted 4 months ago
New Kohler engine installed and will not start. Examination revealed no spark due to pistons not moving. Additional phone calks to be made to Small Engine Warehouse and Kohler Engines on 07/01/24. Additional issues were noted with SEW not aware of tracking or shipping company.
Helpful Report
Posted 4 months ago
GRATE PLACE TO GET OLD LAWN TRACTOR PARTS THANK YOU
Helpful Report
Posted 4 months ago
Dear James, Thank you so much for your excellent 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to know that you had a positive experience with us. Your words truly mean a lot to us as we constantly strive to provide top-notch service and meet the needs of our valued customers like you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again soon! Best regards
Posted 4 months ago
Excellent company. Got exactly the motor I needed and ordered. Got delivered within 24 hours when Washington told 3 to 5 business days. Truck recommended this company.
Helpful Report
Posted 4 months ago
Dear Christopher, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your kind words and are thrilled to hear that we were able to provide you with the exact motor you needed and deliver it to you within 24 hours, despite the original estimate of 3 to 5 business days. It's fantastic to know that our exceptional service has met your expectations and that you were recommended to us by a truck. We will continue to work hard to ensure that all our customers have the same excellent experience. Thank you once again for choosing Small Engine Warehouse and for taking the time to leave us a positive review. We look forward to serving you again in the future! Best regards
Posted 4 months ago
Found the engine on-line late on Friday afternoon but wanted to confirm some things. My phone call was answered immediately (huge plus) and Rob answered my questions and placed the order. It shipped on Monday was delivered Tuesday afternoon. I bolted it in that evening and it was perfect. I 100% recommend Small Engine Warehouse! Excellent experience.
Helpful Report
Posted 4 months ago
Thank you so much, Richard, for your outstanding 5-star rating and for sharing your amazing experience with Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you found the engine you needed on our website. We are also glad to know that our prompt customer service, especially Rob, was able to assist you right away and answer all your questions. It's fantastic to hear that your order was shipped on time and delivered quickly. We take pride in providing swift and efficient service to our valued customers. It's delightful to know that the engine fit perfectly and that you had an excellent experience overall. We are truly grateful for your recommendation and look forward to serving you again in the future.
Posted 4 months ago
I believe that I spoke with Dustin. He was very helpful getting me the correct replacement engine.
Helpful Report
Posted 4 months ago
Dear David, Thank you so much for your exceptional 5-star rating of Small Engine Warehouse! We truly appreciate your support and are delighted to hear about your positive experience. We are thrilled to know that our team, specifically Dustin, was able to assist you in finding the perfect replacement engine. Providing outstanding customer service is our top priority, and we are glad that Dustin exceeded your expectations. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 4 months ago
Your shop was very helpful with matching a replacement engine for my forty year old lawn tractor. No shipping damage. I tried to mesh existing wiring with new machine. Should have simply followed your suggestion and set up switches on firewall like race car. Anyway all installed and with any luck my machine will cut grass for another 40 yrs.
Helpful Report
Posted 4 months ago
Dear Henry, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear that we were able to assist you in finding a replacement engine for your forty-year-old lawn tractor without any shipping damage. We're glad that our suggestions were helpful in the installation process, and we understand that sometimes it's easy to overlook the simplest solutions. Setting up switches on the firewall sounds like a clever idea, almost like a race car! Nonetheless, we're glad to hear that everything is now installed successfully. Here's to hoping that your machine will continue to cut grass for another forty years with ease! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for your support and for choosing Small Engine Warehouse. Best regards
Posted 4 months ago
Hello I purchased a Briggs and Stratton lawnmower engine the service was fast it came on time and I recommend the service to anyone thanks Small Engine Warehouse!
Helpful Report
Posted 4 months ago
Dear Alphonso, Thank you so much for your fantastic five-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Small Engine Warehouse. We are delighted to know that our service was fast and that your Briggs and Stratton lawnmower engine arrived on time. Making sure our customers receive their orders promptly is something we take great pride in. Your kind words recommending our service to others mean the world to us. We are dedicated to providing top-notch products and exceptional customer service to all our valued customers, like yourself. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your satisfaction. We truly appreciate your support. Best regards
Posted 4 months ago
Awesome sales and customer service. Packing of the engine was great and received with no issues! Already installed and in service. Will use them in the future!
Helpful Report
Posted 4 months ago
Dear John, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and the time you took to share your experience. We are thrilled to hear that you found our sales and customer service to be awesome. Providing exceptional service is a top priority for us, and we are glad that we could meet your expectations. We also take great care in ensuring that our engines are packed securely to prevent any issues during transit. It's wonderful to know that your shipment arrived without any problems. We are delighted to hear that your engine is already installed and in service. It's always a pleasure to see our customers benefiting from the products they purchase from us. Once again, we sincerely appreciate your feedback and your decision to choose Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 4 months ago
Have 30 yr old log splitter that needed a Briggs and straton engine replacement. Called Small Engine Warehouse gave us them engine model, type # and they cross referenced the # to current replacement spec., ordered new engine, had it in 4 days .Back in business. Was quick and easy process. Great job SEW!!!! Highly recommend them.
Helpful Report
Posted 4 months ago
Dear John, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with us. It's great to know that we could assist you with finding the perfect replacement engine for your 30-year-old log splitter. We're glad that our team was able to quickly cross-reference the engine model and type number you provided, ensuring a seamless replacement process. It's always our aim to make things quick and easy for our valued customers, and we're thrilled that we succeeded in getting you back in business within just 4 days. Your kind words and recommendation mean the world to us. We sincerely appreciate your trust in our services, and we'll continue to work hard to exceed your expectations in the future. Please don't hesitate to reach out if you ever need further assistance or have any questions. Thank you once again for choosing Small Engine Warehouse! Best regards
Posted 4 months ago
Found what I needed with 1 phone call! The people up at small engines warehouse were more than helpful. Even got the wire diagram with the new engine conversion for my 2006 cub cadet from these folks that explains how & were the hook ups go! Done business with these people in the past and will do business again! Great folks to work with! Thanks a bunch!
Helpful Report
Posted 4 months ago
Dear Chad, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that you found exactly what you needed with just one phone call. Our team at Small Engine Warehouse strives to provide exceptional customer service, and we are delighted that we were able to assist you in finding the perfect engine conversion for your 2006 Cub Cadet. It's fantastic to know that our wire diagram helped you understand the hookup process. We are grateful for your continued support as a repeat customer and are looking forward to the opportunity to work with you again. Thanks a bunch! Best regards
Posted 4 months ago
The part for my mower was correct and delivered in a timely manner.
Helpful Report
Posted 4 months ago
Thank you so much, Danny, for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. We are especially glad to know that the part for your mower was correct and delivered promptly. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Thank you for choosing Small Engine Warehouse!
Posted 4 months ago
Your Matt Carder was extremely helpful in helping me understand the Briggs & Stratton option that replaces my engine. I haven't installed it yet but sure do hope it all fits together and works.
Helpful Report
Posted 4 months ago
Dear Morris, Thank you so much for leaving us a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled that you had a positive experience with Small Engine Warehouse. We'd like to extend a special thanks for mentioning how helpful our team member, Matt Carder, was in assisting you with understanding the Briggs & Stratton option for your engine replacement. We're confident that our top-notch products, coupled with Matt's expertise, will ensure a smooth installation process for you. We genuinely hope that everything fits together seamlessly and that your new engine exceeds your expectations. Once again, thank you for choosing Small Engine Warehouse. We value your business and are here to help if you need anything in the future. Keep enjoying your equipment! Best regards
Posted 4 months ago
Fantastic!!! received order earlier than expected and it worked as a replacement motor for our lawn mower, zero turn
Helpful Report
Posted 4 months ago
Dear Kristi, Thank you so much for leaving us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with Small Engine Warehouse. We are especially delighted to know that you received your order earlier than expected and that the replacement motor worked perfectly for your lawn mower. Our team is dedicated to providing top-notch products and exceptional customer service, so it's always gratifying to receive such positive feedback. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 4 months ago
Seth was awesome. He answered all my questions and returned all my calls promptly. Definitely will use Small engine warehouse again. Shipping was fast also.
Helpful Report
Posted 4 months ago
Thank you so much for your fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that Seth provided you with excellent customer service. We take pride in our team's ability to answer questions promptly and efficiently. It's great to know that you had a positive experience with us, and we look forward to serving you again in the future. We're also delighted that our shipping was fast and met your expectations. Thank you for choosing Small Engine Warehouse!
Posted 4 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews