Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“Great staff excellent service”

Posted 2 months ago

Dear Mike, Thank you so much for taking the time to rate Small Engine Warehouse with five stars! We greatly appreciate your positive feedback. At Small Engine Warehouse, we strive to provide outstanding service to all of our customers, and we are thrilled to hear that our staff was able to deliver excellent service during your visit. We value your business and look forward to serving you again in the future. Best regards

Posted 2 months ago

“I ordered a replacement engine for a Exmark walk behind Turf tracer, Was Shipped Fast,arrived with no issues. Was a easy install, only thing was it arrived with the wrong wiring plug but easy fix,engine works great. Makes the 5th engine I've purchased from Small engine Warehouse, would recommend HIGHLY. Thanks!!!!!!!”

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Posted 2 months ago

Dear Eric, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and the time you took to share your positive experience with us. We are thrilled to hear that your replacement engine for the Exmark walk-behind Turf Tracer was shipped promptly and arrived without any issues. We apologize for the inconvenience caused by the wrong wiring plug, but we are pleased to know that it was an easy fix and that the engine is now working great. Your continued trust and loyalty mean a lot to us, especially as this marks the 5th engine you have purchased from Small Engine Warehouse. We are honored to have earned your recommendation and look forward to serving you in the future. Once again, thank you for your kind words and your support. If you ever need any further assistance, please do not hesitate to reach out. Best regards

Posted 2 months ago

“Always check there first for new engines. Have had the best price and fast delivery and free shipping. Customer service has been the best Robin will respond to your email. Thanks Tom Turner”

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Posted 2 months ago

Dear Tom Turner, Thank you so much for taking the time to rate Small Engine Warehouse with a fantastic 5 stars! We truly appreciate your positive feedback. We are thrilled to hear that you always turn to us first for new engines and have found the best prices, fast delivery, and free shipping. Our team at Small Engine Warehouse takes great pride in providing excellent customer service, and we're delighted to hear that Robin has been able to assist you promptly with your email inquiries. Once again, thank you for choosing Small Engine Warehouse. We truly value your support, and we look forward to serving you again in the future. Best regards

Posted 2 months ago

“Great company to work with, highly recommended, quick shipping and just great service.”

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Posted 2 months ago

Dear Cliff, Thank you so much for your fantastic 5-star rating! We greatly appreciate your kind words and recommendation for Small Engine Warehouse. It brings us joy to know that you had such a positive experience with us. We take pride in providing excellent service, quick shipping, and working closely with our customers. Your satisfaction is of utmost importance to us, and we are thrilled that we could meet your expectations. Once again, thank you for choosing Small Engine Warehouse. We truly value your support and look forward to serving you again in the future. Best regards

Posted 2 months ago

“Was a easy transaction. Knowledgeable salesman. Received the engine promptly, with no issues. Bolted right up to my mower and plug was even compatible with it, even though I changed brand of engine will buy from small engine warehouse again.”

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Posted 2 months ago

Thank you so much, Seth, for your amazing 5-star review of Small Engine Warehouse! We sincerely appreciate your feedback and are thrilled to hear about your positive experience. We're delighted that you found the transaction to be easy and that our salesman Dustin knowledgeable. It's fantastic to know that the engine arrived promptly and without any problems. We take pride in providing high-quality engines that seamlessly fit various mowers, even when changing brands. Rest assured, we'll be here for you whenever you need us again. Thanks for choosing Small Engine Warehouse, and we look forward to serving you in the future!

Posted 2 months ago

“The people at SEW worked with me to correct a mistake I (we) made when ordering the engine. I do appreciate your people's patience and willingness to help me. You could have said, well that's what you ordered, but you didn't. Thank you ever so much. Good people, good company”

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Posted 2 months ago

Dear Owen, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and support. We are thrilled to hear that our team at SEW was able to rectify the mistake made during your engine order. We strive to provide excellent customer service and your patience and willingness to work with us made the process smoother. We genuinely value your understanding and gratitude. Your recognition of our team's helpfulness means the world to us. We take pride in going above and beyond to assist our customers, and we are delighted that we could meet your expectations. Once again, thank you ever so much for your wonderful review. We are truly grateful for your trust and support. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards

Posted 2 months ago

“Salesman was great . Got engine to dealer quickly. But I left 3 messages in the days following and he never called me back. Hope that's not how it will be if I have issues”

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Posted 2 months ago

Dear Richard, Thank you so much for your 4-star rating and for choosing Small Engine Warehouse. We greatly appreciate your feedback and are thrilled to hear that our salesman Dustin provided you with excellent service and delivered your engine to the dealer promptly. We apologize for the inconvenience caused by the lack of response to your messages. We assure you that this is not reflective of our usual customer support standards. Rest assured, we are actively working on improving our communication processes to ensure timely responses in the future. We genuinely value your satisfaction and want to assure you that our commitment to exceptional customer service extends beyond the initial sale. If you ever encounter any issues, please don't hesitate to reach out to customer service directly. We are here to help and ensure a seamless experience for you. Thank you once again for choosing Small Engine Warehouse. We appreciate your business and look forward to serving you in the future. Best regards

Posted 2 months ago

“Was shipped fast and engine works fine.”

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Posted 2 months ago

Dear Bill, Thank you so much for taking the time to rate Small Engine Warehouse with a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us. We are pleased to inform you that your order was shipped with utmost efficiency, ensuring a swift delivery. It is great to hear that the engine you purchased is functioning perfectly and meeting your expectations. Your satisfaction is our utmost priority, and your positive feedback only motivates us to continue providing excellent products and services. If there's anything else we can assist you with, please don't hesitate to reach out to us. Once again, thank you for your kind words and for choosing Small Engine Warehouse. Best regards

Posted 2 months ago

“Perfect transaction. Ordered a new 17.5 Briggs for my Snapper RER 33 on Tuesday morning. It was on my porch Friday morning . Fit perfectly, price was right! The engine runs great and is pretty smooth for a briggs. I highly reccomend these guys!”

Small Engine Warehouse 5 star review on 23rd June 2024

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Posted 2 months ago

Thank you so much, Richard, for your fantastic 5-star rating! We truly appreciate your support and are thrilled to hear about your perfect transaction with Small Engine Warehouse. We're glad that the delivery was prompt and the new 17.5 Briggs engine fit seamlessly into your Snapper RER 33. It's wonderful to know that the engine runs smoothly and you found it worth the price. We are grateful for your high recommendation and look forward to serving you again in the future!

Posted 2 months ago

“Very impressed with the entire ordering process. The engine I ordered showed up in 3 days, truck shipped!! The driver was amazing, unloaded it without the need of a forklift! When I need another small engine the Small Engine Warehouse WILL get my business!”

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Posted 2 months ago

Thank you so much for the amazing 5-star rating and the wonderful feedback about your experience with Small Engine Warehouse! We are thrilled to hear that you were impressed with our ordering process and that your engine arrived promptly within 3 days. We are glad to know that our shipping service exceeded your expectations, and we will definitely pass on your appreciation to our driver. We truly appreciate your support and trust in our services, and we are honored to have earned your future business. If you ever need another small engine, please know that Small Engine Warehouse will be here to assist you. Once again, thank you for choosing us! Best regards

Posted 2 months ago

“Seth was very knowledgeable and communication was great. Engine shipped out the same day and arrived in perfect condition. I will definitely do business with them again!!”

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Posted 2 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with five stars. We are thrilled to hear that you had a great experience with us! Seth is truly an asset to our team, and we appreciate your kind words about his expertise and excellent communication skills. We make it a priority to provide top-notch service, and we are glad that our dedication was reflected in your experience. We are also delighted that your engine was shipped out promptly and arrived in perfect condition. Customer satisfaction is our utmost priority, and we strive to ensure that our products are delivered with the highest level of care. Your support and feedback are greatly appreciated, and we look forward to serving you again in the future. Should you have any questions or need any assistance, please don't hesitate to reach out to us. Thank you once again for choosing Small Engine Warehouse! Best regards

Posted 2 months ago

“The Briggs & Stratton 8.75hp engine replaced my 6hp (B&S) after 20 years of faithful service on my log splitter. What a difference 2.75 extra horsepower makes. Splits logs (Honey Locust & Hard Maple) like a breeze. Thanks for the fast delivery time. The package was very well packaged. Thanks again.”

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Posted 2 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with a stellar 5-star review! We truly appreciate your feedback and are thrilled to hear that you are satisfied with our service. We are delighted to know that the Briggs & Stratton 8.75hp engine has made such a significant difference for your log splitter, particularly after your 6hp engine's 20 years of faithful service. It's fantastic to hear that the extra 2.75 horsepower has made log splitting, even with tough woods like Honey Locust and Hard Maple, a breeze for you. We also appreciate your kind words regarding our fast delivery time and the careful packaging of the package. Providing excellent service and ensuring the safe arrival of our products are our top priorities, so it's wonderful to know that we met your expectations. Once again, thank you for choosing Small Engine Warehouse, we are here to assist you with any future needs you may have. Best regards

Posted 2 months ago

“could not believe the speed it got delivered like one day bolted it down on tractor and hooked up the gas hose wires and cables cut grass that afternoon even sold the old engine to a rebuilder i told him it was good for mosquito control thanks small engine warehouse”

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Posted 2 months ago

Dear Craig, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with our services. We're delighted that your order arrived swiftly and that installation was a breeze. It's great to know that you were able to cut your grass the same afternoon and even sold your old engine to a rebuilder. Your comment about it being good for mosquito control gave us a good laugh! We're grateful for your trust in Small Engine Warehouse, and we look forward to serving you again in the future. If you ever need any further assistance, please don't hesitate to reach out to us. Thanks once again for your kind words and for choosing Small Engine Warehouse! Warm regards

Posted 2 months ago

“i got the motor with in 3 days of shipping and i have the bolts holding it on my simplicity mower and i have the muffler ordered its due in today or saturday and cant do anything untill i get the adapter to be able to wire it up so i cant use any of it yet its taking a lot longer then i expected it to take to get it running i wont set it up untill i get all the parts in. i have a yard thats getting higher and higher my yard needs to be cut and the company i mowe their yard to and they are getting ansy about the yard so i cant rate this yet i need the parts asap and the adapter is holding this up. yes i got the motor a lot quicker then i expected to get it but i cant do any thing else because waiting on the parts so i can set it up and get it running”

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Posted 2 months ago

“The staff at small engine warehouse are always very helpful.”

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Posted 2 months ago

Dear Bryan Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. "The staff at Small Engine Warehouse are always very helpful." It means a lot to us that our team was able to assist you and provide the support you needed. We take pride in our dedicated staff members who strive to ensure that our customers' needs are met every step of the way. Thank you again for your kind words and for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards

Posted 2 months ago

“Delivered within 3 days. Not tried out yet.”

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Posted 2 months ago

Dear Ronnie, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had such a positive experience with us. We also wanted to let you know that your order was delivered within 3 days, just as promised. However, we understand that you haven't had the opportunity to try it out yet. We hope that when you do, it will exceed your expectations. Thank you again for choosing Small Engine Warehouse. We truly appreciate your support. Best regards

Posted 2 months ago

“Excellent service.”

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Posted 2 months ago

Thank you so much, Keith, for taking the time to rate Small Engine Warehouse with a fantastic 5 stars! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Excellent service is our top priority, and we are glad that we were able to meet your expectations. If you ever need any further assistance with your small engine needs, please don't hesitate to reach out. Thanks again, and have a wonderful day!

Posted 2 months ago

“Honda 4 stroke engine was as advertised and was shipped quickly and well packaged. Would use Small Engine Warehouse again.”

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Posted 2 months ago

Thank you so much for your fantastic 5-star rating! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with Small Engine Warehouse. We're thrilled to know that our Honda 4-stroke engine met your expectations and was promptly delivered to you in excellent packaging. We always strive to provide our customers with top-notch products and efficient service, so it means a lot to us that you would choose to use Small Engine Warehouse again. Once again, thank you for choosing us. We look forward to serving you in the future! Best regards

Posted 2 months ago

“I am very happy with the service I received from small Engine Warehouse. My salesman was Dustin and he was very professional and very knowledgeable. I definitely would recommend to anyone small Engine Warehouse.. the engine I received fit perfectly on my riding lawn mower everything seemed to work great I'm very happy.”

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Posted 2 months ago

Dear Brian, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and recommendation. We couldn't be happier to hear that you are satisfied with the service you received from our salesman, Dustin. It is our priority to provide professional and knowledgeable assistance to all our valued customers. We are thrilled to know that the engine you received fits perfectly on your riding lawn mower and that everything is working great. Your satisfaction is our ultimate goal, and we're really glad that we could meet your expectations. Once again, we sincerely appreciate your support and recommendation. Should you need any further assistance in the future, please don't hesitate to reach out to us. Thanks again, and have a fantastic day! Warm regards

Posted 2 months ago

“My experience purchasing my replacement motor was great. Thats where the experience definitely changed. I haven’t gotten any response from anyone on helping with the issues I’ve had not being able to get the motor to run correctly since then. I have made countless calls and sent the requested pictures of the motor. But haven’t received an ounce of help and it’s been over a week. I will not suggest anyone uses this company. If you pay $3300 for a replacement lawn mower engine you should get better customer service.”

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Posted 2 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews