Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

4.8 Rating 1,366 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 2nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engine fit and runs great thanks! Delivery was at the end of my driveway next to a busy street, after I got home looked like they dropped it from the delivery truck, made a big divot in my grass.”

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Posted 1 month ago

“Ordering my part was very easy through their website. Paid and was at my door within 3 days.”

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Posted 1 month ago

“all worked out well.”

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Posted 1 month ago

“It was fast and great dealing with them. Everything came just as it expected GREAT WORKING WITH THEM”

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Posted 1 month ago

“These engines came faster than a speeding bullet..! Three days to be exact. Both engines are installed and are running great. So, if time is of the essence then Small Engine Warehouse is your place to buy small engines..!”

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Posted 1 month ago

“Got just what I needed and fast delivery. Very satisfied.”

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Posted 1 month ago

“Ordered on Monday motor installed and running my ZTR Thursday. Matt my sales representative was very knowledgeable and a pleasure to work with.”

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Posted 1 month ago

“Very helpful and did exactly as I was told. Thank you very much.”

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Posted 1 month ago

Thank you so much, Terry, for your stellar 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and kind words. We are thrilled to hear that our team was able to assist you effectively and met your expectations. Your satisfaction is our top priority, and we are delighted that we could provide you with the service you needed. Thank you very much for your support and choosing Small Engine Warehouse. If there's anything else we can help you with, please don't hesitate to reach out.

Posted 1 month ago

“The service and fast delivery was excellent. Just got the motor installed earlier today and it started right up.”

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Posted 1 month ago

Dear Jeff, Thank you for your amazing 5-star rating of Small Engine Warehouse! We sincerely appreciate your kind words and are thrilled to hear that our service and fast delivery exceeded your expectations. It's always a pleasure to provide excellent service to our valued customers like you. We're delighted to know that the motor you purchased from us started right up after installation. Your satisfaction is our top priority, and we're glad that we could deliver the product you needed promptly. If you ever need any further assistance in the future, please don't hesitate to reach out. Thank you once again for your support and for choosing Small Engine Warehouse! Best regards

Posted 1 month ago

“I am well pleased! Two other mechanics recommended me to them! Their service was great, And the guy I talked to was very intelligent and knew what he was talking about!!!👍 They also have good quality parts!!👌 I would highly recommend them to anyone!😁”

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Posted 1 month ago

Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your support and positive feedback. We're thrilled to hear that you are well pleased with our service and that two other mechanics recommended us to you. Our team takes great pride in providing excellent service and we are glad to hear that you found our staff to be knowledgeable and helpful. Thank you for noticing our commitment to providing good quality parts. We are grateful for your recommendation and we look forward to serving you again in the future.

Posted 1 month ago

“Excellent on the call and the parts were everything they said”

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Posted 1 month ago

Dear Peter, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us. We pride ourselves in providing top-notch customer service and delivering high-quality parts, just as we promised. Your satisfaction is our utmost priority, and we're delighted to know that we were able to meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards

Posted 1 month ago

“Have been very happy with SEW. Prices are good, deliver was fast. All parts needed to do the job were there. Had one small issue with a throttle cable, but it was resolved quickly and with kind customer service. Would recommend!!”

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Posted 1 month ago

Dear Mark, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and recommendation. We're thrilled to hear that you have been very happy with your experience at SEW. It's excellent to know that our prices have met your expectations and that our delivery was prompt. We take pride in ensuring that all the necessary parts for your project are included in your order. We apologize for the small issue you encountered with the throttle cable, but we're delighted to hear that our customer service was able to resolve it quickly and with kindness. Our team is always here to assist you, and your satisfaction is our top priority. Once again, thank you for your positive feedback and for choosing Small Engine Warehouse. If you need any further assistance in the future, please don't hesitate to reach out to us. We're here to help! Warm Regards

Posted 1 month ago

“Ordering was easy, shipped promptly, packaged well. Product was exactly as described on the site. It was a good experience to buy from this company”

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Posted 1 month ago

Dear John, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Ordering was easy, shipped promptly, and packaged well, ensuring that your purchase arrived in great condition. We pride ourselves on delivering products exactly as described on our website, and we're glad to hear that we succeeded in meeting your expectations. Once again, thank you for choosing to buy from our company. We truly value your business and look forward to serving you again in the future. Best regards

Posted 1 month ago

“My pressure washer locked up. It has a fairly new pump, but the engine was toast. It was a Honda GC160. I searched the web and was starting to doubt I’d find anything. I even bought an electric pressure washer, which I immediately returned after seeing it. I searched and came across the Honda GS190, that was on the Small Engine Warehouse’s website. It clearly said that it was the replacement for the GC160. The price was so amazing that I thought it must be a mistake. Then I saw ‘Free Shipping’. I thought something was off, but their website was so well done, specs were clear, so I ordered. I received the engine in about a week. It was an EXACT match. It literally took me 20-25 minutes to bolt in my pump and mount the engine to the pressure washer frame. Bolt hole alignment was perfect. I added oil and gas. I pulled the cord only five times and the engine sprang to life and purred like a kitten. I would give 10 stars if I could. I’m so glad I found Small Engine Warehouse. Don”

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Posted 1 month ago

Dear Don, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We were delighted to read your review and hear about your positive experience with our Honda GS190 engine. We understand how frustrating it can be when a pressure washer breaks down, and we're thrilled that our website provided you with the exact replacement you needed. Our team takes great pride in offering a seamless shopping experience, and we're glad that our well-done website and clear specs helped you make the right decision. We're thrilled to hear that the engine was an exact match and that the installation process was smooth for you. It's always our goal to provide products that align perfectly and make the replacement process easy for our customers. We're particularly pleased to hear that the engine started up effortlessly and ran smoothly. We strive to offer high-quality products, and it's wonderful to know that the Honda GS190 lived up to your expectations. On behalf of the entire Small Engine Warehouse team, thank you for your support and for choosing us to meet your small engine needs. We truly appreciate your kind words and the time you took to share your experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Wishing you many more successful projects with your pressure washer!

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Dear Mark, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had an excellent experience with us. It is customers like you who motivate us to continually provide top-notch service. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards

Posted 1 month ago

“Thanks for the opportunity to share this, Derrick ( ext. 112 ) was patient and very professional with me. The motor I ordered was a perfect fit and started on the first turn of the key. Packaging of the motor was solid, protected on all sides…if needed I would order all my future motor needs from S.E.W. , great people, great product, thanks S.E.W.”

Small Engine Warehouse 5 star review on 13th August 2024

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Posted 1 month ago

Dear Timothy, Thank you so much for awarding Small Engine Warehouse with a fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear that your experience with us was exceptional. We are truly grateful for the opportunity to serve you, and we're delighted to know that Derrick (ext. 112) provided excellent service. We strive to ensure that our team is patient and professional, so it's wonderful to hear that he exceeded your expectations. We will definitely pass along your kind words to Derrick! It's fantastic to hear that the motor you ordered was a perfect fit and started without any issues. We take great care in packaging our products, so it's great to know that it arrived safely and was adequately protected. We are overjoyed to hear that you had such a positive experience with both our team and our products. Thank you for considering us for your future motor needs. We are committed to providing you with top-notch products and exceptional service. If there is anything else we can assist you with, please do not hesitate to reach out. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We truly value your business. Best regards

Posted 1 month ago

“Customer service was helpful matching your a replacement engine for my mower”

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Posted 1 month ago

Thank you so much, Tristan, for your amazing 5-star rating of Small Engine Warehouse! We really appreciate your feedback and are thrilled to hear that you had a great experience with us. Customer service is at the core of our values, and we are delighted to know that we could assist you in finding a suitable replacement engine for your mower. If you ever need any further assistance or have more inquiries, please don't hesitate to reach out. We look forward to serving you again in the future!

Posted 1 month ago

“I recently purchased a briggs and Stratton motor from sew and felt the sales man was very knowledgeable and helpful installed motor it runs very well I am am very happy thanks dave”

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Posted 1 month ago

Dear David, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We are absolutely thrilled to hear that you had a great experience with us and that our team was able to assist you in finding the perfect Briggs and Stratton motor. It's fantastic to know that our salesperson was knowledgeable and helpful throughout your purchase. We are delighted to hear that the installed motor is running smoothly and that you are extremely happy with your purchase. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback. If there is anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future. Thank you once again for choosing Small Engine Warehouse! Best regards

Posted 1 month ago

“I purchased a new 19 hp kawasaki engine for 2200. the engine ran for less than a minute and locked up I was told to return it to be checked, this is the fourth week no one there will return a phone call. I just got a phone call that said its my fault and i am out my 2200. the worst company on Earth. They sold me a bad engine!!!!!!!!!!!!!!! Been in the autamotive business for 40 plus years,worked on engines all my life, this is flat wrong I will never stop reminding the world about your company!!!!”

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Posted 1 month ago

“Right part on the”

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Posted 1 month ago

Dear Daniel, Thank you so much for your 5-star rating of Small Engine Warehouse! We greatly appreciate your positive feedback and are thrilled that you had a fantastic experience with us. We are devoted to providing our customers with the right parts for their needs and it's wonderful to know that we were able to deliver that for you. Your satisfaction is our top priority and we are always here to assist you with any future requirements you may have. Thank you again for choosing Small Engine Warehouse and for taking the time to share your feedback. We look forward to serving you again soon! Best regards

Posted 1 month ago

Small Engine Warehouse is rated 4.8 based on 1,366 reviews