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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
The part I ordered did not fit. The description of the part and what I thought it was didn't fit. I was able to return it without a problem. If I could have seen a drawing with measurements would have helped .
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Posted 7 months ago
Ordered my engine late on a Thursday afternoon and it was on my front step Saturday morning. I don't know how it got here so quickly using standard shipping it surely must have been shipped immediatly after I placed my order. Exactly what I ordered and needed great service.
Helpful Report
Posted 7 months ago
Dear William, Thank you so much for your outstanding 5-star rating and for taking the time to share your positive experience with Small Engine Warehouse! We truly appreciate your kind support. We are thrilled to hear that your engine arrived promptly, just as you ordered and needed. Our team works diligently to ensure that orders are processed and shipped swiftly, even with standard shipping. It's fantastic to know that our efforts have left you satisfied with our service. Once again, we are grateful for your feedback and for choosing Small Engine Warehouse. If you have any further needs or questions, please don't hesitate to reach out. We're always here to assist you! Best regards
Posted 7 months ago
My 18 HP Briggs and Stratton Vanguard Engine (356447-0080-G1) was shipped fast (UPS delivered in 4 days). The technical help I received from sales representative Kurt Echelbarger was very helpful in making the overall installation process and final fitment (involved swapping out some componets from the old engine to the new) into my 31 year old 1641 Cub Cadet Garden Tractor very smooth. The new engine started with no problems.
Small Engine Warehouse 5 star review on 4th April 2024 Small Engine Warehouse 5 star review on 4th April 2024
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Posted 7 months ago
Thank you so much, Louis, for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted that your 18 HP Briggs and Stratton Vanguard Engine arrived quickly, thanks to UPS, and that it exceeded your expectations. It's wonderful to hear that our sales representative, Kurt Echelbarger, provided you with excellent technical help, making the installation process and fitment of the new engine into your 31-year-old 1641 Cub Cadet Garden Tractor a breeze. We're glad to know that the engine started without any issues as well. Thank you for choosing Small Engine Warehouse, and we look forward to serving you again in the future!
Posted 7 months ago
Ordered on line and received parts ìn timely manner satisfied
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Posted 7 months ago
Thank you so much for giving Small Engine Warehouse a 5-star rating! We are thrilled to hear that you had a positive experience with us. We greatly appreciate your feedback and are delighted to know that our prompt delivery of parts met your expectations. Customer satisfaction is our top priority, and we are glad that we could provide a timely service that left you satisfied. Once again, thank you for choosing Small Engine Warehouse for your needs. We look forward to serving you again in the future. Best regards
Posted 7 months ago
it could not be hooked on the bottom where the belt goes, mine is 1 1/2 long and 7/8 of anchor, the original of the machine is 1 inch and 3 long and the part where it hooks with the plate of the machine brings 3 part screw, And yours doesn't have it in a screw, there's only the hole without a thread, I don't know what I'll do with it yet
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Posted 7 months ago
Dear Clifford, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating. We truly appreciate your support and are thrilled to hear that you had a positive experience with our products. We also value your feedback regarding the specific issue you encountered with the belt hook on our product. We apologize for any inconvenience caused and understand that it can be frustrating when something doesn't meet your expectations. Our team is here to assist you in finding a solution. Please don't hesitate to reach out to our customer service department so that we can address this concern promptly and provide you with the necessary assistance. We want to ensure your complete satisfaction and find a resolution that works for you. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best Regards
Posted 7 months ago
I contacted Seth in a panic of a replacement engine for my lawn tractor and he eased my worry within 10 minutes .I ordered the engine on a Wednesday and when I got home from work on Friday ( of the same week) , the engine was sitting on my carport .amazingly fast shipment !! Thank you Seth for your great support.
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Posted 7 months ago
Dear John, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that we were able to meet your expectations. We are especially grateful for your kind words about Seth, our dedicated team member. We understand that needing a replacement engine for your lawn tractor can be a cause for panic, but we're glad Seth was able to ease your worries within just 10 minutes. Moreover, we're delighted to know that our fast and efficient shipping exceeded your expectations. It's always our aim to provide a seamless experience for our customers, and we're glad to hear that the engine arrived astonishingly fast, just in time for your weekend plans. Once again, thank you for choosing Small Engine Warehouse and for sharing your positive experience. We truly value your business and look forward to serving you again in the future. Best regards
Posted 7 months ago
Great price and quick shipping
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Posted 7 months ago
Dear Allen, Thank you so much for leaving us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We take pride in providing our customers with great prices and quick shipping, and we're glad to know that this was reflected in your order. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your support! Best regards
Posted 7 months ago
The salesman Robert was extremely helpful, the engine was a perfect match for mine. The price was phenomenal, Shipping was extremely fast It arrived two days after it was ordered. Took less than two hours to install and runs absolutely perfect. 1000 percent would recommend SEW for your needs!
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Posted 7 months ago
Dear Clint, Thank you so much for taking the time to leave us a glowing 5-star review for Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear about your exceptional experience. We're delighted to know that our salesman, Robert, provided you with extremely helpful service and found the perfect engine that matched yours. It's also fantastic to hear that you were pleased with the phenomenal price and extremely fast shipping. We're glad to have delivered your order just two days after it was placed! Moreover, we're thrilled that the installation process took less than two hours and that the engine runs absolutely perfect. Your recommendation means a lot to us, and we are grateful for your trust in Small Engine Warehouse. Thank you again for choosing us as your go-to source for your engine needs. We look forward to serving you in the future! Best regards
Posted 7 months ago
Happy with delivery time and service and very helpful
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Posted 7 months ago
Dear Antonio, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate it. We are thrilled to hear that you are happy with our delivery time and service. Our team works diligently to ensure a smooth and prompt delivery experience for every customer. It is also wonderful to know that we were able to provide the assistance you needed. Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you again for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 7 months ago
A friend of mine was in need of a replacement engine for his mower and used Small Engine Warehouse. When I acquired a mower that needed the same, he referred me to Small Engine Warehouse and said that they would have what I needed. They had what I was needing and got it to me quickly.
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Posted 7 months ago
Dear David, Thank you so much for your fantastic 4-star rating and for taking the time to review Small Engine Warehouse. We truly appreciate your feedback! We are thrilled to hear that our services came recommended to you by your friend. It's great to know that we were able to fulfill your needs by providing the replacement engine for your mower, just as we did for your friend. Our team takes great pride in ensuring that we have the necessary products in stock and deliver them to our customers promptly. Please do not hesitate to reach out to us if you have any further needs or questions. We are here to assist you. Once again, thank you for choosing Small Engine Warehouse. We hope to serve you again in the future! Best regards
Posted 7 months ago
Engine arrived to my house quickly. It was the exact replacment. Started right up no issues!!
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Posted 7 months ago
Dear Thomas, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your glowing feedback. We are thrilled to hear that your engine arrived promptly and was the perfect replacement you were looking for. It's great to know that it started right up without any issues. Your satisfaction is our top priority, and your positive experience motivates us to continue delivering excellent service to all our valued customers. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you once again for your fantastic rating and kind words. We look forward to serving you in the future. Best regards
Posted 7 months ago
Great service a lot of help !!!!!
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Posted 7 months ago
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. It's always our goal to provide great service and be of tremendous help to our valued customers like you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!
Posted 7 months ago
True they was very helpful in looking up the parts that I exactly needed and assisted me with ordering and shipping.
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Posted 7 months ago
Dear John, Thank you so much for leaving a 5-star rating for Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. True, our team is dedicated to providing excellent service and we are glad to hear that they were able to assist you in looking up the parts you needed and helped you with the ordering and shipping process. We strive to go above and beyond to ensure our customers find exactly what they are looking for. Thank you once again for choosing Small Engine Warehouse. Should you have any further needs or questions, please don't hesitate to reach out. We're here to help! Warm regards
Posted 7 months ago
I bought an engine from you in July 2023. After installing it I found there was no starter solenoid. I contacted the salesman about it. He sent me to a parts service person. He told me that they did not supply it with the engine. I had to buy a after market solenoid. Please tell me how you start an engine with out one? Your instructions falled to mention that JD 318 has to reposition the engine mounting brackets. I now have to lift the engine up off the frame to readjust so that my snow blower pulleys to line up with clutch.. I now have to reposition the after market solinoid will no longer work were I mounted it. I felt I was not fairly treated by your company.
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Posted 7 months ago
It would be a 5 made it easy answered all questions help to get motor I needed thanks
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Posted 7 months ago
Dear Hal, Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that we made it easy for you to find the motor you needed. Our team is always here to answer any questions you may have and provide the help you need. Thank you once again for choosing Small Engine Warehouse! Best regards
Posted 7 months ago
Great service fast delivery
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Posted 7 months ago
Dear Ray, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We really appreciate your feedback and support. Great service fast delivery! We are thrilled to hear that you had a positive experience with us and that our service and delivery were up to your expectations. Providing excellent customer service and ensuring prompt delivery are our top priorities, so it is wonderful to know that we succeeded in meeting your needs. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 7 months ago
Excellent service with great shipping.
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Posted 7 months ago
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. At Small Engine Warehouse, our utmost priority is to provide excellent service and ensure timely shipping for all our customers. Your satisfaction is our motivation, and we are grateful that we were able to meet your expectations. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We are always here to help. Once again, thank you for your support and for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 7 months ago
This item has not arrived yet.
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Posted 7 months ago
Great customer service, shipping was within the week the i received it. And very well packaged
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Posted 7 months ago
Dear Mitchell, Thank you so much for your amazing 4-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to learn that you had a positive experience with us. Your satisfaction means everything to us, and we are glad to hear that our customer service exceeded your expectations. We always strive to provide excellent service, and we're glad that our shipping process was swift, allowing you to receive your order within the week. Additionally, we take pride in packaging our products securely to ensure they arrive in perfect condition. Thank you again for taking the time to review Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 7 months ago
The replacement motor I purchased was as advertised and as promised by the folks at the warehouse. Installation went smoothly and I am pleased that I did not have to replace the lawn tractor. Great job, thanks!
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Posted 7 months ago
Dear David, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate it and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We are glad to hear that the replacement motor you purchased lived up to your expectations. Our team strives to deliver products that are exactly as advertised and promised, so it's fantastic to know that your installation went smoothly. We understand how important it is to have a functioning lawn tractor, and we are delighted that we could help you avoid having to replace it. Once again, we are incredibly grateful for your kind words. Your satisfaction is our top priority, and we are always here to assist you with any future needs. Great job on your part for completing the installation successfully! Thank you for choosing Small Engine Warehouse! Best regards
Posted 7 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews