Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

4.8 Rating 1,476 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company is amazing but the motors they send out majority of the time don't work or are broken.”

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Posted 11 months ago

“Received the wrong part after providing all information needed.Then was going to receive new part immediately.Didnt ship the new part until the following week!!”

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Posted 11 months ago

“As arrived packaged the engine arrived damage, broken exhaust manifold, broken spark plug, broken air filter”

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Posted 11 months ago

“Zero response from customer service about an engine I wanted to buy. I also bought a dipstick for my mower and it was the wrong model. Never again.”

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Posted 11 months ago

“Haven't received the engine yet! Ordered it 17 days ago.”

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Posted 11 months ago

Dear Eric, Thank you so much for taking the time to provide feedback on your experience with Small Engine Warehouse. We genuinely appreciate receiving feedback from customers like you who help us identify areas where we can improve. I talked with you about 11 days ago and got everything taken care of for you and you had received the engine. I hope everything is going well for you and you have a wonderful holiday weekend. Blessings

Posted 11 months ago

“You false showed the product an it’s not what you said it was”

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Posted 11 months ago

“Buyer beware!! Never buy from Small Engine Warehouse!! The shipping and return shipping is outrageous. I would recommend always purchasing product from Amazon if you can find the part there!! I have learned my lesson!!”

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Posted 1 year ago

“To my dismay. When ordering a specific part and your system references a similar, but not exact part, which was shipped and then you expect the customer to pay to have the part sent back to you, is appalling.”

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Posted 1 year ago

“The filter did not fit my engine. It was to big”

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Posted 1 year ago

“I had a less than desirable experience with my purchase. Enough so that I will not be doing any further buisness with Small Engine Warehouse. I would like to discuss this matter with a manager. Im available for a phone conversation most days 7am to 5pm. My phone number is 205-753-3291.”

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Posted 1 year ago

“I bought an engine from you in July 2023. After installing it I found there was no starter solenoid. I contacted the salesman about it. He sent me to a parts service person. He told me that they did not supply it with the engine. I had to buy a after market solenoid. Please tell me how you start an engine with out one? Your instructions falled to mention that JD 318 has to reposition the engine mounting brackets. I now have to lift the engine up off the frame to readjust so that my snow blower pulleys to line up with clutch.. I now have to reposition the after market solinoid will no longer work were I mounted it. I felt I was not fairly treated by your company.”

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Posted 1 year ago

“Ordered this part on 3-22 paid for two day shipping so i would not be down so long and keep my customers on schedule. Yesterday been a week and still haven gotten it. They called said they were shipping a new one and that one still hasn't gotten here. At this point i would pay overnight shipping and loose more money just to get it. Also tracking stills shows same thing as last time still sitting in same spot. I think this place is a scam I JUST GOMMA TRY TO GET LOCAL SHOP TO BUILD ME ONE I CANT KEEP WAITING.”

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Posted 1 year ago

“If the salesperson would have listened to what I was looking for I'm sure I would have recieved the right part, now I'm on the hook for shipping cost because of what the #'s called for instead of listening to what I have and was looking for. Your website showed that you had what I needed but the communication was jut poor.”

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Posted 1 year ago

“I ordered something on Monday , paid for 2 day shipping and still have not received anything”

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Posted 1 year ago

“I received a transaxle with 3 reverse gears and one forward gear! Like wtf???”

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Posted 1 year ago

“Haven't received my carburetor rebuild kit yet”

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Posted 1 year ago

“Thanks for a text at 11:12 at night! Woke me up, I’ll never use y’all again”

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Posted 1 year ago

Small Engine Warehouse is rated 4.8 based on 1,476 reviews