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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
I blew my 21 yo B&S engine on my beloved Craftsman rider mower. Any new very basic tractor are full of plastic parts and cost between $2,000-$3500 with no bagger. Small Engine Warehouse was able to identify my B&S engine and locate a replacement engine, needing just a minor adaptation to its electric clutch to my manual lever. For $700 and change including freight along with 2 hrs labor at my local tractor repair shop, I saved myself $1000-$2000 and still have my all-steel Craftsman tractor. I can't kill it! Thank you, Small Engine Warehouse!
Helpful Report
Posted 6 months ago
Dear Donna, Thank you so much for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that we were able to help you find a replacement engine for your beloved Craftsman rider mower. Your story resonates with us, as we understand how frustrating it can be to find a suitable replacement for an older tractor without compromising on quality. We're glad to have been able to identify the right engine and assist you in adapting it to your manual lever. We're delighted that our service enabled you to save a significant amount of money - between $1000-$2000! It's fantastic to know that you can still enjoy your all-steel Craftsman tractor, which has proven to be indestructible in your hands. Thank you once again for choosing Small Engine Warehouse. We are here to assist you with any future needs you may have. Best regards
Posted 6 months ago
Good price for a B&S gas tank that no one else had in stock. Great in-stock inventory of small engine parts. Fast shipping!
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Posted 6 months ago
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad to know that we had the Briggs & Stratton gas tank you were looking for at a good price. Our team works diligently to maintain a diverse inventory of small engine parts to meet the needs of our valued customers like you. Additionally, we take pride in our fast shipping service. It's wonderful to hear that your order arrived promptly, ensuring a seamless and efficient experience for you. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Warm regards
Posted 6 months ago
I was wonderful please with the sale rep.also please how quickly I receive the motor. Thanks
Helpful Report
Posted 6 months ago
Dear Stanley, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with our sales representative. We understand the importance of receiving your motor promptly, and we are delighted that we were able to meet your expectations in terms of delivery speed. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Once again, thank you for choosing Small Engine Warehouse. We value your feedback and look forward to being of service to you in the future. Warm regards
Posted 6 months ago
Overall I felt that Small Engine Warehouse did a great job....very knolegable and responsive. The only issue I had was in the packeging before shpment. the engine was not packeged and secured in the box / skid and was flopping around in the box during shipment exposing it to potential damage. You need to secure it better in the shipping box.
Helpful Report
Posted 6 months ago
Dear Ed, Thank you so much for taking the time to write a 4-star review of Small Engine Warehouse. We greatly appreciate your feedback and are thrilled to hear that overall, you had a great experience with us. We apologize for the issue you encountered regarding the packaging of the engine before shipment. We completely understand your concern about potential damage during transit. We appreciate you bringing this to our attention and we will certainly consider your feedback to ensure better packaging and securement in the shipping box going forward. Once again, we sincerely thank you for your kind words and for taking the time to share your experience. We value your business and hope to serve you again in the future. Best regards
Posted 6 months ago
Service was great , knowledgeable as well , delivered on time. I have not inboxed the new motor and exhaust system yet. Weather has been to bad
Helpful Report
Posted 6 months ago
Dear Scott, Thank you so much for your valuable feedback and for giving us a 5-star rating! We greatly appreciate your support. We are glad to hear that our service met your expectations and that you found our team knowledgeable. Delivering your order on time is always our priority. We understand that the weather has been unfavorable, and we hope it clears up soon so that you can unbox and enjoy your new motor and exhaust system! Once again, thank you for choosing Small Engine Warehouse. We hope to serve you again in the future. Best regards
Posted 6 months ago
I recieved great service from Small Engine Warehouse. Mark
Helpful Report
Posted 6 months ago
Thank you so much, Mark, for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to know that you received great service from us. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thank you again for choosing Small Engine Warehouse!
Posted 6 months ago
Not impressed. Not a great kit. I had to make spacers for the rear engine mounts, and the spacer provided for the PTO tensioner pulley needed to be shortened alittle. It only came with 1 of the 2 PTO belts, I have email SEW twice about getting the second belt, with no response- just bought the belt from tractor supply 👎. This is a very simple engine swap and should be a direct bolt in, but it wasn't. The Briggs engine does run really nice, hopefully it lasts a long time.
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Posted 6 months ago
Zero response from customer service about an engine I wanted to buy. I also bought a dipstick for my mower and it was the wrong model. Never again.
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Posted 6 months ago
Nothing but good things to say about Small Engine Warehouse. Thanks for fast shipping too!
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Posted 6 months ago
Dear Paul, Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that you have nothing but good things to say about us. We also want to extend our gratitude for acknowledging our fast shipping. We always strive to provide the best service to our valued customers, and your satisfaction is our top priority. Once again, thank you for your support and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 6 months ago
Orders prossed quickley.
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Posted 6 months ago
Thank you so much for rating Small Engine Warehouse with 5 stars! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We pride ourselves on prompt order processing, so we're glad to know that you found our service quick and efficient. Should you have any further needs in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!
Posted 6 months ago
William hall thanks for my order Great price saved me money fast Shipping will use again on parts Thank you wh
Helpful Report
Posted 6 months ago
Dear William, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had a great experience with us. We are glad that you found our products to be of great value and that the fast shipping saved you both time and money. We strive to provide competitive prices and excellent service to our customers. Thank you once again for choosing Small Engine Warehouse, and we look forward to serving you with your future parts needs. Best regards
Posted 6 months ago
Brandon was very helpful making sure I was getting a compatible replacement for an engine that had been discontinued.
Helpful Report
Posted 6 months ago
Dear Richard, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We also want to extend our gratitude for mentioning how Brandon was very helpful in ensuring you received a compatible replacement for your discontinued engine. Providing excellent customer service is always our top priority, and we're delighted to hear that Brandon could assist you effectively. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're always here to help you with your small engine needs. Thank you again for your kind review and for choosing Small Engine Warehouse! Best regards
Posted 6 months ago
Very good job
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Posted 6 months ago
Dear Eddie, Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled that our team was able to provide you with a positive experience. "Very good job!" Your kind words mean a lot to us, and we are committed to maintaining this level of excellence in everything we do. Should you ever need anything in the future, please do not hesitate to reach out. We would be more than happy to assist you again. Once again, thank you for your generous rating. We wish you all the best! Sincerely
Posted 6 months ago
Haven't received the engine yet! Ordered it 17 days ago.
Helpful Report
Posted 6 months ago
Dear Eric, Thank you so much for taking the time to provide feedback on your experience with Small Engine Warehouse. We genuinely appreciate receiving feedback from customers like you who help us identify areas where we can improve. I talked with you about 11 days ago and got everything taken care of for you and you had received the engine. I hope everything is going well for you and you have a wonderful holiday weekend. Blessings
Posted 5 months ago
This was the second engine I have bought from small engine warehouse. It was for a John Deere mower. Engine was an exact replacement of the original engine. .It only required minor wiring adjustments.
Helpful Report
Posted 6 months ago
Dear Jerry, Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and choosing Small Engine Warehouse once again for your engine needs. We are thrilled to hear that the engine you purchased for your John Deere mower was an exact replacement of the original engine. It's great to know that only minor wiring adjustments were needed, making the installation process much easier for you. We value your loyalty as a customer and look forward to serving you again in the future. Should you have any more questions or require any further assistance, please don't hesitate to reach out. Thank you again for your kind words and for being a part of the Small Engine Warehouse community! Best regards
Posted 6 months ago
Very pleased with what I purchased it was installed in my 400 John Deere tractor perfectly. Nice company to deal with excellent service and nice people to talk to Thank you
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Posted 6 months ago
Dear Jack, Thank you so much for leaving us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are very pleased with your purchase from Small Engine Warehouse. It's fantastic to know that the engine was installed seamlessly in your 400 John Deere tractor. We're also glad that you found our company easy to deal with, enjoyed our excellent service, and had a positive experience talking to our team. Your satisfaction is our top priority, and we're grateful to have played a part in meeting your needs. Should you require any assistance or have any further questions, please don't hesitate to reach out. Once again, thank you for choosing Small Engine Warehouse and for your wonderful review! Best regards
Posted 6 months ago
I ordered a fuel pump and actually received a day before the arrival date took 10 minutes to change and I was back mowing very satisfied
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Posted 6 months ago
Dear John, Thank you so much for your fantastic 4-star rating of Small Engine Warehouse! We sincerely appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted to know that you received your fuel pump earlier than expected and that it was a breeze to change. It's wonderful to hear that you were able to get back to mowing in no time and that you are highly satisfied with your purchase. Customer satisfaction is of utmost importance to us, and your feedback encourages us to continue delivering top-notch products and services. If you ever need anything in the future, please don't hesitate to reach out. Thank you once again for choosing Small Engine Warehouse and for taking the time to share your experience. We appreciate your trust in us. Best regards
Posted 6 months ago
You guys we're prompt and got the engine out really quick. When I have to order something again I will order through you guys.
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Posted 6 months ago
Dear Amy, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that your experience with Small Engine Warehouse was exceptional. We're delighted to know that we were able to meet your expectations and provide you with prompt service. Your kind words: "You guys were prompt and got the engine out really quick. When I have to order something again I will order through you guys." mean a lot to us. We take pride in our efficient order processing and strive to ensure customer satisfaction with every interaction. Should you need anything in the future, please don't hesitate to reach out to us. We would be more than happy to assist you promptly once again. Thank you for choosing Small Engine Warehouse! Best regards
Posted 6 months ago
The whole process was great. Got the best price I could find on a new Kawasak FS730. I was pleasently surprised to find they were based in Muncie. Shipping only ended up being one business day! Motor arrived in great shape and without even a nick on the box. Shipped with lots of measures to prevent it from being stacked on or damaged. Motor went it easily and ran great.
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Posted 6 months ago
Dear Riley, Thank you so much for your amazing 5-star review of Small Engine Warehouse! We are thrilled to hear that you had such a great experience with us. We appreciate your kind words about the whole process, and we are glad that you found the best price for a new Kawasaki FS730 with us. We are also delighted to know that you were pleasantly surprised to discover that we are based in Muncie and that the shipping was incredibly fast, arriving within just one business day. It's fantastic to hear that the motor arrived in perfect condition without even a scratch on the box. We take great care in packaging our products to ensure they are well-protected during transit. Finally, we are pleased to hear that the motor went in easily and ran smoothly. Your satisfaction is our ultimate goal, and we are thrilled that you are happy with your purchase. Thank you again for choosing Small Engine Warehouse. We appreciate your support and hope to serve you again in the future. Best regards
Posted 6 months ago
I bought many engines Rob it a good person I deal with him all the time
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Posted 6 months ago
Dear Leonard, Thank you so much for your phenomenal 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled that you had such a fantastic experience with us. We are delighted to hear that you have been a loyal customer and have purchased multiple engines from us. Rob is indeed an incredible person to work with, and we are grateful to have him as part of our team. We strive to provide excellent service consistently, and it is customers like you who make it all worthwhile. Once again, thank you for your continued trust and for taking the time to share your positive experience. We look forward to serving you again in the future. Best regards
Posted 6 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews