Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

4.8 Rating 1,476 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

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“Sales rep very knowledgeable. Ordered over phone and was pleased with how easy everything went. Delivery went smoothly and I am very pleased with my purchase”

Helpful Report

Posted 7 months ago

Thank you for your fantastic review, Gary! We're delighted to hear that you found our sales rep helpful and experienced a smooth ordering and delivery process. Your satisfaction is what we strive for, and we appreciate your support! If you have any questions or need assistance in the future, feel free to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 4 months ago

“Fast Shipping, great price , item as described.”

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Posted 7 months ago

Thank you for your fantastic review! We're delighted to hear that you found our shipping fast and our pricing great. Your satisfaction is incredibly important to us! If you ever need assistance or have any questions, don't hesitate to get in touch. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Very courteous and knowledgeable staff who quickly completed my request.”

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Posted 7 months ago

Thank you for your fantastic review, Stan! We’re delighted to hear that our team provided you with courteous and knowledgeable service. Your feedback inspires us to keep up the great work. If you need anything in the future, just let us know! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“We had our doubts because of a special tapered crankshaft, but my son and I were assured by the salesperson that the small engine we bought was the direct replacement for the Briggs & Stratton engine on my Craftsman lawn vacuum. He said that if it wasn't, we could simply return it for a refund if no oil or gas had been added. True, but not what we were expecting. As soon as we removed the new engine from the box, it was evident that the crankshaft had no taper, and was visibly too short. I did ship it back to Small Engine Warehouse, but it cost me $62 to ship the $200 engine back. No return shipping label was provided. I don't doubt that my $199.17 that I paid for the engine will be refunded to my card. But returning the $62 it cost me to ship the engine back is in serious doubt. We should have been told up front that no shipping label would be provided, and that even though the mistake was made by Small Engine Warehouse, not us, the cost of the return shipping would be our responsibility. I guess that I've been spoiled dealing online with Amazon, Walmart, Sam's Club, Home Depot, etc. I don't see any way that Small Engine Warehouse could know what it cost me to ship the engine back. Even though I've been assured that the $199.17 will be refunded to my card, I'm still going to be out the $62 I paid for return shipping, due to their mistake. I am disabled/retired and 73 years old, and $62 hurts. To be fair, if I'm able, I will amend this review if my shipping costs to return their mistake is refunded. I'm not irate with Small Engine Warehouse, as to begin with, we doubted that the engine we bought would have the special crankshaft required to work on the lawn vac. But no mention of the return shipping cost, if the engine couldn't be used, was mentioned.”

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Posted 7 months ago

“I purchased a Kohler engine from Small Engine Warehouse and it was an exact fit and runs and works as it should. I ordered over the phone through SEW rep Robert Fink he was very knowledgeable and helpful with all my questions and concerns. I will definitely use their service again when needed.”

Helpful Report

Posted 7 months ago

Thank you, Timothy! We're so glad to hear that the Kohler engine was a perfect fit and meets your expectations. Robert is definitely a valuable member of our team, and we appreciate your recognition of his knowledge and support. We look forward to serving you again in the future! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“So far everything I have ordered has worked flawlessly! No complaints”

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Posted 7 months ago

Thank you for your fantastic review! We're delighted to hear that everything you’ve ordered has worked flawlessly! Your satisfaction is our priority, and we’re grateful for your support. If you ever need assistance or have questions in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“We received the motor, my husband installed it. Made sure to have oil in it. And it started tight up.”

Helpful Report

Posted 7 months ago

Thank you for the fantastic review! We're delighted to hear that your husband was able to install the motor easily and that it started up smoothly. Your satisfaction is our priority, and we appreciate your support! If you have any questions or need assistance in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Excellent the perfect engine for my yard machine log splitter. Thank you”

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Posted 7 months ago

Thank you for your wonderful review, Ron! We're so glad to hear that the engine is the perfect fit for your log splitter. Your satisfaction is our priority, and we appreciate your support! If you have any questions or need assistance in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“I was really surprised how fast I received my Kohler. I ordered it at 10am on Friday and it was in my yard about 2pm the next day. The representative was polite and knowledgeable. No issues.”

Helpful Report

Posted 7 months ago

Thank you for your fantastic review, Glenn! We're delighted to hear that you were impressed with the speed of our service and found our representative helpful. Your feedback is greatly appreciated, and we’re excited to have you as a valued customer. If you need anything else in the future, just let us know! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“John was a very knowledgeable, helpful, and polite man. I really appreciated working with him to solve my problem.”

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Posted 7 months ago

Thank you for your wonderful review, Gyene! We're so glad to hear that John was able to assist you in resolving your issue. We truly appreciate your kind words and support. If you need anything else in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Very good service”

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Posted 7 months ago

Thank you for your kind review! We're delighted to hear you had a great experience with us. Your satisfaction is important, and we truly appreciate your support! If you need anything in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Excellent job”

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Posted 7 months ago

Thank you, Lee! We greatly appreciate your positive feedback! It’s fantastic to know that you’re happy with our service. If you need anything in the future, don’t hesitate to get in touch. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Direct fit Thanks for the quick delivery Bruce”

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Posted 7 months ago

Thank you for your review, Bruce! We’re glad to hear that the part was a direct fit and that you appreciated the quick delivery. Your feedback is important to us, and we’re here if you need any further assistance. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“I placed the order the salesperson was very helpful. I received the engine installed it on my log splitter filled with oil went to fill it with gas of course I was doing this in my garage come to find out the gas line was not installed properly so I had a tank of gas all over my garage for I set a email to the salesperson I received an email several days later that they opened a claim have not heard back I look very lucky that I didn't burn my house down”

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Posted 7 months ago

“I haven’t installed the engine yet, this week, it looks like everything match’s up.”

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Posted 7 months ago

Thank you for your review, John! We're glad to hear that everything looks like it matches up. If you have any questions during your installation or need assistance, don’t hesitate to reach out. We appreciate you choosing Small Engine Warehouse, and we look forward to hearing how it goes!

Posted 4 months ago

“I had a very good experience. The person I worked with was very knowledgeable. I recieved my new engine at a great price and really quickly. My wood splitter is better than new. Thanks very much.”

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Posted 7 months ago

Thank you for your fantastic review, Larry! We're delighted to hear that our team was able to help you and that you're thrilled with your new engine. It’s always great to know we can make a difference in your projects. If you need anything else, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Exactly purchase very satisfied”

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Posted 7 months ago

Thank you, Roger! We're so glad to hear that you’re satisfied with your purchase! Your support is greatly appreciated, and if you need anything in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Everything was as advertised”

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Posted 7 months ago

Thank you for your review, Tim! We're delighted to hear that everything was as advertised. Your satisfaction is our goal, and we truly appreciate your feedback. If you have any more questions or need assistance in the future, we're here to help. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“The engine arrived quickly. After mounting it runs perfectly. Great service and friendly personnel very helpful. Thank you.”

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Posted 7 months ago

Thank you for your wonderful review, Ivan! We're so glad to hear that the engine is running perfectly and that our team was able to assist you. Your kind words mean a lot to us! If you need any further support, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“The staft was very helpful and got my parts very quickly. The shipping service was very excellent. I recommend Smallengine warehouse to everyone. Thanks again”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words, Clint! We're delighted to hear that our staff was helpful and that you received your parts quickly. Excellent service is what we strive for, and your recommendation means a lot to us. If you need anything in the future, don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 4 months ago

Small Engine Warehouse is rated 4.8 based on 1,476 reviews