Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

4.8 Rating 1,474 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,474 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a discontinued B&S SnowKing 1650 (420cc) via Walmart for a snowblower re-power. Price was excellent, came a week earlier than promised and packaging was first rate. Clearly new and as advertised. Started right up and runs strong. One star off since there was no documentation and no drawings for mounting/ shaft height etc. avail from B&S website (hours of searching). Had to measure to get mounted and select new belts.”

Helpful Report

Posted 1 month ago

Thank you for your thoughtful review! We're delighted to hear that your B&S SnowKing 1650 arrived ahead of schedule and that you found the packaging to be top-notch. We understand how important it is to have all the necessary documentation, and we appreciate your feedback regarding the lack of drawings. Your insights are invaluable as we continue to improve our services. If you have any further questions or need assistance in the future, please feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 1 month ago

“Description doesn't include shaft diameter or length otherwise I would have given it a 5.”

Helpful Report

Posted 1 month ago

Thank you for your valuable feedback, William! We're glad to hear that you found the engine to be a good match for your needs. We appreciate your comment about the shaft diameter and length not being included in the description, and we will certainly take that into consideration for future product listings. If you have any further questions or need assistance, please feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 1 month ago

“It came in good condition”

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Posted 2 months ago

Thank you for your review, Gene! We're pleased to hear that your order arrived in good condition. It's always our goal to ensure that our customers receive their products safely. If you have any questions or need assistance down the road, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“Everything went great motor install complete and using unit as of yesterday thanks”

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Posted 6 months ago

Thank you, Barry, for your great 4-star review of Small Engine Warehouse! We're delighted to hear that your motor installation went smoothly and that you're already using your unit. Your feedback is important to us, and we appreciate your support. If you have any questions or need assistance down the line, please feel free to reach out. Enjoy your unit, and thanks for choosing Small Engine Warehouse!

Posted 6 months ago

“Yall are great everything so for is good with my engine purchase started installing it yesterday gonna finish up today. Small engine warehouse i will buy again.. thanks Small engine warehouse. Ps. Crate and pack those engines better for long journey's. Mine looked rough after 1500 miles of travel.”

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Posted 7 months ago

Thanks for the great review, Billy! We’re thrilled to hear that everything has gone well with your engine purchase and that you’re progressing with the installation. We appreciate your feedback on the packaging and will consider it for future shipments. Your support means a lot, and we look forward to serving you again! Happy wrenching!

Posted 5 months ago

“Excellent help getting the engine I needed.”

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Posted 7 months ago

Thank you for your feedback, Gerhard! We're glad to hear that you received the help you needed for your engine. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support and thank you for choosing Small Engine Warehouse!

Posted 4 months ago

“Excellent customer service, Mandy and Tim were very helpful”

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Posted 7 months ago

Thank you so much for your kind words, Steve! We're delighted to hear that Mandy and Tim were able to assist you effectively. Outstanding customer service is our goal, and it’s wonderful to know that we met your expectations. If you need anything else, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“We had our doubts because of a special tapered crankshaft, but my son and I were assured by the salesperson that the small engine we bought was the direct replacement for the Briggs & Stratton engine on my Craftsman lawn vacuum. He said that if it wasn't, we could simply return it for a refund if no oil or gas had been added. True, but not what we were expecting. As soon as we removed the new engine from the box, it was evident that the crankshaft had no taper, and was visibly too short. I did ship it back to Small Engine Warehouse, but it cost me $62 to ship the $200 engine back. No return shipping label was provided. I don't doubt that my $199.17 that I paid for the engine will be refunded to my card. But returning the $62 it cost me to ship the engine back is in serious doubt. We should have been told up front that no shipping label would be provided, and that even though the mistake was made by Small Engine Warehouse, not us, the cost of the return shipping would be our responsibility. I guess that I've been spoiled dealing online with Amazon, Walmart, Sam's Club, Home Depot, etc. I don't see any way that Small Engine Warehouse could know what it cost me to ship the engine back. Even though I've been assured that the $199.17 will be refunded to my card, I'm still going to be out the $62 I paid for return shipping, due to their mistake. I am disabled/retired and 73 years old, and $62 hurts. To be fair, if I'm able, I will amend this review if my shipping costs to return their mistake is refunded. I'm not irate with Small Engine Warehouse, as to begin with, we doubted that the engine we bought would have the special crankshaft required to work on the lawn vac. But no mention of the return shipping cost, if the engine couldn't be used, was mentioned.”

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Posted 7 months ago

“I was really surprised how fast I received my Kohler. I ordered it at 10am on Friday and it was in my yard about 2pm the next day. The representative was polite and knowledgeable. No issues.”

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Posted 7 months ago

Thank you for your fantastic review, Glenn! We're delighted to hear that you were impressed with the speed of our service and found our representative helpful. Your feedback is greatly appreciated, and we’re excited to have you as a valued customer. If you need anything else in the future, just let us know! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Service was great could have used better info about wiring starter to battery owners manual has no information in it about that”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Rych! We’re glad to hear you had a great service experience. We appreciate your input regarding the wiring information in the manual and will look into improving it. If you have any further questions or need assistance, we're here to help. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Ordering replacement wheels was very easy. Received wheels two days later. Wrong size was received. Took replacements back to customer service rep. He made the correction immediately and was very courteous. Had the correct replacement wheels two days later. They fit like a glove. 👍”

Helpful Report

Posted 7 months ago

Thank you for your review, Garry! We're glad to hear that the ordering process was smooth and that our team was able to assist you promptly. It’s great to know the replacement wheels fit perfectly. Your satisfaction is important to us, and we appreciate your kind words! If you need anything else in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

Thank you for your review, Garry! We’re glad to hear that the ordering process was simple and that you received the correct replacement wheels promptly. Our team always strives to provide courteous service, and we appreciate your understanding. If you have any further needs or questions, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Delivered on time. So far engine runs fine.”

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Posted 7 months ago

Thank you for your review, Lawrence! We're glad to hear that your engine is running fine and that it was delivered on time. Your satisfaction is important to us, and if you have any questions in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“This motor was for an old log splitter. I did have to mod the hydro pump mount but worked out fine. Just what I wanted. Good price and quick service. Will buy from again.”

Helpful Report

Posted 8 months ago

Thank you for your review, Randy! We're glad to hear that the motor fit your needs and that you had a smooth experience with us. We appreciate your feedback on the hydro pump mount modification—sometimes a little tweak can make all the difference! Thanks for the kind words about our pricing and service. We look forward to serving you again in the future!

Posted 4 months ago

“Good experience”

Helpful Report

Posted 8 months ago

Thank you for your review! We're glad to hear you had a good experience with us. Your feedback is important, and we appreciate your support! If you have any questions or need assistance in the future, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Stop bothering me for a review everyday that's not why you have my email and phone number”

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Posted 8 months ago

Thank you for your feedback, Matthew! We apologize for any inconvenience caused by our follow-up messages. We appreciate your input and will take it into consideration. If you have any further concerns, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 3 months ago

“Is there wiring instructions to put this engine on a John Deere 757”

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Posted 8 months ago

“Very helpful with picking replacement motor Awesome packaging and arrived in 3 days However technical team never responded to the question I had on wiring motor. Looked on the internet and figured it out response would of been nice or a wiring diagram included with motor That’s why I gave it 4 stars”

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Posted 8 months ago

“Great service! Everything was great!”

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Posted 9 months ago

Thank you, Kurt! We're so glad to hear that you had a great experience with us. Your feedback is greatly appreciated! If you need anything else in the future, don't hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Received quickly and was a direct replacement plug and play for a toro zero turn”

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Posted 9 months ago

Thank you for your review, Troy! We're glad to hear that your new part was a perfect fit for your Toro zero turn and that it arrived quickly. Your feedback is appreciated, and we’re here to help if you need anything else in the future. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Everyone there is knowledgeable and helpful, I’ve purchased many engines from y’all over the last 12 years and only one issue one your end , so that’s darn good. Otherwise anytime they’re is shipping damage which happens quite often which is not on y’all but you always send me the replacement parts promptly and for that I thank you”

Helpful Report

Posted 9 months ago

Thank you so much for your kind words, Danny! We’re glad to hear you’ve had a mostly great experience with us over the years. We strive to provide prompt replacements for any issues that arise, and we appreciate your understanding regarding shipping damage. Your continued support means a lot to us, and we're here for you anytime you need assistance. Thanks for being a valued customer of Small Engine Warehouse!

Posted 4 months ago

Small Engine Warehouse is rated 4.8 based on 1,474 reviews