Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.29

4.3 Rating 723 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 723 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road
Watford
WD18 0GX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rang about kitchen appliance cover, pravin was very knowledgeable and answered all my questions. He contacted me at the times we agreed to complete my order which gave me chance to think about the options he had given me. On our initial call Pravin gave me information about your home emergency cover, I was unsure how this compared to my existing product, again Pravin gave me all the options and answered all my questions and allowed me to think about it overnight so I could review my existing policy (which was elsewhere). I was really impressed with Pravins product knowledge and as a result of switching to smart cover I have saved over £350 annually for the appliance and home emergency cover”

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Posted 6 years ago

“Pravin was extremely helpful with my enquiry today..very friendly and happy”

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Posted 6 years ago

“Was supposed to call Domestic and General as i cancelled my Direct Debit but came through to your company which i am very happy about. Got a cheaper deal and spoke to a great lad on phone, excellent service and great price.”

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Posted 6 years ago

“I was very pleased with the service I received.”

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Posted 6 years ago

“Very satisfied with Mr Parvin he under promised and over delivered therefore the customer will always be happy.”

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Posted 6 years ago

“Very pleased with the Customer Service provided by Jenny. Everything explained in easy to understand terminology. Thank You”

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Posted 6 years ago

“I received very polite concise service from leaving Very happy with the price Thankyou”

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Posted 6 years ago

“Very helpfull n explain fluentley.”

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Posted 6 years ago

“selling of your product was excellent, and handled with professionalism at all times.”

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Posted 6 years ago

“Very friendly service from Kevin More”

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Posted 6 years ago

“It was excellent helpful! & Kind .”

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Posted 6 years ago

“Excellent and outstanding service. Professional and helpful. 5 star service.”

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Posted 6 years ago

“He was polite and professional”

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Posted 6 years ago

“I recently took out policy for cover on my Range Cooker i looked at other companies and they were asking double what Smart Cover Insurance were asking for the same amount of cover i filled in online application and then somebody phoned me back just to clarify .They also offer package deals which is great if you need a few things insuring very pleased with the customer service and the prices i would recommend highly”

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Posted 6 years ago

“I can't really review the service other than with my initial contact, Pravin, who was both professional and courteous. As for the service itself, I've just signed up, so I'll have to reserve judgemnt”

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Posted 6 years ago

“Very quick and straight forward, what every mad house hold needs 10/10.”

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Posted 6 years ago

“I am very pleased with the friendly customer service provided by Pravin. He dealt with my enquiry very efficiently.”

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Posted 6 years ago

“Applied for white goods insurance 5 appliances cost of £24 pcm roughly! Never heard back!”

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Posted 6 years ago

Hi. I'm sorry that you're unhappy with our service. Please feel free to contact us to explain any problem you experienced. We will always do our utmost to sort out any problems.we attempt to contact you on several occasions, as all our online application must be verbally verified before going to our underwriters for approval.

Posted 6 years ago

“Excellent service and I felt like the person selling me the insurance cared”

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Posted 6 years ago

“Our first Smart Cover Insurance and we were treated in a very professional and helpful manner throughout, thanks to Pravin who is a great asset to your company.”

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Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 723 reviews