“I ordered a BOGO but only received 1 item. After struggling with customer service for several days, I sent them a picture of their own shipping label which clearly showed only 1 item shipped, instead of 2. Apparently they ignored their own shipping info until they were forced to acknowledge it. I also got bad delivery info that showed delivery 24 hrs before it actually arrived.
After all that, both delivered items are UNUSABLE. On the first item, the neck is incorrectly angled over the bowl which means your face is directly over the flame when lighting. Ouch! On the second item, there's a blockage somewhere between the bowl and end of the neck, making it impossible to draw.
This was a TOTAL waste of time and money, plus lots of frustration. Do NOT recommend unless you enjoy getting cheated.”
“Worst customer service in history! It took a month to get a refund. And i asked for assistance to purchase something to replace it and they wouldn't even respond. If you email them, don't expect a response for a couple of weeks.”
“Smokeday is truly amazing, I love all my rigs!!! The products they sell are well made and very durable! I have 5 rigs from Smokeday and I won't shop anywhere else! Thank you for the low prices and amazing customer service!! Amber”
“Oh wow I got my order fast. And they packed it really well. I had some questions about my product so I hopped on their chat and customer service happily answered my questions. Would recommend.”
“These guys do not understand what glue to use or how to use it. Back to back shipments with a glycerin filled bong with a broken or melted sealant. Sticky mess EVERYWHERE. I get one mistake but two of the exact same bongs with the exact same issue??”
“My order never showed because the used the post office instead of FedEx or ups. They have stopped answering emails and never sent a replacement. Wish I could give 0”
“I have ordered from SmokeDay three different times the first two times was the same thing, and it came very quickly and was just as it was supposed to be, the last time I ordered from them I ordered the new Puffco peak pro and it was shipped the very next day arrived very quickly very well packaged, and works as it should, I am very pleased with my overall experience from ordering from this site and would most certainly recommend it to anyone and also plan to be ordering from them in the future as well seeing how they have so many cool bongs! Thank you for being a great site!”
“Smokeday is a wonderful site to go to, it's easy to use and place an order.
The package shipped the next day and I was got item in three days time.
Very trusted site I'm telling all of my friends š.”
