soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,916 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,916 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SOAK - so I bought a radiator and chose the recommended valves. Guess what - I received the radiator BUT NOT the valves. Bit tricky to use it without valves. The good part is I had to wait for only a couple of minutes before they answered my telephone call. The bad bit...the valves are out of stock until the 9th Feb!!! I have had to cancel the plumber..........”

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Posted 5 years ago

“Lovely product at a good price. Delivery was quick”

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Posted 5 years ago

“Placed the order and I've sent an email a few days ago asking for some info on a delivery date and still had no reply and need items as soon as poss for a house refurb.Think the range and quality is excellent but delivery and customer service leaves much to be desired.I had the same problem with a previous order.”

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Posted 5 years ago

“No problems and delivered on the day agreed”

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Posted 5 years ago

“I ordered 4 radiators and valves, I chose the standard delivery as I wasn’t in a great rush to receive them. Standard delivery was 8 days, I received a text message at 5pm on the day before delivery and was told the delivery would be the next day between 8am - 6pm. This was not much time to arrange what to do, considering both myself and. My husband work full time. I phoned up soak to try and narrow down the 10 hour delivery window and was told it’s because I chose standard delivery, but nowhere on the website does it explain what you are choosing. The gentleman that I spoke to was helpful and changed the delivery address to my husbands work. The delivery was made but we couldn’t see any valves, I phoned soak up again and I was told that they were out of stock. If I haven’t phoned I wouldn’t of know that they were out of stock, because I have had no communication about this. I was told they would be in stock in about a weeks time , when we ordered it didn’t say on the website they were out of stock. We now have to rearrange our plumber to come back at a different time because we have no valves ( we ordered anthracite one to match the radiators) I don’t think I will be ordering from soak for the upstairs radiators, as we have had several problems.”

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Posted 5 years ago

“X”

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Posted 5 years ago

“good customer service”

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Posted 5 years ago

“No communication, one item missing from order and no reply to my email.”

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Posted 5 years ago

“The website was easy to use however we haven’t received the product yet.”

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Posted 5 years ago

“Fast delivery, kept up to date with email notifications, products as described”

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Posted 5 years ago

“Good choice of good quality products at reasonable prices and although I’m not due to receive my order till Friday, I have shopped with this company before and my orders always arrive on time.”

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Posted 5 years ago

“Professional service and quick delivery”

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Posted 5 years ago

“Dreadful”

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Posted 5 years ago

“Als eerste, jullie support is echt super, menig bedrijf mag daar jaloers op zijn. Ik zal zeker jullie aanbevelen bij wie het maar wil horen. Ook wij hebben nog e.e.a. Nodig en zullen dit zeker bij jullie bestellen. Voor nu, super bedankt voor de mooie items die jullie hebben geleverd, want echt alles is super mooi en zeer betaalbaar. Bedankt voor de opvolging, en jullie super service. Dank je wel. Me vriendelijke groet, Wim”

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Posted 5 years ago

“@soak.com.....many thanks for your email asking me to review the product I haven’t as yet received!!! Once it arrives at my house when it’s finally in stock as per your website on 2 Feb 19 and subsequently dispatched to me I’ll be able to confirm or deny the product quality and whether I’d recommend you to a friend or colleague and I’ll be able to rate you more than 3 out of 5! Here’s looking forward to my new bathroom mirror 😀”

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Posted 5 years ago

“They did not make me happy at all, waste of time organisation, would never recommend to anyone.”

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Posted 5 years ago

“Not fitted my new radiators yet but have used them before and they are very good, the rep handled my query well and the rads were delivered on time by a very friendly driver. Would use them again.”

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Posted 5 years ago

“You did not as items was missing from my order”

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Posted 5 years ago

“The Quartz small white cabinet unit which I have just received, is an excellent well finished product and arrived when promised.”

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Posted 5 years ago

“I have ordered three times now from soak.com my last order came though very quickly the previous order they sent the wrong taps came however after a quick phone call this was quickly corrected and the new taps arrived the next day they also told me to keep the other's great service will definitely use them again and recommend to family and friends.”

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Posted 5 years ago

soak.com is rated 3.8 based on 4,916 reviews