soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,916 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,916 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

Visit Website

Write Your review

Tell us how soak.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy”

Helpful Report

Posted 5 years ago

“Terrible service from Soak. Would not recommend them.”

Helpful Report

Posted 5 years ago

“Terrible service from Soak. Would not recommend them.”

Helpful Report

Posted 5 years ago

“Terrible service from Soak. Would not recommend them.”

Helpful Report

Posted 5 years ago

“No refund yet. Over a week now.”

Helpful Report

Posted 5 years ago

“No refund yet. Over a week now.”

Helpful Report

Posted 5 years ago

“No refund yet. Over a week now.”

Helpful Report

Posted 5 years ago

“No refund yet. Over a week now.”

Helpful Report

Posted 5 years ago

“Always pleased to buy from soak .com buying and delivery easy”

Helpful Report

Posted 5 years ago

“Moved delivery dates 3 times, never got in touch once. Kept us on the line by moving it 2 weeks at a time, then went for a new delivery date 4 months down the line. Utterly rubbish customer service, they wouldn't send a part order that would have really helped. Phone service dreadful too, listened to entire movements of distorted classical music before they graced me with an answer not only would I not recommended, I would say definitely one to avoid”

Helpful Report

Posted 5 years ago

“Atrocious customer service. Getting through on the phone takes far too long. The initial item was damaged. I asked for a replacement. I was given a date by which it would arrive. It didn't. I called again and was told how sorry they are and how it will be with me in two days. It wasn't. I called again to find out that the item is now out of stock...”

Helpful Report

Posted 5 years ago

“If I could give them zero stars I would. Terrible customer service.”

Helpful Report

Posted 5 years ago

“I order a unit and basin and 3 times it arrived damaged. Cracked sink and heavily chipped unit. The customer service was good, but I had to wait around 5 days for each replacement and irrelevant as the product turned up damaged each time.”

Helpful Report

Posted 5 years ago

“I will never buy anything from you ever again, your customer service is terrible and 3 flaming weeks to get a refund!!!! bye!!!!!!!!!!!!!!”

Helpful Report

Posted 5 years ago

“I will never buy anything from you ever again, your customer service is terrible and 3 flaming weeks to get a refund!!!! bye!!!!!!!!!!!!!!”

Helpful Report

Posted 5 years ago

“I will never buy anything from you ever again, your customer service is terrible and 3 flaming weeks to get a refund!!!! bye!!!!!!!!!!!!!!”

Helpful Report

Posted 5 years ago

“Unreliable and terrible customer service, they won’t pick up the phone, they won’t reply to emails, had to call 3 times and every time I had to wait on hold for 20-30 minutes. I had a missing toilet on my first order, had to chase them for a replacement, got sent tracking numbers twice for deliveries that never arrived, on week days that I had to take off work and sit at home all day (in order to receive these deliveries between 8am and 6pm), and had to call a last time to tell them to not bother sending anything and ask for my money back. The stuff they sell is nice but can’t deal with this, total joke.”

Helpful Report

Posted 5 years ago

“I received a full size Skyros Delft tile sample within 24 hrs and now have a stunning wet room with Delft floor tiles with underfloor heating and Blanco wall tiles. The Blanco tiles didn’t look right with the Delft tile until the grouting was completed and white bathroom furniture fitted. The result is mellow walls, warm feet and wonderful memories of places I love, The Alhambra Palace...Isfahan and the Netherlands. My builder says the tiles are good quality but used up a lot of drill bits. Thank you Tile Mountain.”

Helpful Report

Posted 5 years ago

“Ordered a vanity unit. Product is as it looks and very pleased with quality. Delivery service also very good.”

Helpful Report

Posted 5 years ago

“Mirrored bathroom cabinet has a small chip in the corner, I contacted over a week ago to tell them about the damage and no response as yet... :-(”

Helpful Report

Posted 5 years ago

soak.com is rated 3.8 based on 4,916 reviews