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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Delivery was quick .everything was well packed.Special offers were just what I wanted. Thank you , Mona & Jayne Warburton(mother & daughter)
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Posted 6 years ago
Was not packed suitably toilet in box with no packing so arrived smashed
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Posted 6 years ago
Delivery arrived very promptly.
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Posted 6 years ago
All as expected
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Posted 6 years ago
Customer service from soak was excellent. Should have been a 2 man delivery and given a time slot however the courier company sent it as a one man delivery with no time slot. They did text when on way. Courier company knocked on front door and started unloading before i answered. I needed to take it thru the side door at the other side of thr house but the courier just drove off and said its at the front door. Again Soak really helpful, courier company not so helpful, and product ok now sealed.
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Posted 6 years ago
The after care offered on the Cambridge marine mist combined vanity unit I purchased was abysmal and I feel I have been hitting a brick wall, being continually told ‘sorry we can’t help’.
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Posted 6 years ago
Purchased on line no problems what so ever, kept in formed of progress. Only slight hitch is with delivery the time window was 8.00 -1800 hrs
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Posted 6 years ago
Some confusion with order that was resolved to everyone's satisfaction. Good customer service.
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Posted 6 years ago
Easy to use website, prompt delivery.
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Posted 6 years ago
Complete confusion as to whether you had the product or not. I ordered and payed for it. then received an email that it was out of stock. When I asked when it would be in stock, I was told it could take up to 7 days to reply to me. A few days later I received an email saying it would be delivered the next day. Total confusion!
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Posted 6 years ago
Some of the products I ordered were very nice however the shower tray was really badly damaged in the most poor packing ever! Both delievery drivers weren’t too keen on taking it back at first but I put my foot down and didn’t give them any other option. Overall happy with my purchase.
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Posted 6 years ago
Absolutely awful experience with Soak.Ordered a bathroom suite and asked for it to be delivered on a specific date as I had Plumbers lined up to fit it.Even though Soak had 9 days advanced notice of my delivery date,and I was promised it would be delivered on agreed date it never turned up(even though I was sent text notices giving me a 2hour delivery time slot) anyway it turned up 4 days after it was meant to,meaning not only was I put behind schedule, I also had to pay 2 plumbers both half a days money for waiting around for the suite to arrive that arrived some 4 days later.I'll never use this Company again.
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Posted 6 years ago
They didn't
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Posted 6 years ago
Good prices, good quality
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Posted 6 years ago
You did not
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Posted 6 years ago
Good quality products. my only concern has been returning items. I have had to send two items back and both times they said they had not received them, i had to prove they arrived by the courier, then when they said they had refunded the money it never went into my account, i had to chase this up as well. Pity as Soak.com sell good products
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Posted 6 years ago
Excellent value for money Very pleased with my mirror
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Posted 6 years ago
Service was excellent. There was an issue with the delivery (not Soak’s fault) which was dealt with without fuss and promptly
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Posted 6 years ago
Soak.com supplied me with everything I wanted & when I spoke to them on the phone they were most helpful.
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Posted 6 years ago
Rapid delivery. Good quality product. Good pricing structure. Good choice on the website. Excellent in every way.
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews