soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

Visit Website

Write Your review

Tell us how soak.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reasonable prices and prompt delivery..”

Helpful Report

Posted 6 years ago

“Great service. My vanity unit was damaged on arrival but I called up and sent a photo of the damage. A new unit was dispatched immediately with no quibbles and arrived a day later. Well done Soak.”

Helpful Report

Posted 6 years ago

“Soak did not make me happy. They are an absolute nightmare to get hold of. I received damaged goods TWICE! The phone lines are never answered. Emails are not replied to. I had to resort to social media to get their attention and still it was excruciating trying to just talk to someone to resolve the matter. What a shame as they have lovely products at a good price and I have another two bathrooms to do - I would have definitely used them again if the customer service up to a reasonable standard.”

Helpful Report

Posted 6 years ago

“Order delivered on time every time”

Helpful Report

Posted 6 years ago

“Rated 0. To begin with my order wasn’t delivered when I selected nominated delivery. When phoned and re arranged, my order was missing 4 out of the 5 items. Still waiting for my refund after 2 weeks, and not getting responded to. Absolute joke!”

Helpful Report

Posted 6 years ago

“We received a damaged bath tub that had to be re-delivered. The 2nd one was also damaged! We were without a bath for more than a week and barely had any compensation for the terrible stress. Actually, I think I would tell friends NOT to use soak.com.”

Helpful Report

Posted 6 years ago

“Good quality and good price”

Helpful Report

Posted 6 years ago

“Resolved a problem quickly”

Helpful Report

Posted 6 years ago

“Nice and easy transaction. Item arrived really well packaged. No problems at all.”

Helpful Report

Posted 6 years ago

“Speed of service and selection.”

Helpful Report

Posted 6 years ago

“We have had faults with every item ordered and still have an on going issue. Trying to resolve these issues has been a nightmare and the customer service that we have received has been atrocious”

Helpful Report

Posted 6 years ago

“Not happy at all .. asked to return items was told I had to do that my self.. and second time ordering only half the order came”

Helpful Report

Posted 6 years ago

“I ordered my shower head for next day delivery, paying £9.99 for the service only to be disappointed with this as the shower head arrive two days later. I phoned customer service who said they would refund the delivery charge for me , but this has not been done either. Can't waste my time contacting your company again , but will not use again and will not recommend. Feel that when you offer a service it should deliver what it promises”

Helpful Report

Posted 6 years ago

“You didn't. My product was delivered with a fault and after emailing and calling about the problem I have had no response form you.”

Helpful Report

Posted 6 years ago

“I received two damage sink units. A replacement was sent out after one week, hoever, that too was faulty. I complained and asked for my funds to be returned. Nothing has been heard since and I have not received any money back!”

Helpful Report

Posted 6 years ago

“They honoured their guarantee.”

Helpful Report

Posted 6 years ago

“Extremely helpfull throughout”

Helpful Report

Posted 6 years ago

“Great price and a good all round service provided.”

Helpful Report

Posted 6 years ago

“The shower tray is curved so the water runs off the edge! The screen is great.”

Helpful Report

Posted 6 years ago

“arrived in good time and looks lovely”

Helpful Report

Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews