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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
had a problem ordering on line (pricing) phoned Soak and they sorted it out. Found them very helpful
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Posted 6 years ago
Excellent service with quality products
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Posted 6 years ago
My enclosed shower mixer cartridge and chrome shroud burst off and soaked the whole of my bathroom, it’s soaked my kitchen walls and ceiling which I have to get plastered to fill in the damage the water has done. Soak.com are messing me around with this situation, they’ve said they won’t help with the cost of the repairs even though it was soak.coms product that was faulty and caused this damage, I won’t be using soak.com again, my fiancé has a plumbing and heating company and won’t be using soak.com for any of his work again. Very bad experience with soak.com.
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Posted 6 years ago
The unit is fine but their returns policy is misleading; the returns are not free you are just ‘free’ to return at your own cost. So pay for delivery and pay for return. Customer service did not help.
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Posted 6 years ago
Extremely unhappy with service from start to finish. Taken at least 10 phonecalls - ordered but then emailed to say out of stock! Delivery date rearranged but then not delivered on arranged date (even though had taken day off work). Item returned but 1 month after collection no refund obtained - took another 2 phonecalls to sort out. Extremely disappointed
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Posted 6 years ago
Nice quality, good price.
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Posted 6 years ago
Good range of choices for the stuff I needed at keen prices
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Posted 6 years ago
The bathroom cabinet and toilet look lovely. I had an issue with the toilet I contacted you and the problem was resolved immediately. Fantastic service.
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Posted 6 years ago
Quality is very poor
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Posted 6 years ago
I wasn’t necessarily happy, the item was left in next doors front garden in the rain after I waited in for two days and it had a chip on the inside where a screw has had split the wood, so not perfect. The sink itself is more suited to a closet WC rather then a bathroom as it’s rather small.
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Posted 6 years ago
Didnt arrive
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Posted 6 years ago
Didnt arrive
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Posted 6 years ago
Looks good arrived damaged
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Posted 6 years ago
My order didnt arrive ,then part order arrived 7 days later still waiting for other items
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Posted 6 years ago
I'm happy with the products I received, however I've sent countless emails over the past 2 months regarding products that haven't showed up that I've paid for with no indication when I'll recieve or that you will refund for what I haven't received, I was also recommended to buy products to accompany my new bath, that already come included with the bath. Really disappointed at the lack of after sale support
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Posted 6 years ago
One gripe with Soak.com. It took them two weeks to answer an email I had about Package & Postage costs.
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Posted 6 years ago
The quality of the goods was excellent.
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Posted 6 years ago
Everything ordered as good as expected and extremely well packaged. Delivery was well arranged and prompt. Good customer service
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Posted 6 years ago
Easy to use website Good value
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Posted 6 years ago
It did not
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews