soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,916 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,916 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came on time.Would use again and recommend to friends.”

Helpful Report

Posted 5 years ago

“rubbish customer service. no reply from numerous emails, phone calls take ages to answer (over 15 minutes just to talk to someone).”

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Posted 5 years ago

“Easy to use website, brilliant delivery service- and most importantly great products at great prices. Very happy.”

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Posted 5 years ago

“Soak.com's customer service when we were ordering our bathroom suite was great.”

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Posted 5 years ago

“Excellent product. Tap looks very expensive and is extremely well made. Would highly recommend!!”

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Posted 5 years ago

“Really dissatisfied with the service from Soak, although it appears that this was also to do with the shipping and delivery company they use. I spent a whole work day at home waiting for our order to arrive, and when it didn't I called the number we were given and spoke to the supplier who informed me the time slot had changed. They hadn't told us however. No communication at all. I asked them to find out from the driver how far away it was as I had to pick up my son from school and didn't want to miss the order. They didn't have the drivers number and his tracker wasn't working. So no communication at all. In the end it never turned up. After phoning Soak themselves, I was informed the items hadn't even arrived in the warehouse as they'd messed up the order and it would take another two days to arrive, but even then he couldn't promise me anything. What kind of service is that? What sort of operation are they running if they can't rely on the supplier and delivery company? Totally unreliable. Needless to say we won't be using Soak again.”

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Posted 5 years ago

“I would if that were true! Ordered product and paid extra for one day delivery 12 days later still no sign of order!!”

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Posted 5 years ago

“Products as described and delivered on time. Quality and price point were fantastic”

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Posted 5 years ago

“I've purchased a property to redevelop and needed help with the design of the bathroom and WC and found Joseph to be very helpful in choosing the right products as well as getting me the best price, i will be using Soak products for my next property investment.”

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Posted 5 years ago

“Great quality products and good fast free delivery”

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Posted 5 years ago

“Quick and speedy delivery”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Very easy ordering,very quick delivery.A really easy process and very good value for money.Will definitely recommend to anyone.”

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Posted 5 years ago

“Quick, good price and lovely customer service. My local builders merchant quoted me before I bought from Soak.com, but I would only have been able to have the sink unit, no tap or plug hole, no loo or seat and no soap dispenser or loo brush for the same money! I would definitely buy from them again.”

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Posted 5 years ago

“Competitive prices Pleased with quality of goods, packaging and delivery of service.”

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Posted 5 years ago

“Order arrived on time and in good condition. I may have missed it in the small print, but was a kerb side delivery so I had to carry the radiator into the flat myself. This wasn’t a problem for me, but had it just been my 8 month pregnant wife at home, I’m not sure she would have managed.”

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Posted 5 years ago

“Good quality products, good discount prices.”

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Posted 5 years ago

“Clinton made both sales very easy for me . we are a merchant and this was customers choice, so getting great service was fantastic Robert Selley”

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Posted 5 years ago

“I have not received my item and I have no idea when it is coming ,I haven’t received an email or anything”

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Posted 5 years ago

“A very good product, better than expected. Delivery as stated on time. First class.”

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Posted 5 years ago

soak.com is rated 3.8 based on 4,916 reviews