Social Supermarket Reviews

Name: Social Supermarket
Rating: 4.80

4.8 Rating 325 Reviews

95 %

of reviewers recommend Social Supermarket

Company Reviews

Metrics

Info

4.8

Based on 325 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Social Supermarket:

We believe in a world where business can be a force for good. We make it easy to find the best products from brands with social and environmental purposes – and a net positive impact on people and planet. That means every purchase you make sends out ripples of change.

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Email:

info@socialsupermarket.org

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Social Supermarket 5 star review on 12th May 2023

Anonymous // 01/01/2019

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“Love this site . I’ll be using it for all my gifts now . Thanks”

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“Amazing, ultra-fast, seamless service. They took away the hours of searching, buying individual things and just made it so easy to find ethical products!”

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“Many Thanks top job”

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“Excellent customer service. I bought some vodka because it was a different brand, I liked the natural look of it and loved that you can trace where the tree is planted as a result of you buying the product. It didn't arrive so I contacted Social Supermarket and Matt responded immediately. He apologised, contacted the supplier, kept me constantly updated over a series of regular emails over the following days and as the supplier had ran out of the 35ml I received 70ml via first class and Matt emailed me to check all was well. He then also answered a tricky question I had about the vodka itself the same day. I'd definitely recommend this company and use again because of the excellent service. Thanks Matt!”

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“I placed my first order a couple of weeks ago and couldn't be happier with the service. I paid the same price for my wine as if I had bought direct from the producer and it was delivered quickly and efficiently.”

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Thank you so much for your kind review and for supporting social enterprises by shopping with us!

“I've only ever received really high quality items from social supermarket. Also they have a personal service for queries and the goods always arrive quickly and never disappoint.”

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Hi Sue, Thanks so much for your thoughtful review. We're really happy to hear that you like the products!

“I eventually received my package . Happy with the product.”

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Hi Hazel, thank you for your feedback and we're really sorry your order was delayed. We've taken this on board and will do our best to prevent it from happening again in the future. Thanks so much for supporting social enterprises by shopping with us.

“Brilliant company! Incredibly friendly, helpful staff and fantastic products! All of the hampers we received were great and supporting good causes in eco-friendly packaging. I would definitely recommend Social Supermarket and would use them again.”

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“Great selection of ethical gifts. My go to place for all kinds of occasions. The website is easy to use and when I realised I'd entered the wrong delivery address, customer service were very quick to respond and fix it for me!”

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Thanks so much your positive review, Ella!

“Really well presented and wonderful products in the hamper. Our friends were very pleased”

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“Excellent quality products, very helpful and proactive customer service. I'd recommend Social Supermarket to anyone looking for ethical gifts”

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“I’m very happy with the items I ordered from Social Super Market and impressed with the variety of items for sale.”

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“Love Social Supermarket, great gift hampers, always well presented and love that they highlight great businesses, always a talking points for a great gift. Highly recommended”

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“Delivery came on time and in excellent condition!”

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Hi Helen, we're really glad you liked your order. Thanks so much for shopping social!

“So good to know that there really is a place you can source all manner of stuff which has been selected solely on the basis of quality, provenance and traceability, both environmental and in terms of the human labour used to produce it.”

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Hi Guy, thanks so much for leaving us this kind review. We pride ourselves on working with brands that have a positive impact and it's lovely to be recognised for this!

“In an effort to try to stop contributing to plastic waste I ordered some biodegradable, pan scrubbers from Social Supermarket, made from plant material. They do the job perfectly.”

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“I love Social Supermarket. They are my go-to for gifts these days at they have such a great range of products, it's easy and quick to order, plus their packaging is also sustainable.”

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“I have used Social Supermarket for personal and corporate gifts in the past and the team are always so prompt to respond and the packaging and delivery is so quick and immaculate. Could not recommend them enough!”

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“Excellent service, interesting products - love the back stories - and all orders/deliveries have been efficiently processed, so it's fantastic to be able to support ethical UK producers but not have to compromise on quality or service! Well done Social Supermarket”

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“Love the selection and stories behind the products.”

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Social Supermarket is rated 4.8 based on 325 reviews