SoftwareKeep.com Reviews

Name: SoftwareKeep.com
Rating: 4.75

4.8 Rating 170 Reviews

94 %

of reviewers recommend SoftwareKeep.com

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4.8

Based on 170 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first product key I bought was invalid. After a hassle of sending them a screen shot to prove I still didn't have the subscription. They said they would send me a new product key but could not do so right away because the were out of stock. I'm not sure how you can run out of product keys. I mean it's not like eggs or milk that a store can actually run out. They said they would send me a new one when the they arrived. "We should have them in 24 hrs." One month later, Still no call or email or product key. Called them again. Third time is a charm. Patrick was great at solving the issue. He could have just sent me a new product key. I'm very computer literate, but he wanted to make sure I was well taken care of. He remotely installed my software and now it works great.”

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Posted 6 years ago

“As an experienced business owner and regular online purchaser I was not pleased with my recent purchasing experience. I found the ordering and subscribing instructions confusing. I understood I was buying a copy of Word as a separate entity and did not require a suite of other programmes. When I tried to phone I found the recorded message rather strange, to say the least, both voice and use of such words as ‘awesome’. And then just a lengthy ringing tone. The chatline was somewhat slow in response and then I was presented with non-choice of accepting other programmes to enable me to get the download key I had been promised. I would not purchase any other items from your company.”

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Posted 7 years ago

SoftwareKeep.com is rated 4.8 based on 170 reviews