“The bands measure small. I used the online measuring tool around my wrist and it said to order a medium. I ordered that in the imperium loop and it was way too tight.”
“I got one of the weaved stretchy comfort bands and it is very comfortable, however I have only had it for about two weeks and it’s stretched out and loose so my watch doesn’t stay in place.”
Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you. Kindly contact our customer support team to help you with the exchange process.
“The sizing is weird and the measuring tool is inaccurate. There is a huge difference between a size XS and a S. I was in the range for XS, but it was uncomfortably tight. I exchanged for a S and it's too loose. The band is cute though and I really wish I could wear it, but unfortunately I wasted my money:(”
“There was a delay in shipping, due to a warehouse change—with no communication until I reached out three weeks after ordering. Once the band was received, it caused a rash on my wrist, so it’s unwearable for me. My sensitivity to the metal is likely unique and no fault of the product, but disappointing.”
Our bands may seem tight at first, but the band will eventually adjust to your wrist. But if it's really uncomfortable to wear, you can return it for an exchange.
“I have the Imperium V2 loop band. At first I liked it but it does fit a little loose and then it actually broke from taking it off and on every day to charge. I was able to get a replacement under warranty so we'll see how this holds up.”
“So love the feel and look. I measured the way the site instructed. I ordered a small and within a week it has stretched out to wear it slides. I wish I would have ordered an extra small.”
Our bands may seem tight at first, but the band will eventually adjust to your wrist. But if it's really uncomfortable to wear, you can return it for an exchange.
“I like the material and the band but it keeps coming off the watch. The pins do not appear to be long enough or thin enough to hold in the watch. Also in the below question of was delivery as expected, it would not allow me to put that it was very slow”
“Giving three stars, because I ordered a medium watch band and it was too big, they kindly replaced with a small and now it’s too small 😫 not their fault, but the band doesn’t comfortably fit my wrist. BUT the company itself and their customer service team was great with helping me replace my watch. The sizing is just a bit 🥴”
Our bands may seem tight at first, but the band will eventually adjust to your wrist. But if it's really uncomfortable to wear, you can return it for an exchange.
“I liked it, I liked the idea, however the sizing is weird. I got a small for me, based on the sizing instructions and it was so tight. I also got an extra small for one son and it’s going to the youngest because it is so small. I’m concerned that the medium will be too big and they aren’t easy to exchange. :-( I’m very sad that they didn’t work out.”
Our bands may seem tight at first, but the band will eventually adjust to your wrist. But if it's really uncomfortable to wear, you can return it for an exchange.
“Ordered a large and it fit initially but got loose after about a week. Great customer service on a return to get Medium. That fit really good until about 3 weeks of use now it’s loose. I feel like a Small will be to tight.”
“It took two exchanges to get the correct size but once I did it’s a nice product. The size measurement printout measured me right on the line between xs and small, since it recommended to size down in that case I did but in the end I ended up needing a medium.(I followed directions on it using a card to be sure it printed proper size and everything)”
