Solihull Lighting Reviews

Name: Solihull Lighting
Address: 181 Haslucks Green Rd, Shirley, Solihull, West Midlands, Solihull
Rating: 4.26

4.3 Rating 999 Reviews

80 %

of reviewers recommend Solihull Lighting

Company Reviews

Questions

Metrics

4.3

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0121 733 23 23

Email:

info@solihulllighting.co.uk

Location:

181 Haslucks Green Rd, Shirley, Solihull, West Midlands
Solihull
B90 2LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Classy lighting at unbelievable prices. Excellent swift delivery.”

Helpful Report

Posted 4 years ago

“I can see from other reviews that it seems to be normal for these guys to ignore emails. I was assured that i would receive my lights coming from Valencia within 2 to 3 weeks even while Covid 19. Suddenly everything gone quiet, no lights, no explanation, not even an email reply to 3 i have sent. Dealt with these guys for many years, but must say the service i have received this time will make me seriously consider going elsewhere for my next development.”

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Posted 4 years ago

“Beautiful lights prompt delivery can’t ask for more”

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Posted 4 years ago

“Easy ordering process, quality product at very competitive price delivered on time. Need say no more 👍😄”

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Posted 4 years ago

“Always very friendly & helpful staff in shop, & lockdown online ordering was just as efficient! My lights look amazing!”

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Posted 4 years ago

“Stunning light shade, it took a while to get here (understandable under current conditions) but the communication all the way through was great. The price was the cheapest I found and the delivery cost wasn’t astronomical. A fab addition to my living room and I will definitely be purchasing from Solihull Lighting again! Thank you!”

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Posted 4 years ago

“Beautiful lights”

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Posted 4 years ago

“Great product, packed very well and arrived earlier than expected. Compliments my light fitting perfectly!”

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Posted 4 years ago

“Fantastic purchase great packaging easy to install!”

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Posted 4 years ago

“Lights arrived in a timely manner in a very difficult lockdown time”

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Posted 4 years ago

“Appalling, ordered, waited, nothing, emailed, nothing, called: Ansaphone, told to email, emailed again, nothing...then I get asked to rate you..what! How can I give you even one star if you haven’t delivered or communicated, u til of course you want a rating...sorry, avoid at all costs, taken my money then do nothing, including respond to emails. Covid 19 is no excuse either, if you can’t deliver on service, don’t take customers money...shop around and avoid this lot.”

Helpful Report

Posted 4 years ago

“They have the worst returns policy I have ever encountered. I had to fill out a lengthy PDF form with all their various codes of their one product. If I didn't have a paid Office/Word subscription, I couldn't have filled the PDF form. They then tell you that once you've emailed this, you will be contacted to let you know if they will allow you to return it. They did allow me but took so long it's over the two weeks they give you to return it. They also demand it's sent by recorded which will cost me too much to do to make it worth sending back. So I will have to try to alter the item to make it fit for purpose.”

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Posted 4 years ago

“Easy to place order and rapid delivery. Pendant light looks perfect in room and has a pretty lighting effect.”

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Posted 4 years ago

“Brilliant and quick service and delivery. Product exceeded my expectAtions. Would definitely recommend and hope to use you again.”

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Posted 4 years ago

“I received my order very quickly, the lights were packed very well to avoid damage and the lights are gorgeous definitely recommend”

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Posted 4 years ago

“This lantern is a quality product, strong, attractive,easy to use, arrived quickly,all packaging recyclable,thankyou,would recommend.”

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Posted 4 years ago

“Ordered online, excellent quality product, fast delivery, will definitely use again in the future and would sincerely recommend to my friends and family, or the viewer reading this review. Thanks again Solihull Lighting keep up the good work!!”

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Posted 4 years ago

“Excellent choice and excellent customer service”

Helpful Report

Posted 5 years ago

“Great product and price. Only issue was that on line delivery was 7 - 10 days but when I chased delivery date I was told up to 3 weeks as they were coming from Italy. As we had a tight deadline for the lighting it would have been helpful to know that before we ordered. Would use again if not required urgently.”

Helpful Report

Posted 5 years ago

“Quick delivery and the best price online for what I wanted. Very pleased.”

Helpful Report

Posted 5 years ago

Solihull Lighting is rated 4.3 based on 999 reviews