Speed Graphic Reviews

Name: Speed Graphic
Address: Unit 9A Oakhanger Farm Business Park Oakhanger, Bordon
Rating: 4.88

4.9 Rating 2,987 Reviews

97 %

of reviewers recommend Speed Graphic

4.9

Based on 2,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01420 560066

Email:

enquiries@speedgraphic.co.uk

Location:

Unit 9A Oakhanger Farm Business Park Oakhanger
Bordon
GU35 9JA

Write Your review

Tell us how Speed Graphic made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Speed Graphic 5 star review on 28th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speed graphic supplied my filter hive within a week, and I was very pleased with the hive and the quality of service. I will definately use them again as there prices are on a par to other online providers”

Helpful Report

Posted 9 years ago

“excellent service, quick and precise, delivered as promised”

Helpful Report

Posted 9 years ago

“I have been using SpeedGraphic for more than 10 years and have never had any cause for complaint. Always has provided lightning fast service”

Helpful Report

Posted 9 years ago

“excellent service will use again.”

Helpful Report

Posted 9 years ago

“Unfortunately the item I ordered was the wrong size (my faul, not theirs). After sending the item back, I was refunded in full straight away. I'd definitely shop at Speed Graphic again.”

Helpful Report

Posted 9 years ago

“Excellent web site enabled me to source and order the items I required. Price were highly competitive and delivery was quick”

Helpful Report

Posted 9 years ago

“Excellent service, first class, would use again anytime.”

Helpful Report

Posted 9 years ago

“Great products and super fast shipping!”

Helpful Report

Posted 9 years ago

“Thank you for the opportunity to provide a review and feedback. I was pleasantly surprised to find a supply company happy and willing to offer their services to New Zealand. Even more so when I asked if I could pay by direct credit transfer from a UK bank account. I am an ex-pat, who travels a lot (although infrequently to the UK anymore) and would prefer to purchase from within the UK where I know I can access my bank account there to pay for items without paying ridiculous exchange rates or mark-up percentages to importers in the country where I currently am. Although assured I could purchase by direct credit, no details were forthcoming. I purchased some items via credit card as I required the items quickly - attracting exchange rate fees etc. Having shown willingness to purchase from SG, I then asked again for the credit transfer details to which I was informed 'Speed Graphic' had passed my request along to their accounts folks to consider. Despite a follow-up email to inquire if this had been decided on yet (credit transfer from my UK bank account to SG) I have heard nothing back. As I understand, there is no reason or risk in not accepting a direct credit simply because if there is no money in my account, I can't order anything until paid! As I am replacing my existing DSLR filters with the Lee brand of filters for the sole purpose that I can expand the Lee filters at a later date to include a wide angle zoom lens (Nikon 14-24 or Sigma 12-24 - still to purchase) using the same brand, this represents a reasonable purchase for SG; some GBP700-1500. Choosing Lee Filters for their quality (and that they are hand-made in the UK) is a factor in purchase. Paying an additional 20-30% simply for someone else to bring them into the country where I am (NZ at this point) is prohibitive. My review therefore would simply be much better than that I have given if, as promised, I could make my purchase easily in the way I would prefer. There is nothing 'wrong' with the service I received - CC payment, shipping, delivery (in a very safe and protected manner I should add) - and in fact was prompt and efficient. However, my rating is lower because I understood I could make a purchase AND I could make this purchase in a way that best meets the service I require. Great! Except, the service hasn't matched promised expectations so unfortunately the "Normal" is reflective of any company I can purchase from online and is no incentive for me to show continued 'shop' or brand loyalty to SG. I'm not being vindictive (eg poor or very poor rating) nor am I promising million dollar accounts; it is all purchases for personal use and replacement of items through wear and tear. But, had I been told simply I couldn't use credit transfer I would either have purchased via Paypal or through another supplier. The ball is now in Speed Graphic's court. If you want my purchase great, please let me know; if not...that's fine too...loyalty is a two-way street.”

Helpful Report

Posted 9 years ago

Dear Mr Norman Sorry that you got the wrong impression. We are happy to receive payment by credit transfer, but owing to relatively high bank charges, we ask that customers pay these if they choose this method. It may therefore be more cost-effective to use a debit card if you have one for your UK account. There was also a temporary problem on the day you placed your order as the person who has online access to our account was away for a couple of days. We thank you for your business, and I assure you that we have no intention of making it difficult for you to order from us!

Posted 9 years ago

“Good quality stuff, genuine offers, not inflated prices knocked down. Fast, efficient and stockists of hard to find stuff.”

Helpful Report

Posted 9 years ago

“Efficient quick delivery at a fair price”

Helpful Report

Posted 9 years ago

“As always, top quality merchandise matched with excellent delivery timescales.”

Helpful Report

Posted 9 years ago

“thank you you did good”

Helpful Report

Posted 9 years ago

“simple, speedy, on time, and fun to watch your delivery on-line, as it makes its way to you with a real time map.”

Helpful Report

Posted 9 years ago

“Really fast . all perfect.”

Helpful Report

Posted 9 years ago

“Order made just before the next day delivery cutoff time & arrived by the morning post next day. Always found the same reliable service by Speed Graphic. Francis Kernow.”

Helpful Report

Posted 9 years ago

“I recently bought a Think tank Airport Takeoff, rolling bag. Your delivery was quick, the web site works well and is easy to navigate, your price was competitive. No doubt i will buy again from you.”

Helpful Report

Posted 9 years ago

“Very pleased with purchase of ThinkTank CityWalker 20 from SpeedGraphic. I purchased the bag after reading many reviews on the internet (I found the ThinkTank YouTube videos particularly useful) in deciding which one to purchase ahead of my recent trip to India. I wanted to take out my Canon 5D Mk iii with 16-35 f2.8 Mk ii, 24-70 f2.8 Mk ii and 70-200 f2.8 Mk ii. These all fitted into the bag very well, together with 580 Ex Mk ii and circular polarisers. My iPad mini fitted into the padded pocket and the expanding pockets accommodated two water bottles. Interior pockets provided ample storage for spare batteries and the internal zippered pocket provided a secure locating for passport, etc. This made the bag quite heavy (inevitable with this amount of equipment) but the padded section attached to the strap made it comfortable to carry even in the heat (38 degrees Celsius). The bag - minus the water bottles! - fitted into my cabin baggage making it easy to transport around the airport while awaiting flights. The bag is also smart! I had thought of taking my Billingham 307 but that is heavier and has a lot of straps. The ThinkTank YouTube video also gives an example kit for fitting into a CityWalker 10 (5D with 24 TSE, 50 and 100 L Macro and I am seriously considering purchasing this smaller bag for when I want to travel lighter.”

Helpful Report

Posted 9 years ago

“Excellent service when telephoned. Great item very quickly delivered. Well packaged too. Recommended.”

Helpful Report

Posted 9 years ago

“Always a pleasure to order material from Speed Graphic who I know will give me good helpful advice - in this case I bought a Black Rapid camera strap and an attachment that made it very easy to take off the strap and use my tripod”

Helpful Report

Posted 9 years ago

Speed Graphic is rated 4.9 based on 2,987 reviews