Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,363 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 1 star review on 5th February 2025

John

Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

Hilary Price

Sports Direct 4 star review on 26th November 2024

Maron Kelly

530

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For the comments I got , nothing much to say Quality is good And fast delivery”

Helpful Report

Posted 3 years ago

“Excellent products and price, service from start to finish was fantastic, will certainly be shopping with Sports Direct again.”

Helpful Report

Posted 3 years ago

“No problem with product but didn’t fit. Had to pay postage again to return so took to store instead to return . Only refunded cost of product (store voucher not the money) so lost the money for postage I had originally paid for. Not happy!!”

Helpful Report

Posted 3 years ago

“Such quick delivery it was next day!!”

Helpful Report

Posted 3 years ago

“Website easy to use. Goods arrived quickly. Excellent service. Will buy again”

Helpful Report

Posted 3 years ago

“Fast shipping”

Helpful Report

Posted 3 years ago

“I got what I ordered. Thank you”

Helpful Report

Posted 3 years ago

“Very good but had 2 send item bk so will I get my money bk soon thank u”

Helpful Report

Posted 3 years ago

“Wrong size and not comfortable . Also had to pay for postage”

Helpful Report

Posted 3 years ago

“Excellent service and arrived on time”

Helpful Report

Posted 3 years ago

“Easy to order. Good price point. Very quick delivery.”

Helpful Report

Posted 3 years ago

“I'm still waiting on my 2nd pair of Nike cortez trainers I have recieved 1 pair and not the other minor impressed u havnt even let me know what's going on”

Helpful Report

Posted 3 years ago

“Did not receive my order they said it was lost in the system when I asked for a replacement they said they where out of stock and did not offer a alternative, they are going to refund my money. But I felt they could have sent me a voucher for my trouble.”

Helpful Report

Posted 3 years ago

“Fast delivery, shoes good quality”

Helpful Report

Posted 3 years ago

“Great value and choice. Prompt delivery. A couple of issues though with the click and collect system. Given the charge is exactly the same as home delivery it does seem to be a lost opportunity to attract shoppers into stores. Also if an item is not available for c&c the website gives no indication as to which it is so you have to remove items individually in turn in a process of elimination. Very odd.”

Helpful Report

Posted 3 years ago

“Hi guys. Delivery cost £5 I takes you 5 days to do so. Another thing is return have to pay £5 to return product😳😳😳 most of companies send pre payed label to return. So disappointed”

Helpful Report

Posted 3 years ago

“Sent the wrong size, and I have to pay postage to return because if your error? Cowboys. Never again.”

Helpful Report

Posted 3 years ago

“Was impressed with how quick delivery was but not so impressed that the delivery driver left my parcels on the doorstep where anyone could have taken them!! Thank you for the free gifts that were sent wasn't expecting that nice little touch. Easy to order online thanks”

Helpful Report

Posted 3 years ago

“Purchase was not delivered. Contact details obtained by scammers who sent sms asking for extra payment.”

Helpful Report

Posted 3 years ago

“Hello, I did not receive the package despite the delivery man "LA POSTE COLISSIMO" told me by email that he had delivered it to my address: 21 rue Saint-Michel 62000 ARRAS. The delivery service declares to have deposited the package in my mailbox on May 15, 2021. But nothing was present in my mailbox. I have opened a complaint file with the Post Office, I ask you to do the same with your delivery service. Thank you in advance. Wilfried Caubet”

Helpful Report

Posted 3 years ago

Sports Direct is rated 3.7 based on 746,363 reviews