Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,148 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, especially these days!”

Helpful Report

Posted 3 years ago

“Good price on replacement Hunter Rubber tops for PGP heads. Disappointed that they did not carry the tops for the Hunter PGJ heads which I had a difficult time finding at a higher price. Would liked to have purchased both from one source instead go paying for shipping twice”

Helpful Report

Posted 3 years ago

“Received my irritrol controller quickly. But I was sent an outdoor model but requested an indoor mode.”

Helpful Report

Posted 3 years ago

“Product arrived on time. Good product. Packaging was subpar not protecting the product very well in a baggy. Shipping was ridiculously expensive for two small lighweight plastic products.”

Helpful Report

Posted 3 years ago

“Happy with the service!”

Helpful Report

Posted 3 years ago

“Products were easy to find, reasonably priced, and very clear explanations. The only complaint I have is with their choice of shippers. Sprinkler Supply uses FedEx. For us this shipper is very unreliable. They consistently change delivery dates for no reason. I would like to see a choice for shipping even if it may cost more on the buyers end, give the customer a choice. This is the only reason you didn’t get 5 stars.”

Helpful Report

Posted 3 years ago

“Had the valve I needed, but more updates on the status of my offer would have been good.”

Helpful Report

Posted 3 years ago

“Price is good, but last order is delayed with no scheduled delivery date”

Helpful Report

Posted 3 years ago

“Awesome web site you have to order parts, but have trouble track them, I got part of my shipment but still missing gages. If you can tell me how I can see where my order stands it would hlep me out very much, Tank you;”

Helpful Report

Posted 3 years ago

“Exact replacement. Back order delay but once shipped, got here quickly.”

Helpful Report

Posted 3 years ago

“Good website, products. Reasonable prices and availability. Prompt delivery.”

Helpful Report

Posted 3 years ago

“the parts came in but it took a few day's longer than i think it should. also the shipping cost was very high. the price was $11.99 and the parts was about $13.00.”

Helpful Report

Posted 3 years ago

“The transformer plug arrived and although it was used as a replacement, it did not work since the entire panel needed to be replaced.”

Helpful Report

Posted 3 years ago

“Easy to order online. Delivery on timing promised. Didn't include the adjustment tool for the sprinkler I purchased, though I'm not sure if that was their oversight or my missing needing to order it separately.”

Helpful Report

Posted 3 years ago

“Purchased one piece swivel elbow fitting for $5.99. For an item that weighs only a few oz., I paid $11.99 for Ground shipping. I am very disappointed about your shipping charges. However, follow-up was great after sale. Speedy order processing and updates with tracking number.”

Helpful Report

Posted 3 years ago

“Only place I have found on line that has all of the Hunter sprinkler models at a fair price”

Helpful Report

Posted 3 years ago

“Dennis, Just received a couple days ago only 2 - I20- 12" heads of the 6 heads I ordered . Have not seen the other 4 heads or the other stuff that was part of the original order. The rest of this review is subject to receiving all of my original two part order”

Helpful Report

Posted 3 years ago

“I knew what I wanted They sent me what I asked for The products received looked just like the picture on the website Easy Peasy”

Helpful Report

Posted 3 years ago

“They were very proactive in letting me know there was a short delay in getting my order shipped out. The delay was only a day or so but I appreciate the dedication to customer service.”

Helpful Report

Posted 3 years ago

“Thank you for my order. I am happy. I was able to replace transformer and my system work. Thank you!!!”

Helpful Report

Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,148 reviews