Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,316 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy website to use. Especially like the credit card processing section. It works great. The only hiccup was that I received three packages for one order, all shipped within a few days of each other. A waste of boxes and packaging. Would have preferred one shipment and one box.”

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Posted 7 years ago

Thanks for your review! We get this one a lot...with so many parts available on our website, we have several warehouses that we ship orders from. We ship everything from the same location when possible, but shipping from multiple locations allows us to fulfill orders more quickly without having to backorder so many items or hold up shipment while we transfer items to one location. ~ Denny - Customer Service Manager.

Posted 7 years ago

“Got the product i needed at a reasonable price. However, adding the shipping cost more than negated the otherwise positive benefit. Probably wouldn't go this route again given the same set of circumstances.”

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Posted 7 years ago

“I could find the parts to mend my drip system. So I do not need to get a professional out to mend it for me.”

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Posted 7 years ago

“Great service. Shipping was a little slow and I wish there was an option to pay more to have it shipped faster. Otherwise, great shopping experience. With better shipping options I would give a 5 star.”

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Posted 7 years ago

“First rain and worked fine”

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Posted 7 years ago

“The quick response to my order is well received and satisfied an urgent need.”

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Posted 7 years ago

“For using this company for the first time my order was on time when they dead it would be there it was so thanks a lot Robert”

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Posted 7 years ago

“Once order was complete shipping, it was shipped immediately, arrived as scheduled and all items ordered were shipped. Denny in Customer Service was very helpful, available when needed. Emails were answered promptly. Product prices were very competitive.”

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Posted 7 years ago

“The staff was very helpful.”

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Posted 7 years ago

“Carry the netaphim line of products, selection and availability”

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Posted 7 years ago

“had to return order, I ordered wrong head , my fault. waiting on return & re-order right product.”

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Posted 7 years ago

“Prompt shipping”

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Posted 7 years ago

“Online chat support was extremely responsive and helpful. Order shipped quickly and arrived in tact. Only complaint was there was no padding inside the box and the items all shipped loose, the sprinklers weren't damaged just a bit scuffed up. Also, there was no manual included but was easily found online. Overall I am satisfied and would buy from SSS again.”

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Posted 7 years ago

“Fast shipping”

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Posted 7 years ago

“Shipped on time. parts are in excellent shape, brand new. E-mail notification was on time so I can plan the repair. Will buy from Sprinkler Supply again if needed.”

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Posted 7 years ago

“More choices”

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Posted 7 years ago

“Good service, has everything I need.”

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Posted 7 years ago

“The right products, good pricing, reasonable shipping costs and good delivery time.”

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Posted 7 years ago

“love the internet access. price are the best i've ever seen for sprinkler (lawn) parts. shipping was reasonable and fast enough with options to increase. the online navigation could be little more user friendly, took soon circling it seemed to find what I needed, one item found another that i would use with it i couldn't find. maybe you don't stock it. this is the only reason i would not give a perfect score. thank you. consumer.....”

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Posted 7 years ago

“Good products great service.”

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Posted 7 years ago

Sprinkler Supply Store is rated 4.7 based on 5,316 reviews