Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought two new flow control valves intended to use as parts to replace internal diaphragms in order not to cutting pipe to replace the whole valves. the old valves do not have model number on valve body, I went by looking similar valve from listed pictures. It turned out the internal diaphragm size changed in new valves. I can not used them for the old valves. Do you still have the old model used diaphragm for sale? I need 2 of them. I am attaching two pictures to describe the kind diaphragms size difference . I will keep the two I bought for future use. Thanks My phone # 862 206 9575 Barry Niu”

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Posted 4 years ago

“They had the parts I needed, especially reducing Ts. Prices were very good and quick shipping.”

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Posted 4 years ago

“Order processed quickly, good communication, and received ahead of schedule. Sprinkler Supply Store will be my “go to” for Hunter system supplies going forward. Thanks!”

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Posted 4 years ago

“I tried to cancel my order minutes after i places it and they completely ignored my request and shipped it anyway”

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Posted 4 years ago

Hi Leslie, thanks for your review. I did a search when you initially contacted us about this and again this afternoon, and we were unable to locate any communication from you asking to cancel the order. Regardless, I just credited you back in full for the order and apologize for any confusion.

Posted 4 years ago

“very fast service, great communication”

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Posted 4 years ago

“Product ordered arrived on time and packaged well. Price was good but I found the shipping charges high. To your question who made the delivery I do not recall.”

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Posted 4 years ago

“My order arrived today. Everything was in order. Danny and the customer service staff was very helpful throughout the ordering and shipping process especially given the challenges with Covid. Thank you.”

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Posted 4 years ago

“Great customer support. They answered all my emails promptly and kept me updated on my order status.”

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Posted 4 years ago

“Good price. Fast Service. Product availability great.”

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Posted 4 years ago

“Huge selection and reasonable prices. Fast delivery and good communication”

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Posted 4 years ago

“Service was excellent. Product was exactly what I needed. Would buy from them again.”

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Posted 4 years ago

“sprinkler head extensions are amazing should have had these years ago”

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Posted 4 years ago

“Sprinkler looks and feel durable. I have not installed it yet but from the looks of things, very good.”

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Posted 4 years ago

“Everything that was ordered arrived in a timely manner”

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Posted 4 years ago

“Great prices ... great products... great customer service!”

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Posted 4 years ago

“Wow, so glad I found your site to help service my 16 station irrigation system, not easy to find all of the parts anymore but you had them all! Received all of the merchandise in a timely manner and will recommend you to my landscaping contractors...”

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Posted 4 years ago

“Great customer service and prompt shipment. Best prices on the net.”

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Posted 4 years ago

“I found the communication to be above and beyond. It took almost a week for my product to arrive (which seems like a long time in this world of instant gratification but is really reasonable) and I was kept informed every step of the way. I always knew where my package was. It is very important as I live in a city neighborhood and packages go missing frequently so I have to make sure I am home when they arrive or very soon after. Thank you Sprinkler Supply for the outstanding job!”

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Posted 4 years ago

“Large selection, compatible pricing, and quick shipping.”

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Posted 4 years ago

“Nice job. Delivery was quick and the order was on target.”

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Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,111 reviews