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Sprouts Farmers Market Reviews

2.2 Rating 222 Reviews
24 %
of reviewers recommend Sprouts Farmers Market
2.2
Based on 222 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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Sprouts Farmers Market 1 star review on 8th October 2024
Anonymous
Sprouts Farmers Market 2 star review on 15th March 2024
Anonymous
Sprouts Farmers Market 1 star review on 4th February 2024
Anonymous
Sprouts Farmers Market 2 star review on 14th January 2023
Anonymous
Sprouts Farmers Market 1 star review on 11th November 2022
Anonymous
Sprouts Farmers Market 1 star review on 22nd September 2022
Debra Murray
Sprouts Farmers Market 1 star review on 15th September 2022
Concerned Loyal 18 Year Patron
6
Anonymous
Anonymous  // 01/01/2019
Terrible customer service at Sprouts which never does not get high ratings. They average below the norm in customer reviews and for a good reason. I’ve shopped only at burbank Sprouts but one of the employees fibbed about me saying I said something rude when I never talk to anyone when I shop. I am very quiet and shy so I was surprised when I got an email saying I’d said something rude to either a customer or employee at the burbank store. The store did not offer any further details. I hope the management closes the burbank store. It loses money and is not their busiest location.
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Posted 11 months ago
Sunday I returned a bottle of Spicy Orange Sauce that was purchased the previous Tuesday but we discovered it had expired two months ago. The manager repeatedly apologized and refunded my money and pulled the other six bottles off the shelf that all had the same expiration date of two months ago. Sounds great right? But then my wife goes there two days later and finds all the expired bottles back on the shelf. THEY KNOWINGLY PUT EXPIRED PRODUCTS BACK ON THE SHELF TO SELL! They advertise themselves as “committed to socially responsible, lawful, and ethical business practices.” That’s funny.
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Posted 11 months ago
STORE# 101 W. 7TH AVENUE IS HORRIBLE THE STORE MANAGER ARE RUDE ...(Steve)THEY GET IN HUDDLES & GOSSIP ABOUT THE NEXT EMPLOYEES , DON'T APPRECIATE NOTHIN YOU DO LONG AS THE WORK GETTING DONE!! WHEN GETTING CALLED IN THE OFFICE ALONG WITH HIS PARTNER COLLETTE ECT. HE THROW UP LIES ON YOU JUST BECAUSE YOU'RE ALREADY GETTING WRITTEN UP SO YOU COULD QUIT OR GO HOME...NEVER UNDERSTANDABLE ABOUT ANYTHING,FIRING WORKERS LEFT AND RIGHT FOR NO APPARENT REASON AT ALL JUST BECAUSE ! HE MENTIONED IT TO SOMEONE THAT HIS NEW YEARS RESOLUTION WAS TO GET RID OF PEOPLE IN THE STORE!! ..how nice is that HE OR ANYONE OF THEM DON'T THINK THEY CAN GET-BE IN TROUBLE AS WELL ...
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Posted 11 months ago
Made the mistake of ordering Christmas dinner, thru the Deli! All they did was pull products from their shelves, put it in a big box and call it dinner! I could have that! What a joke, NEVER AGAIN!
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Posted 11 months ago
Bought some red grapes today at Governor location. Majority soft and mushy. Bought some 4 days ago, they were great. The batch currently being sold should be thrown out. My trust in Sprouts has been compromised.
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Posted 11 months ago
Northern Colorado Loveland & Fort Collins SPROUTS markets just go out of business already SHUT DOWN please do us all a favor. Horrible hiring process of disregard, feedback and disrespect to the ones applying for the need to work & earn a living, my daughter was hired for a min. & treated so rotten, I call it neglect & abuse, bad business practices, Sprouts markets are definitely making it up there with the snakes in our communities along the foothills of N. Colorado, a part of the legal abuse we suffer here around these parts of the woods. I myself a single mom, many years resident had applied for too many years to work at the grocery stores. Sprouts markets have not changed, I am sad & upset to report, I am put through the merry go round for the last time of disrespect, to tolerate this circle of discouraging events of let-downs and the way the hiring management in each department handle things is outrageous, intolerable disregard to each & every one of us seeking employment, their rotten ways of communication is heartbreaking & certainly not positive or encouraging. My friends & family have made an easy decision recently to never shop Sprouts market again or have the hopes of employment along the front range of Northern Colorado ever again. Get down off your throne Sprouts markets, inconsiderate attitudes will lead you blind to personal illnesses & its not a good idea to teach others. You have let me & many others down, that is bad business practice for the communities of people like you & I, think about it for awhile.
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Posted 11 months ago
Never a cashier at Menchacha! Who is running this store or should I say, who ISN'T running this store. This Sprouts feels entitled to your business, they don't care about your needs. They never help you look when you ask them for an item. They point to the area where it is, and send you on your way. The only shining light is Asst. Store Manager, Chris C. He should be running this store.
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Posted 1 year ago
I've spent tens of thousands of dollars at sprouts, and never returned a single item until recently when I purchased 4 "red dragonfruits" that were actually white dragonfruits. They did not accept my return, spoke condescending to me in checkout, and then when I contacted customer service they ghosted me and then closed my case. Absolutely zero customer loyalty.
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Posted 1 year ago
So disappointed by the customer service I received at Sprouts. I’ve been shopping there for years and have never returned anything. I was sick and bought some cough medicine there and after taking a couple of doses I noticed that it was expired. I thought okay no big deal I’ll return it for store credit. Now I didn’t have the receipt because well I normally don’t hold onto grocery store receipts once I’ve unloaded and seen my groceries are satisfactory. Anyway, I didn’t think it would be an issue. I went in and tried to return it and they said they couldn’t do anything without a receipt not even an exchange which seems very unreasonable to me. They treated me as if I’d bought this product last year and was suddenly trying to get my $16 back. No one felt regret that they’re selling expired medicine. It was unreal and I was surprised how angry it has made me. I usually shop at Trader Joe’s and once I came back with rotten tomatoes a day after buying them. They were so kind, they didn’t want to see my receipt they just ran over and grabbed me some new tomatoes with a smile and that’s why everyone loves Trader Joe’s, best customer service ever! Sadly, my fiancé has even done the radio commercials for Sprouts. Also what company can’t just run your credit card through these days and see you bought something days ago, it seems everyone has this technology now….except Sprouts I guess.
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Posted 1 year ago
I shop Sprouts on Coors and Montano. The food & merchandise are nice. The employees are not customer oriented. The employees were too involved with each other and their personal conversations
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Posted 1 year ago
Frozen meals are gross. Orange juice 9.00 and tastes terrible. Never again. I will stick with Trader Joe's any day.
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Posted 1 year ago
Lemon Grove CA sprouts is 2 kool. Great employees, great service. Kevin Gauthier
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Posted 1 year ago
There is a new checker at Sprouts in Silverdale and although I adore all the Sprouts staff, Cooper is one of a kind. Funny, friendly and fantastic every time. No bad days for this guy. Thanks Cooper for always being kind!
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Posted 1 year ago
not happy with the bags. i live in florida. i liked the bags they had before.
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Posted 1 year ago
The service I receive at sprouts is like no other health food store. I have been exercising my whole life. I always shop for the best supplements, there’s a gentleman named nick who works there in the supplements, vitamin section. He’s a life saver. Always recommends the best supplements according to my goals. Always looks for the best sale and gets me the best deals. Nick is honestly a knowledgeable and caring person. Nick is the man to go see.
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Posted 1 year ago
Stupid bag policy
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Posted 1 year ago
They are very expensive, but we bite the bullet and buy as much organic items as possible; especially meats and produce. However, watch the cashier ringing up your groceries or check your receipt before leaving the store. My experience with the Miramar, Florida store is l have been charged regular price when items have a reduced/clearance tag.
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Posted 1 year ago
The best Sprouts Market ever is in Solana Beach, CA. I am customer over there for last 14 years, always very good. But for last 3-4 month it is absolutely outstanding!! The products, variety, cleanliness, customer service+++. The store manager Randy is always available to check on his customers, get their suggestions, concerns. love to shop there. thank you Milena
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Posted 1 year ago
I just wanna say thank you to the local Redding sprouts. How to create experience Super helpful staff made it seem like family experience Ohana style Big Mahalos to Leslie and her friend Can't wait to come again next time with my glasses though
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Posted 1 year ago
Do Not Use This Oakland Park Store Pick Up Service.. Decided to use Sprouts to provide food for a gathering after my moms funeral. I had hoped to reduce some stress and ordered everything on line to pick up and save time while running around making final arrangements. I arrived at the store for pickup and many items were missing. Had I known this when I picked up , I could've chosen something else. I stupidly tipped the associate that pulled my order. In the end, I had to run around last minute to find what I needed. Dropping the ball costs me further stress at a difficult time and was unacceptable. They lost me as a customer over this. I am highly dissatisfied with how the manager handled as well and intend on seeing how corporate responds. The final insult was charging my card incorrectly for twice the original purchase and the disconnect between the store and their instacart partner and complete disregard from the store manager to resolve the issue. Day 3 Well , still no response from anyone so I guess they will regret me blogging on every social media outlet nationally and doing what I do when I am not satisfied.
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Posted 1 year ago
Sprouts Farmers Market is rated 2.2 based on 222 reviews