StackSocial Reviews

Name: StackSocial
Rating: 3.24

3.2 Rating 153 Reviews

56 %

of reviewers recommend StackSocial

Company Reviews

Questions

Metrics

3.2

Based on 153 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a question about the ChronoWatch if was compatible with my son's phone. They were quick to get back to me with the information.”

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Posted 4 years ago

“I had forgotten to add a discount code to my order. Not only did I receive an immediate response, but was assured the discount would be added to my purchase. I was not only impressed by the quick response, but also to be assured my discount would be applied to my purchase. Terrific service.”

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Posted 4 years ago

“I messaged StackSocial and requested assistance with exchanging a product. All I had to do was send a message with the order/product I wanted to exchange and then everything else was taken care of. Made it super easy and convenient for me. Maggie was great! Excellent customer service! Im excited to purchase more products from StackSocial in the future.”

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Posted 4 years ago

“I am so appreciative of the great service I received from Anne. I had an issue with the delivery of a product I had ordered. We discovered that it had in fact been delivered to my correct office address so the issue was here on my end (possibly misplaced or stolen), but regardless, her follow up and concern was awesome. She could've have brushed it off because the delivery was made, but her concern and follow up continued. THANK YOU for caring and offering real service. Keep up the great work! So many companies could learn from the choice your company makes to care and offer true customer service. Kudos to Anne and Stack Commerce!”

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Posted 4 years ago

“Everything was taken care of to our satisfaction. Thank you.”

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Posted 4 years ago

“Great service. Delivery by Fed Ex isn’t the greatest.”

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Posted 4 years ago

“Lifetime VPN is not lifetime. I purchased a lifetime VPN service from stacksocial and on the description page it says that they will provide a code for the vpn service every 5 years. Now that my first 5 years is up, they are refusing to provide the code. Avoid them at all costs.”

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Posted 4 years ago

“The site features excellent deal on electronics, software and services. Always worth checking them out before purchasing software. Whenever I had to contact support they were very efficient.”

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Posted 4 years ago

“I had a problem with wrong registration email, i was not able to access to online course i bought recently. Response from support heroes was quick and issue was resolved promptly!! Much appreciated!! Great customer service! Lightning-fast response from Natasha Customer Support. Will buy again! Five stars out of five!”

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Posted 4 years ago

“Lightning-fast response from Maggie at StackSocial/StackSkills Customer Support, excellent customer service, great products and prices. Will buy again! Five stars out of five!”

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Posted 4 years ago

“Response was quick and issue was resolved promptly!! Much appreciated!! Great customer service!!”

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Posted 4 years ago

“I noticed the discount did not happen at my checkout so wrote to the company. Response was almost immediate, professional, efficient, and seemed (professionally) personal on both responses. I was impressed, so wrote back with just a "thanks" and wow! Got a "you are welcome" kind of response to that. Who would believe such customer service in this day and age. Just wonderful!”

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Posted 4 years ago

“Excellent customer support”

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Posted 4 years ago

“Excellent support in many cases. Thank you Natasha!”

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Posted 4 years ago

“I'm having a dreadful time trying to get a refund for a mis-advertised service from StackSocial. After intially agreeing with me about the missold service and offering a refund, I've heard nothing more from their customer service team - and instead have had to go to the hassle of raising a dispute with PayPal and my bank, which is very time-consuming (I will however be claiming compensation from StackSocial for this lost time). I would urge prospective buyers to steer clear of StackSocial and their associated companies (Tech Deals, Android Authority, etc.), as it's clear they are unwilling to support you when things go wrong.”

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Posted 4 years ago

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Posted 4 years ago

“Great. customer service very good prices...Would definitely recommend”

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Posted 4 years ago

“Great price and excellent customer service!! I would definitely use again!!”

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Posted 4 years ago

“Simply put, this is the best customer service I have ever dealt with. What more can I say?”

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Posted 4 years ago

“I was amazed by their support service... The agent who took my case had to endure my frustration and still came up with an awesome attitude and provided me with helpful instructions to fix my needs. I have shopped many times here, specially for lifetime subscriptions which are unbeatable in price (vpn, online storage, complete courses, even free stuff they eventually offer) and I am completely satisfied with the products themselves, but they do go the extra mile with their support heroes. Rest assured you will get great deals and great customer service here. Cheers.”

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Posted 4 years ago

StackSocial is rated 3.2 based on 153 reviews