StackSocial Reviews

Name: StackSocial
Rating: 3.18

3.2 Rating 157 Reviews

54 %

of reviewers recommend StackSocial

Company Reviews

Questions

Metrics

3.2

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Tap item appeared lost in transit. I emailed StackSocial via the web on the weekend. They responded immediately to my huge surprise. In a couple of days another item was delivered and they kept me updated all the time. Thank you so much! You’d promised to send another one and you did it. It works well so far. Thanks again!”

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Posted 4 years ago

“Never thought my item would take so long. I still don't have it. Therefore, I'm not very enthusiastic with the service. I will not be ordering anything else once I receive my order.”

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Posted 4 years ago

“The class content is useful and the topics are appealing, but it took weeks after my purchase to actually be able to access my class. I was starting to think I had been scammed. The support agents did eventually respond and were very nice, but did not seem to be able to address the issue in any sort of timely manner. A few days after I sent a message saying I was planning to dispute the charge with my credit card since I did not receive what I paid for, the classes were finally able to be accessed. In the past I have had no problem, so it could be an issue with staffing during the pandemic and I would give them a bit of leeway for that. However, at this point I would still hesitate to make another purchase personally, which is a bummer because I always enjoyed their class offerings in the past. So overall it was a highly stressful experience, but in the end now that I have the classes it was probably a good value for the money, just not a good enough value if you add in all my time sorting it out with them.”

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Posted 4 years ago

“Great content and credible courses endorsed by industry bodies. Customer service is excellent.”

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Posted 4 years ago

“There was a problem with my order and the fabulous support person straightened it out and resolved it to my satisfaction quickly, efficiently and with kindness and courtesy!”

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Posted 4 years ago

“My customer service query was resolved in about 12 hours so I am satisfied”

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Posted 4 years ago

“It was happy that I got a quick answer to my question, however, I would have liked a more specific answer to the details I submitted in my question.”

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Posted 4 years ago

“Very prompt reply to my problem and everything sorted without any fuss would recommend to anyone”

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Posted 4 years ago

“helpful customer service team that resolved my online access issue and then followed up to ensure i was able to start the courses. i appreciate their commitment.”

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Posted 4 years ago

“I bought KeepSolid VPN and it works perfectly well. I also needed support assistance due to login problems with my account and their response was fast and precise.”

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Posted 4 years ago

“Feel ripped off. Product was substandard at best. Will be posting on social media as well. This review has NOTHING to do with your employees. It does have to do - 100% - with a substandard product, which has all the earmarks of a SCAM. I want my money REFUNDED, not given a credit for another scam your site offers!”

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Posted 4 years ago

“DO NOT buy anything from this site - it is scam city! Bought the guitar course, felt like it was some dude in his basement, making it up as he went. A complete 100% joke. Feel ripped off. Product was substandard at best. Will be posting on social media as well. This review has NOTHING to do with your employees. It does have to do - 100% - with a substandard product, which has all the earmarks of a SCAM. I want my money REFUNDED, not given a credit for another scam your site offers!”

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Posted 4 years ago

“My first purchase work well so far and fast delivery to my email. Planning to purchase again same item. Keep it up👍”

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Posted 4 years ago

“Complete fraudsters. We worked with this company as a merchant selling our e-learning courses on their website, we sold over 10,000 courses with them for which Stacksocial received the full payments but when it came to paying us the merchant for providing the courses to their customers Stacksocial came up with an excuse and refused to pay us what was owed to us. This type of behaviour could put smaller businesses out of business, we are now taking legal action against this company, beware at all costs, this is the most unethical and fraudulent company I have ever come across.”

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Posted 4 years ago

“they are deceptive crooks with fake reviews. you can read glass door and see what their own employees are putting about the company how they're forced to write positive fake reviews. their ads are deceptive and offerings are bad, dont transact with them, we're filing a dispute with them and macrumors for being linked ot them.”

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Posted 4 years ago

“Bad experience with stacksocial and the products I bought there Thats now the 6. products (Polar Backup, ThunderDrive Cloud, degoo, Postable & MassLooking ) sold over stacksocial that shows by using to be a realy extremly bad product (but everybody with 4 up to 5 stars as review at stacksocial. That cannot be true. But there is no rate to read. Is that all only fake???). With the web-product MassLooking you get a privacy risk, because their website dont turns automaticly to https. But there you put your Instagram-account-settings... And the support is the same bad. I bought: "200+ Lightroom Presets & Photoshop Add-ons Bundle: Lifetime Access" At stacksocial there is a wrong URL to Redemption which doesnt work. I wrote them, but they dont care about. They didnt send a correct URL. I guess they dont read the emails from their customer.”

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Posted 5 years ago

“product purchased was well below the current market price. delivery was prompt and without complications. Swift and helpful customer service.”

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Posted 7 years ago

StackSocial is rated 3.2 based on 157 reviews