Starfire Direct Reviews

4.4 Rating 1,620 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Popular Questions:

Delivery

How does Starfire Direct deliver? How long does Starfire Direct take to deliver? Does Starfire Direct deliver on time? How is accuracy and good condition of items delivered by Starfire Direct?

Customer Service

How can I contact Starfire Direct? How quickly does Starfire Direct resolve customer queries?

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About Starfire Direct:

Starfire Direct is a premier online retailer of fire pits, patio furniture, heaters, grills and more!

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

How quickly does Starfire Direct resolve customer queries?

Helpful Report

(10 months ago)

Greater than 61% of reviewers feedback is Starfire Direct resolves customer queries within an hour.

Helpful Report

(10 months ago)

94.44%

Industry Average

“ Although I have not received my items yet I am pleased with the various levels of service. ”

- Cheryl

“ I have ordered several products from Starfire. When I had an issue with one product they called me as soon as they opened and had the whole issue resolved immediately. One of the best customer service experiences I’ve had and it makes me confident in coming back here for anything I need. Special thanks to Taelor for treating me like I lived in her neighborhood and helping so quickly. ”

- Jared

“ The second part focuses on the fire pit itself and the customer service. ”

- Brian Wallace

Starfire Direct Reviews

Customer Service - Good