Staysure Reviews

Name: Staysure
Rating: 4.39

4.4 Rating 1,078 Reviews

87 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Write Your review

Tell us how Staysure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple easy to follow and use application process online”

Helpful Report

Posted 6 months ago

“Very easy to set up online. Covers everything we need. Compatible rates.”

Helpful Report

Posted 6 months ago

“Excellent telephone service from Will who was clear and precise in his dictionary, friendly, professional and polite. A great change from taking to office personal who are usually from another continent and are difficult to understand.”

Helpful Report

Posted 6 months ago

“I added 100 days cover last year at cost of £31.00 to my policy. You can’t do that now unless you buy the most expensive policy and the pay an extra cost of £100 on top of the expensive policy. Rather a large increase. I cancelled and went with another insurer with 90 days cover and all the same benefits but £100 cheaper!”

Helpful Report

Posted 6 months ago

“Always helpful never had problem”

Helpful Report

Posted 6 months ago

“Information on policies easy to understand, cover clearly explained and prompt annual reminders. I have yet to make a claim so can’t speak to how that is handled otherwise would have rated it a five!”

Helpful Report

Posted 6 months ago

“I was recommended to Staysure from my mother who has used this company for many years, I used this company for travel insurance last year with no problems. I took out a policy this year again, but the agent was too much, he was noting down every medical issue that was no longer relevant and was more worried about losing his bonus, the call lasted over an hour and I nearly gave up because it became too complicated. I ended up with a policy that wouldn't cover my pre existing conditions because I am waiting for medical tests. I feel very upset and now have to cancel the policy and look for another company that will cover me.”

Helpful Report

Posted 6 months ago

“I have not recieved the policy documents and was asked to complete a survey before i have been given a chance to use the service that i had paid for.”

Helpful Report

Posted 6 months ago

“Very friendly & easy to talk too Excellent service”

Helpful Report

Posted 6 months ago

“Every simple and fine would have been 5 stars but after taking out the policy got an email with a new quote, so just hoping the policy I have printed off if ok”

Helpful Report

Posted 6 months ago

“Great price for holiday insurance very good customer service and quick response.”

Helpful Report

Posted 6 months ago

“Very helpful”

Helpful Report

Posted 6 months ago

“The lady I spoke to was extremely helpful and explained clearly the various choices for me. Very happy with my policy.”

Helpful Report

Posted 6 months ago

“Took quite a long time to get things sorted but got there in the end”

Helpful Report

Posted 6 months ago

“Excellent service.”

Helpful Report

Posted 6 months ago

“Easy to use web site and fair value for money.”

Helpful Report

Posted 6 months ago

“I rang to speak to a staff member but couldn’t understand a word she was saying so I did it online”

Helpful Report

Posted 6 months ago

“Great customer service when trying to book holiday insurance, and excellent price.”

Helpful Report

Posted 6 months ago

“Spoke to a man in which he was Very helpful throughout in sorting my travel insurance nice to be able to talk to someone.”

Helpful Report

Posted 6 months ago

“I’ve just booked online holiday insurance for June with Staysure. I always use them now, the website is so easy to negotiate and they always offer you options of cover at a really good price. I would strongly recommend.”

Helpful Report

Posted 6 months ago

Staysure is rated 4.4 based on 1,078 reviews