Staysure Reviews

Name: Staysure
Rating: 4.38

4.4 Rating 1,083 Reviews

86 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used staysure for a long time now and you always get good feedback on your holiday”

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Posted 8 months ago

“Customer service was excellent when seeking a new travel policy. Competively priced. Both staff I had discussions with were excellent.”

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Posted 8 months ago

“The quote was good but details incorrect when policy sent, after a long conversation on line I asked for a refund as the price had changed. I tried to book a different insurance but despite repeated attempts the site just would not enter my age correctly no matter how many times I tried and despite having my correct date of birth! I would have like to have used them but far too exhausting to keep checking they have the details finally correct. I will wait to see how long the refund takes now.”

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Posted 8 months ago

“The intro when phoning is too long, I nearly hung up. People don't need to hear so much information prior to speaking to someone. Only used them because company was recommended to me. Once I got through, friendly and efficient.”

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Posted 8 months ago

“This is my second time for using Staysure for holiday purposes. I found the agent very helpful and very clear on details of the policy.”

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Posted 8 months ago

“Good service, simple process and excellent cover.”

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Posted 8 months ago

“Wonderful service, helpful staff, cheapest price.”

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Posted 8 months ago

“Used you every year but still had to answer hundreds of questions. you don't have any details of me being a previous customer when I was asked to confirm being a former customer.”

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Posted 8 months ago

“Used the online section for an upcoming holiday. Easy to use and provided the cover I needed.”

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Posted 8 months ago

“Rang this morning to change my insurance cover. Excellent service by your customer team, very friendly and understanding. Explained that I wished to amend my policy & could not fault the level of service that was provided, very helpful & extremely thorough, thank you.”

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Posted 8 months ago

“Peace of mind that we are properly covered for our travels”

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Posted 8 months ago

“Excellent service. I Recommend Staysure very highly. I use them every time I go away on Holiday ⭐⭐⭐⭐⭐”

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Posted 8 months ago

“Very easy to find policy I needed at a competitive price”

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Posted 8 months ago

“Second time I have used Staysure for city breaks & the cover is amazing for the price. Easy website to use, all info is there, which is great on the go!”

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Posted 8 months ago

“All went well in rebooking.Validation Cdrtificate now arrived.”

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Posted 8 months ago

“Straight forward application”

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Posted 8 months ago

“Excellent value and fast”

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Posted 8 months ago

“Easy to use site and payment options were good”

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Posted 8 months ago

“Had to get quote by telephone. Questions were easy to understand and lady on phone was very helpful.”

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Posted 8 months ago

“The website is easy to use and the premium seems reasonable. I have not needed to make a claim, so cannot comment further.”

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Posted 8 months ago

Staysure is rated 4.4 based on 1,083 reviews