Staysure Reviews

Name: Staysure
Rating: 4.39

4.4 Rating 1,079 Reviews

87 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just back from a holiday with staysure insuring, now organising another holiday. Quick and easy to organise, good customer service. Can't fault it”

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Posted 7 months ago

“Quick and easy application would recommend to friends and family”

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Posted 7 months ago

“Very helpful customer service.”

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Posted 7 months ago

“Amy was very patient done everything she said she would. Rang me back 3 times to clarify. I was very impressed by her knowledge.”

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Posted 7 months ago

“Macy in Swansea was very patient explaining all aspects of cover and questioned me about medical issues. Came back with best quotes for single trip and annual cover, enabling me to make informed choice.”

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Posted 7 months ago

“Very helpful agents but some stupid questions”

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Posted 7 months ago

“Simple to use to request a quote. Once done very informative and easy to understand. Good rates. Can recommend.”

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Posted 7 months ago

“Simple to get quote from a very friendly person.”

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Posted 7 months ago

“Polite and efficient. Always helpful without rushing 👍”

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Posted 7 months ago

“Very good range of products at competitive prices. Really liked the monthly payments scheme too. However, I could not remove the Ski Holiday Cover which I will never use.”

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Posted 7 months ago

“Had to wait 20 mins before I was put through to an Advisor. After that could not fault anything, Friendly professional informative Assistant.”

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Posted 7 months ago

“Had to cancel a joint policy to a single policy. They did everything to help and were excellent. Have found them very versatile, and also offer policy that fit your budget.”

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Posted 7 months ago

“Good as long as you don’t need to make any changes to existing policy. On the phone almost an hour , speaking to several different departments before finally successful.”

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Posted 7 months ago

“Took insurance for 5 week trip to Australia and Singapore. When I checked policy it was for 7days only. They said they based it on my online quote. I wanted a real person to help to stop this sort of thing happening. Apparently I was told twice the one week dates. I obviously have not heard the recording, but seriously doubt that. I got a straightforward refund. But seriously who gets 1 week travel insurance for that far away. I already explained that other companies wouldn't insure us for more than 31 days and needed 38 days. Still lesson learned, just because the company is supposed to be a good one. Shop around, much cheaper elsewhere, and the dates are correct.”

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Posted 7 months ago

“Very helpful and efficient”

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Posted 7 months ago

“Easy to use online but of course the really important part is not the signing up but what happens if you need to claim...hopefully this won't be needed!!”

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Posted 7 months ago

“I thought the price was good, so my son set up all up for me. On trying to see documents a day later I was unable to access them, being " unauthorised ", so at some point today I will have to phone them.”

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Posted 7 months ago

“Excellent service and premium price ⭐️”

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Posted 7 months ago

“I was making a renewal, which proved easy to do. The operator checked over the previous points on the policy and gave clear feedback and instuctions.”

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Posted 7 months ago

“Excellent service, competitive rates”

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Posted 7 months ago

Staysure is rated 4.4 based on 1,079 reviews