Steven Brown Art Reviews

Name: Steven Brown Art
Rating: 2.70

2.7 Rating 136 Reviews

40 %

of reviewers recommend Steven Brown Art

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Metrics

2.7

Based on 136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Steven Brown Art 5 star review on 30th April 2022

Michelle Lovelock

Steven Brown Art 1 star review on 5th June 2021

Vickie Barrett

Steven Brown Art 1 star review on 22nd September 2020

Mrs Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wrote a review last week about my disappointment surrounding an order I had placed. This morning a received the canvas I had origionally ordered. I spoke with a customer service advisor at Stephen Brown art company. They assured me that my refund would be in my account tomorrow and that they would like me to keep the canvas free of charge as a gift. A very generous gesture to say the least. Which has restored my faith in their customer service. Thank you and a Merry Christmas and ahappy new year.”

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Posted 5 years ago

“My mother bought me two cushions, which were quite expensive at £25 each. They took two weeks to arrive and when they did I loved them. They were the butterfly design, which is lovely. However, within four months the fabric had bobbled. The fabric is very poor quality. I imagine they are made in China, which is why they took so long to arrive. How much do you think it cost to produce the fabric (which was rubbish)? How much would it cost to ship to the UK? If it cost £2 to produce (honestly cannot believe it costs more than that) then someone is making a great profit! I would definitely not buy another product from Steven Brown Art because the quality is dire.”

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Posted 5 years ago

“I received the unicorn canvas "she who is brave ", it is beautiful. The colours are so vibrant. I have the perfect place for it. Would highly recommend it.”

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Posted 5 years ago

“Slight hiccup with order but customer service 100% sorted it so quickly eith response, nothing seemed a problem to them to sort it at this busy time of year too”

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Posted 5 years ago

“I love his work. I have a large canvas of two giraffes which I really love. The only problem I have is should it be behind glass to stop it fadding. otherwise I've had no problems regarding delivery etc.”

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Posted 5 years ago

“Bought A1 Angus Mc Coo as I was born in Angus in Scotland.Absolutely love it.From ordering to delivery it only took a few days ever time I look at him I smile.My friend visited and fell in love with Angus Mc Coo so much so she is ordering one. Many thanks.”

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Posted 5 years ago

“my wife a big fan of his has bought at lease 8 prints from him,the last one was so big that it did not fit in our living which she donated to chas.so i decided to buy here a tea mug of the same print as a surprise for her birthday which cost me £4.99 for delivery.when i came home from work the package had been left at my neighbours,who passed it to my wife so when i came in the whole street new what i bought the wife as s brown art is written all over the package.so dont buy a surprise present if you are not in your address alone.”

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Posted 5 years ago

“Bright & funny, you cannot be miserable when looking at a Steven Brown design. So many items & designs to choose from. I’ve bought 8 prints and 8 cushions so far. Some for myself & some as gifts, everyone loves them.”

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Posted 5 years ago

“Ordered 6 A3 prints in September and still waiting to receive these. they took money and now after 5 emails I still have no reply. poor poor standard of service.”

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Posted 5 years ago

“I have a few canvas from him beautiful also chopping boards which I was reluctant to as one review but had mine for a long time people must remember chopping boards (any) do not use harsh chemicals when cleaning or the design will come off my are perfect”

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Posted 5 years ago

“I bought one of his pictures as I valued his work on it . Now you’ll see it on suitcases , place mats and various other places which has devalued his work so much . I say stupid and totally inconsiderate .”

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Posted 5 years ago

“Had a problem with postage on my order yesterday. Emailed my query and resolved quickly. Love the products ordered my 3rd and 4th canvas and I cant wait to get them. My daughter has got the bug and ordered 2 cushions for christmas presents.”

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Posted 5 years ago

“have bought 9 of Stevens art staff are great”

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Posted 5 years ago

“Ordered an A3 sized print as described however while whole page is A3 the actual print is smaller with an inch and a half white border all around. This was in no way what was expected as the website pictures do not show any white border, this made it extremely difficult indeed to find a quality frame to fit, I ended up having to trim the print to fit which is awful. Delivery also took forever which in no way matches their expensive delivery charges.”

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Posted 5 years ago

“Love love love stevens art . I recently visited the ayr shop All the way from perth Australia I brought home 6 a3 prints a couple smaller 1s ,chopping board, 8 coasters and tin of shortbread which is delicious. Wish i could have brought more home but was overweight in luggage 😪 cant wait for a oz store to open 😉”

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Posted 6 years ago

“Well to start the delivery took 3 weeks, I emailed and was told it was royal mail's fault and that they would be resent, I made the point that I wanted my delivery charges refunded which, was listened to and refunded to me. I specifically used the Facebook messenger service and had to deal with a very deflective woman who kept telling me that my delivery was being looked into and at one point said it wasn't their fault that I didn't have goods I paid for, and this was definitely a theme through our conversations. I sadly have the feeling that had I not made the point about delivery charges and having my items sent on a secured delivery service (as they should have been considering the value of the purchase), that if not brought up they would have been overlooked which is quite telling overall. The online tracker they use has 0 information, at least it did for me. The company has many split reviews and I can completely understand that, the service wasn't good, and having to state the obvious to someone who should know better is frustrating and makes the company look like every other company that doesn't want to accept responsibility for problems caused by them unless they absolutely have to. This wasn't a good experience at all and when I asked for a refund as the 2nd delivery had also turned up late, they ignored the request and put me in a position whereby I had to accept delivery. Overall not impressed And to top it off the "prints" are more like posters on thicker paper the definition I. The images isn't very high quality compared to the original asking price of the prints. Shame as some of the designs are the exact style I like Oh well live and learn”

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Posted 6 years ago

“Quality and fast safe postage”

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Posted 6 years ago

“Bought tree of life and Tree of aura. Delivered 3 days later and they are beautiful. Would not hesitate to order more products.”

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Posted 6 years ago

“Everything is great. I want them all. I ordered wrong size within 5 minutes they replied and cancelled the item. I am reordering again. Good service”

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Posted 6 years ago

“I have 3 in my house and everybody who visits loves them as much as I do .”

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Posted 6 years ago

Steven Brown Art is rated 2.7 based on 136 reviews