Stillwhite Reviews

Name: Stillwhite
Address: 11 York St, Sydney, New South Wales
Rating: 4.86

4.9 Rating 626 Reviews

96 %

of reviewers recommend Stillwhite

Company Reviews

Questions

Metrics

4.9

Based on 626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Location:

11 York St,
Sydney
New South Wales
2000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and effective, safe way to sell your wedding dress! The only thing I will say, I had to pay to boost my post. But once I did, the results were great!”

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Posted 2 years ago

“I loved the reception and the communication. It made my shopping so easy.”

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Posted 2 years ago

“Stillwhite made it possible for me to buy the dress that I would’ve been left thinking about at the bridal shop…. You know that very last one that the consultant knows will make your body look great but is over your budget.”

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Posted 2 years ago

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Posted 2 years ago

“Really simple site, which is all you want. Focus is on photos and messaging ease. Perfect. Like the safety with Paypal”

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Posted 2 years ago

“Love this website and it is fun to use and. See all the dresses🧖🏼‍♀️👗👗👗”

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Posted 2 years ago

“Very easy process from start to finish. Easy to reply to messages and Stillwhite take care of all the rest. Excellent service and I would recommend to my friends and all other people I know. Wedding dresses for every shape and size on this site and if I was getting married again I would definitely buy my dress on here. Great service”

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Posted 2 years ago

“I've been browsing stillwhite since before I got engaged so I was pretty familiar with the setup when I was ready to find my dream dress. What an easy, stress free process. Let me tell you, I was doing a charity drive and my car was full of donations and I found myself in the area where the lady that posted the dress I'd been watching was. I decided to try it on and before I knew it, there was my gorgeous Justin Alexander gown, balanced precariously on top of a bunch of charity donations in my car, with me happily driving home to drop it off before doing the next set of collections. So simple, and no drama. I'm so grateful I found stillwhite”

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Posted 2 years ago

“Would highly recommend Stillwhite to sell a wedding dress and highly recommend to save a load buying one....my dress was new...a change of mind...which happens. Be realistic with your price.”

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Posted 2 years ago

“I bought a used dress for fairly good price. No rips, stains, and damage on the dress. What it doesn’t say is - it has an awfully pungent BO on it. I kid you not, as soon as I opened the packaging, pungent BO permeates my room. I contacted support for advice and was told “ The listing states the dress is in used condition and has not been dry cleaned, and the price reflects this.” Wow. So no I have to internet that no dry clean = extremely pungent odour? This dress is a very casual wedding dress, and can easily be washed in washing machine (which I did). And the smell still remains. Never had I bought used clothing with such strong body odour in the last decade. Honestly my biggest complaint is the support staff is saying “sorry your fault”. Implying it’s actually acceptable to sell unhygienic product on their site. Buy from stillwhite if you’d like but make note of this. Do ask if there’s BO!”

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Posted 2 years ago

“With a minimal fee I placed photos and descriptions of the dress. I received frequent updates and suggestions as to the number of views and strategies to make my dress more marketable.”

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Posted 2 years ago

“I sold my dress on StillWhite, and I had a TERRIBLE experience. After the buyer received the dress, accepted it on StillWhite but then a week later, she opened a PayPal dispute claiming that it's not authentic. I provided a proof of purchase, an original receipt from Northstrom, but PayPal still sided with the buyer. They made me accept the return, so I lost $30 Stillwhite Listing Fee and $45 shipping fee. Very demoralizing experience and not worth it.”

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Posted 2 years ago

“A very safe an a very convenient way to sell your dress! Both buyer and seller well protected! Highly recommended!”

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Posted 2 years ago

“Still White is an easy to use platform that provides great advertising, good communication and payment process.”

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Posted 2 years ago

“Still White was a very easy platform to use. I was able to get all my questions answered easily in order to list my dress. I sold the dress within 2 weeks. I recommend Still White to any bride looking to buy or sell her wedding dress!”

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Posted 2 years ago

“Stillwhite is such a fabulous and easy way to connect brides who want to buy or sell a pre-loved gown. The website is easy to navigate, user-friendly, and well-designed. It was super easy to contact and exchange messages with the seller who I bought from and view lots of information online. Thank you Stillwhite for saving me $$$ on my wedding outfit! :-)”

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Posted 2 years ago

“Super easy experience selling my wedding dress on Stillwhite. I preferred it over other resale sites because there was a very reasonable flat fee to list instead of a commission.”

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Posted 2 years ago

“Buying was secured and any red flags were pointed out immediately”

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Posted 2 years ago

“Great service to be able to sell a wedding dress.”

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Posted 2 years ago

“Exceptional experience! Found my dream dress for under half the rack price.”

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Posted 3 years ago

Stillwhite is rated 4.9 based on 626 reviews