Stone and Wood Shop Reviews

Name: Stone and Wood Shop
Address: UK Saw LTD T.A. Stone & Wood Shop20 Cumberland Road, Middlesex
Rating: 4.66

4.7 Rating 65 Reviews

92 %

of reviewers recommend Stone and Wood Shop

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Metrics

4.7

Based on 65 reviews

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Phone:

(+44) 0208 204 112

Email:

stoneandwood@reviews.co.uk

Location:

UK Saw LTD T.A. Stone & Wood Shop20 Cumberland Road
Middlesex
HA7 1EL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experiance, very well priced, good communication, easy to order, super speedy delivery, and such beautiful tiles! Actually quiet unique tiles that ive struggled to find for a reasonable price anywhere else. A very good experiance in all and would definately recommend. Must add, the delivery man made a stella effort to get them up the drive too!”

Helpful Report

Posted 8 years ago

“Purchased some travertine tiles for our kitchen/conservatory. Was delighted with the product, service and price. Ali was a pleasure to do business with, knowledgeable and helpful. Would certainly use them again and would not hesitate in recommending them to anyone”

Helpful Report

Posted 9 years ago

“I did a lot of research before actually venturing out to see the tiles. We started off looking for travertine tiles but after speaking with ALi about the pros and cons of these we switched to marble tiles. We have a large floor area and three bathrooms to tile. To keep it simple we have chosen two versions of the same marble. Ali helped us all the way and gave us a very good price for our order. The tiles were delivered when promised and the store were happy to coordinate with our builder on delivery. The floor tiles are now laid and look fabulous - and that is before grouting. Our Tiler and our builder have both commented on the quality of the tiles. Which was great news as I am not an expert and you always worry a bit about big purchases. All in all: good customer service without being pushy, unbiased advice, timely uncomplicated delivery of a good product at a good price.”

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Posted 9 years ago

“Needed help with 5 bathrooms and I got plenty of help discussing my requirments. I recieved samples next day which were great. I placed my order (great prices) and delivery was on time as arranged. When the delivery arrived the driver did damage some of the tiles, an unfortunate accident but I had replacement tiles on the next available truck out to me! No drama! I have since been down to the showroom which is fantastic, definately worth a visit. Service has been fantastic and I would highly recommend Stone and Wood Shop.”

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Posted 9 years ago

“I ordered 35 Metres of Limestone Djon honed. Am totally impressed with the quality. I had a bit of delay with the original delivery but Ali gave top class customer service which I was very impressed with. I shopped around quite a bit before I decided to go with this company and I am so pleased I did. I wouldn't hesitate in ordering on line without seeing the product and only working with a sample. I will shop here again when I need to. Thanks Christine”

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Posted 9 years ago

“We ordered the Farley Ratin Antiqued Limestone for our kitchen and outside patio and they are great- Exctly what we were after. Beautiful tones of greys and brownie beige means that the floor never look obviously dirty when marks appear. Stone and Wood Shop offered and a really competitive price and were very accoumadating when we wanted to see the tiles in aa showroom rather than us just going on the swatch that we got through. Really friendly pleasant experience”

Helpful Report

Posted 9 years ago

“They were very helpful on the phone when I called and the samples arrived promptly. They followed up the call but were not too pushy and when we had chosen we placed the order with them. Nice people to deal with and well priced stone flooring from the research that I did.”

Helpful Report

Posted 9 years ago

“We were looking for engineered wood for our flat. The local flooring shop would not sell the wood without full installation, but we wanted separate quotes for laying the floors. Looking online it is not easy to find high quality boards, and many sites had boards of a lesser quality than those we had seen at out local flooring shop. Stone and Wood had the quality we were looking for at an incredibly reasonable price when compared to the shop price. Ali was very helpful and also recommended a couple of people we could get quotes from to lay the floor. The wood was delivered in very good condition, no damaged planks and the boards were exactly the same as the sample we'd been sent. We are very happy with the new floor.”

Helpful Report

Posted 9 years ago

“Very competitive prices. Personal service. Willingness to deliver to West Wales. Excellent follow up service, when I needed a few extra boxes of the floor tiles. Would wholeheartedly recommend.”

Helpful Report

Posted 9 years ago

“I spoke with Ali who was very helpful and who sent the samples to me same day. Very good to deal with.”

Helpful Report

Posted 9 years ago

“Very happy with the speed of the samples and also appreciated the call because there was an issue that I had not thought about and the fact that they called enabled me to make an informed choice.”

Helpful Report

Posted 9 years ago

“Good product knowledge and received the sample in good time.”

Helpful Report

Posted 10 years ago

“Good product knowledge and received the sample in good time.”

Helpful Report

Posted 10 years ago

“I had ordered 37m2 of travertine tiles from these guys including grout / adhesive and sealer! costing over £1500! they were not only the cheapest but the quality of the stone was superb and the service from order to deliver was amazing! (thanks Ali) - the delivery was quick and efficient - the deliver driver called me to give me an eta - which really helped - and the goods were well packaged - I had an issue where a couple of the tiles had cracked - not their fault at all and it did fall within my 10% over order - so all good...but to their credit they offered to refund me the difference on those tiles - so that was great service ...uncalled for really - I also had an issue where I had run short of grout (only needed to do about 12 more tiles ) so Ali had sent me out another bag FOC - how is that for amazing service!!!??? overall - a great company to deal with and I would not hesitate to recommend them to anyone ! - don't walk away buy from them today!! And no im not a staff member just an extremely happy customer - and credit where credit is due - cheers for a great buying experience guys ? r | y”

Helpful Report

Posted 10 years ago

“Ali was very helpful in ensuring I got the right samples which saved me lot of time”

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Posted 10 years ago

“They got some tile samples out to me for the next day and followed me up. Have not bought yet but was impressed with their attentiveness.”

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Posted 10 years ago

“The Villeroy & Boch tiles that we purchased were stunning and good value too. Very easy company to deal with.”

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Posted 10 years ago

“I spoke to Ali at Stone and Wood Shop when I was looking for tiles for my new bathroom. He was both very helpful and courteous enabling me to process my order quickly and efficiently. Even after the sale, whenever I needed help or advice regarding delivery and installation he was quick to respond and quick to help me resolve any difficulties. Brilliant company and brilliant representative as well. Many Thanks Stone and Wood Shop!”

Helpful Report

Posted 10 years ago

“I wanted to get some ideas for some hard wearing wooden flooring under which I could put underfloor heating. I called quite a few companies but found Ali at Stone and Wood Shop the most helpful. He sent me 2 options one of which we will go with. We have not purchased anything yet but his helpfulness was a delight and in my experience unusual.”

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Posted 10 years ago

“Got a very good price on their Villeroy & Boch tiles for my hallway. Very pleased with the product and the customer service. Would use again if required.”

Helpful Report

Posted 10 years ago

Stone and Wood Shop is rated 4.7 based on 65 reviews