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Stoneacre Doncaster York Road, South Yorkshire Reviews

3.6 Rating 50 Reviews
64 %
of reviewers recommend Stoneacre Doncaster York Road, South Yorkshire
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Location:

Unit 1, York Rd, Doncaster DN5 8TW, UK
DN5 8TW

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Anonymous
Anonymous  // 01/01/2019
I have purchased cars previously from Stoneacre York Road Doncaster. I exchanged my favourite Fiesta recently and was offered an excellent deal on a new Puma, I dealt with Marcel who was extremely helpful, friendly and professional. I would not hesitate in recommending Stoneacre to anyone wishing to purchase a car and a big thankyou to Marcel for all your help.
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Posted 1 week ago
Had my Car Service and MOT yesterday with Stoneacre Wallasey on the Wirral. Stoneacres kept in touch after I had booked - with several reminders. They warned me last year that new tyres would be required this year. I had been concerned that as the main dealership, they might charge over the odds. So I had checked prices with other tyre suppliers. Stoneacres' prices were lower. The car was picked up at 8.15am and back with me before midday. (washed and valeted). I had a text message asking if I wanted them to proceeed with replacing the tyres and informing me what the price was. Then I had a phone call from Sonja (who was very bright and cheery) so that I could settle the account. I had the choice of paying the whole amount or making 4 separate payments over a certain period. Overall a very pleasant experience. Thank you Stoneacre. The man who picked up the car was friendly and polite. A very good experience from start to finish. The Company and I communicated in several ways - phone, text message, email, online. They were very thorough.
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Posted 1 week ago
my experience at stoneacre was brilliant compared to previous dealerships iv been to everything went smoothly and all the times and dates I was given were accurate. Dean and Michael were a massive help with the whole process and would recommend these guys to anyone interested in getting a car.
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Posted 8 months ago
Great experience buying a new car, nothing but great customer service from Jamie, very helpful throughout the process, couldn't do enough to help.
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Posted 10 months ago
Extremely unprofessional, Run by chances. Better off going to a main dealer.
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Posted 10 months ago
Easiest car I have ever bought. Great fast service from Kevin at the Suzuki centre. I had my new car the day after the test drive. No pressure and a pleasure to deal with them.
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Posted 1 year ago
Nathan,the sales person was so helpful, not pushy like other dealers,explained everything to us, set up temporary insurance & taxation, So pleased with our purchase,if we needed another car in the future would always come back,Thanks Nathan,
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Posted 1 year ago
Second car purchase we have made from York Road. Amazing service from Lauren and Steve. We will definitely be back when we are ready to buy again.
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Posted 1 year ago
We bought a seat tarraco from stoneacre Doncaster,Jordan gough was absolutely amazing, a credit to stoneacre, from start to finish she went out of her way to help in anyway she could would highly recommend Jordan.
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Posted 1 year ago
Bought a Suzuki swift- it was in the showroom and i drove it home 3 hours later- top salesman Aidan Blunt did everything i needed. No sales pressure at all and everything explained and straight forward. I can highly recommend this delaership.
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Posted 1 year ago
Took my car in for an MOT and service, Stoneacre sent me my quote for £2000 worth of work that needed completing on my FORD focus - allegedly one of the most affordable cars to fix. I paid for the work that needed completing to enable the car to pass its MOT and found a regular garage to take another look at the car, £380 to fix the problem and could not find the ‘oil leak’ that stoneacre wanted £869 to ‘fix’. Absolute rip off.
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Posted 1 year ago
Just taken delivery of my Ford Kuga, the process from start to finish was excellent by Neil Wright. He makes it so easy to buy a new car, everything is in place as and when needed. Neil should be commended on his outstanding customer service. Thank you Neil.
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Posted 1 year ago
Had my car booked in today for a query on a service light The staff were friendly and welcoming I was kept up to date throughout the day what was happening a report was sent showing results When I went to pick my car up they had washed and hoovered it Highly recommend this garage
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Posted 1 year ago
Joe was the perfect salesman, no pressure to buy although l did and couldn't be happier. He made everything easy. As a lady of a certain age I wasn't sure I was doing the right thing. Joe certainly made the buying much easier than expected and explained everything. He also delivered the car to my home. Joe is an asset to your company. I highly recommend him to anyone wanting to buy a car.
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Posted 1 year ago
Popped in with my Mazda 2 hybrid today, the tyre pressure warning wouldn’t reset. I spoke to the team in Mazda and I explained I was happy to arrange to come back and make an appointment. It would have been simple to just book me in. Team Mazda went above and beyond and a technician came out, tested the vehicle system on his gizmo, there was a fault and two or three minutes later it was all resolved. Fantastic service and that’s why I buy my cars from Stoneacre for the last 15 years Thank you for great customer care
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Posted 1 year ago
Jordan was friendly, helpful and polite. The process of buying a car was seamless.
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Posted 1 year ago
Emma in Mazda was super helpful and handled the delay on my Mazda 2 Hybrid professionally. On pick up day the car was prepared perfectly and looked fabulous. Thanks to the valet team. The car is everything I hoped for and I’m enjoying get over 70 miles to the gallon Happy customer
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Posted 1 year ago
Tom provided a fantastic service, was friendly and efficient.
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Posted 2 years ago
Great service and very helpful no pressure like some other sales people. Steve was very helpful from start to finish
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Posted 2 years ago
I was looked after by Alex at your branch on Sunday. He was really helpful and went out of his way to find me the right car. I drove away very happy. A big thank you to you all you were really friendly. From start to finish the process was easy and stress free
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Posted 2 years ago
Stoneacre Doncaster York Road, South Yorkshire is rated 3.6 based on 50 reviews