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STORY Reviews

5.0 Rating 158 Reviews
99 %
of reviewers recommend STORY
5.0
Based on 158 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Phone:

07764404721

Email:

tristan@harleyacademy.com

Location:

15, Crawford Street, London,
15, Crawford Street, London
London Borough of Camden
W1H 1BR

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Anonymous
Anonymous  // 01/01/2019
Very professional service delivered by Sophie and Marcus. Great advice given with follow up The results are very natural and subtle.
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Posted 3 years ago
Fantastic experience as usual
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Posted 3 years ago
The fact that dr Emily takes time before touching any cannula and is very professional as well as extremely knowledgeable Wouldn’t think of going anywhere else!!
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Posted 3 years ago
I am delighted with my “rejuvenated” lips! The procedure itself wasn’t exactly pain free, but bearable - I would take up the option of numbing cream next time. Only one tiny area of bruising just above my top lip and minimal swelling, both of which disappeared by Day 3. Recommend!
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Posted 3 years ago
Very professional staff in a relaxing and safe environment. Highly recommended.
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Posted 3 years ago
Great team at Story! So happy I found them, Dr Emily is so professional, she put me at ease at every stage of the procedure and I am so happy with the results, I look exactly how I wanted to look, brighter and not so sad. I also had a consultation with Maja who is so knowledgeable about skincare and I am looking forward to my appointment with her for treatment to my sun damaged skin.
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Posted 3 years ago
Recommendations perfect for me. Amazing Consultation with Dr. Emily. Would highly recommend.
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Posted 3 years ago
Always an absolute pleasure to visit Story. Sophie was amazing as always, so friendly, professional and knowledgeable. Dr Andrew Kane is amazing and I always get the results I want. Would never consider going anywhere other than Story. Thank you yet again for another brilliant visit!
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Posted 3 years ago
Loved my treatment by Emily and feel that she really understood my concerns and met my expectations. Would absolutely recommend and will definitely be going back again!
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Posted 3 years ago
I absolutely couldn’t be any happier as I feel right now, thank you so much Dr Mehta! At my appointment I was greeted by two lovely members of staff. I then went in to see Dr Mehta who addressed all my concerns and discussed throughly the best possible treatments to achieve the best results. Dr Mehta has a calm and lovely manner that really puts you at ease. Once treatment was completed and I looked in the mirror, I was so happy, he had achieved all my expectations. I had chin, jawline and facial fillers, I found the prices very reasonable for such an amazing doctor. Thank you so much again and I look forward to seeing you at my next appointment.
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Posted 3 years ago
I’ve been going to Story for around 18months now and honestly wouldn’t go anywhere else! The clinic is lovely (with easy parking!) and Sophie is always super friendly and helpful with arranging appointments etc. I’ve had Botox and lip fillers and have always been extremely happy with the results. Both Dr Mehta & Dr Kane are excellent. They listen to the results you’d like to achieve/problem areas etc and really tailor your treatments to suit. I’d highly recommend them. I’ve already recommended them to friends and family, (my Mum goes to see Dr Kane too).
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Posted 3 years ago
Thank you for your 5 stars review! We are glad to see that you enjoyed your experience and we are looking forward to seeing you again. Best wishes, The STORY Team ✨
Posted 2 years ago
Dr Andrew..has been amazing throughout my treatments.i found his knowledge and aftercare second to none . Be safe..choose story.!
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Posted 3 years ago
Dr Tristan has an eye for this! Highly recommend.
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Posted 3 years ago
Very welcoming. Explained everything to me and what was best for me to get my desired result.
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Posted 3 years ago
I have always been completely satisfied with the advice, care & treatment received at Story Southwell. From entering the clinic & seeing Sophie who is always welcoming, warm and friendly, to Dr.M.Mehta, who is very informative, addressing any concerns I might have had, to Dr.A.Kane who is friendly, open and professional. Explanations given to questions asked that were easy to understand. There is no pressure and time is always given for options and explanations. I have had Botox and pleased with the results shown to date. A follow up appointment & after care advice arranged. Would I be returning again? You bet!
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Posted 3 years ago
Thank you for your 5-star review! We are glad to see that you enjoyed your treatment. We are looking forward to seeing you again. Best wishes, The STORY Team ✨
Posted 2 years ago
My first ever experience of any injectable treatment. My experience was very positive. I received a detailed professional consultation and the procedure (Botox) was fully explained beforehand Procedure was quick and painless A follow up appointment was also arranged and aftercare advice given. Very impressed!
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Posted 3 years ago
Thanks so much for the 5 stars! We're delighted you were pleased with your treatment and look forward to seeing you again. Best wishes, The STORY Team✨
Posted 2 years ago
I felt welcomed, the hospitality was great but I wasn’t taken seriously enough when I was at my consultation, no plan or call back was arranged.
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Posted 3 years ago
Dear Client, Thank you for sharing with us this valuable and constructive feedback. We are really sorry to hear that our consultation service did not match your expectations. We always aim to deliver an exceptional client experience and would like to take this opportunity to learn more about your specific situation. If you wouldn't mind contacting us on 0203 9600 134 or Info@storyclinics.com at your earliest convenience, it would be greatly appreciated. We are looking forward to speaking with you and working towards making things right. Best wishes, STORY team
Posted 3 years ago
So happy that I saw dr Emily,, She is truly amazing,, 🙏Can I get a Witness for my fitness ?😬 Get fit/ not now- in a bit 😬 This bloomin Lockdown/ Left me with a permanent frown ,,😔 Looking tired/ wired I’m in need of Botox … And then there’s the highlights to my locks 👱‍♀️ Always On a roll especially when on a stroll.. Looking for someone with whom might want to talk and walk .. ..worried that I’ll turn around and they will be snoring .. As they have found my conversation boring In the park/ but not when it’s dark 👮‍♀️ Hiding my face from obscurity … For extra security 😷 I’m thinking of maybe Stopping … Writing poems …and taking up shopping 😬 …As now Lockdown has now come to an end Time for me to go out and spend spend SPEND!! All this saved up money: 😉not going to be spent in wholefoods to buy honey 😬.. …Or face creams from the chemist Or serums or even face mists 😬.. That’s a joke; they don’t work anyways .. At least that’s what my cosmetic surgeon says 🤣 So can I get a WITNESS,, About maybe ‘some’ of these face creams and all this fitness .. Have finally worked and can be seen ? Tell me I don’t look 63 that I still look like a teen ! 🤣
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Posted 3 years ago
Thank you for your 5 stars review Evelyn! We are glad to see that you enjoyed your experience and we are looking forward to seeing you again. Best wishes, The STORY Team ✨
Posted 2 years ago
I visited story for fillers and Botox, Dr Tristan Mehta was outstanding as always, he goes through options with you and explains everything in detail, I was so so pleased with with the final result. I would never go anywhere else for treatments, at story they are so knowledgable and make you feel at ease throughout your treatment.you won’t be disappointed
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Posted 3 years ago
Thanks so much for your 5-star review, Julie. We are pleased you had a great experience with Dr Tristan! We look forward to seeing you again soon! Best wishes, The STORY Team ✨
Posted 2 years ago
I cannot praise the people at Story enough. Everyone was so friendly, welcoming and professional. Dr Macgregor explained all my treatment options thoroughly and there was no pressure to commit to treatment on the day. I was confident I was in good hands and had my first botox and fillers done at the consultation appointment. I felt very relaxed and was surprised at how little discomfort I felt. I had tear trough and cheek fillers and botox to the upper third of my face. I am so delighted with the results. Thank you to everyone at Story, I will be back in a few weeks for the second part of my treatment.
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Posted 3 years ago
Thanks so much for your 5-star review, Lisa. We are pleased you had a great experience with Dr Emily. We look forward to seeing you again soon! Best wishes, The STORY Team ✨
Posted 2 years ago
STORY is rated 5.0 based on 158 reviews