Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 19,327 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 19,327 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery great product”

Helpful Report

Posted 1 year ago

“Good quality clothes, good fit ,quick delivery”

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Posted 1 year ago

“I have no complaints about Stuarts. Good product (see below), prompt service. About the product: I bought a Shetland wool crew-necked sweater (jumper). What's good: Quality wool, nice colour, garment properly dimensioned/proportioned, and properly stitched/pieced. What's not so good: Sweater has been brushed to give it a soft fuzzy surface, which is OK. However, it's been heavily brushed, to such a degree that I expect it to begin to pill after not having been worn all that much. Why I bought from Stuarts: It's become nigh impossible to find a quality Shetland wool sweater in the USA anymore. They're all made in China, they're poorly dimensioned, the wool is of poor quality (short staple fibers; sweater sheds and pills quickly), and they shrink badly after the first washing (even when washed in cold water). Stuarts size chart included product lay-flat dimensions and the text suggested the customer should measure an existing sweater that fits properly to ensure the correct size is selected. That was useful mail-order guidance.”

Helpful Report

Posted 1 year ago

“Great service ! But had to pay £15 to return where normal it’s free !!”

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Posted 1 year ago

“I was looking for a shirt and I found a shirt heaven knows I'm happier now!”

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Posted 1 year ago

“Always top brands to buy but this time sent the wrong size on one of the socks ordered”

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Posted 1 year ago

“A great collection of clothing available, pricing is competitive and kept up to date with information regarding delivery. I have made a couple of purchases and will be likely to make more in the future.”

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Posted 1 year ago

“Arrived on time and in perfect condition”

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Posted 1 year ago

“Great jacket great price and top delivery service. Thank you 🤓”

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Posted 1 year ago

“As described. My RM Williams were great value from Stuarts. If you keep stocking them, I'll keep buying them.”

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Posted 1 year ago

“Great communication and fast, safe delivery Disappointed 1 item was out of stock, but was quickly informed and refunded Great sale prices and excellent selection of quality retro fashion Will recommend to friends and feel sure to use again”

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Posted 1 year ago

“Great selection of clothes with top class service and a quick delivery, I’d recommend buying from Stuart’s of London 👍”

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Posted 1 year ago

“Quick delivery to Australia 7 days exactly, happy with purchase also.”

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Posted 1 year ago

“Genuine Gabicci outlet which is not always the case, the service was good and I haven't had to return anything”

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Posted 1 year ago

“I can't say enough about the Customer Service at Stuarts of London. They were both quick and courteous. I would definitely recommend Stuarts.”

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Posted 1 year ago

“Good quality clothing delivered on time quick and easy site to navigate. What more do you need👍”

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Posted 1 year ago

“Disappointed that i had to pay over £5 for a return of an item. It's the only time I've had to pay for a return as most other online companies do it for free”

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Posted 1 year ago

“the package arrived reasonably quickly, which was great, however, the box was half opened on arrival, I assumed it was transit damage. Nothing wrong inside, which was great.”

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Posted 1 year ago

“Great customer service after a few issues sorted everything would highly recommend thanks guys”

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Posted 1 year ago

“Great service and quick delivery from Stuarts as usual and got a great bargain as well ,would definitely recommend this reliable company .”

Helpful Report

Posted 1 year ago

Stuarts London is rated 4.8 based on 19,327 reviews