“This was a birthday gift from my good friend Allison. Years ago, I was given an "Albert Watch". Regret I had to sell it! This Pocket watch is the beautiful gift. Thank you Allison BFF. love the look and design.”
“I Purchased five Sturhling watches. Two have to be returned. One had a faulty movement, I fully understand this, as I worked in the watch industry before retiring and I understand that even in the best movements there is always some failure rate. But the second watch I returned had bubbles on the case. How can this be if it’s made of stainless steel? It must be cheap alloy plated with chrome or something. I read the descriptions again. They say that the case back is made of stainless steel and so is the bracelet. They do not mention the actual case - rather slippery I think. If you’re not making your cases of stainless steel you really do need to or make it clear that they all chrome plated alloy or whatever.
To be fair you did agree to repair the watch and after I complained about the shipping costs on two returns you did agree to pay return shipping so I have to say your service is good. I hope my other watches will be OK and not have a similar bubbling problem on the case.
From a design perspective I think you watches are superb and the quartz movements that you put in them are very good quality companies like my Miyota and Ronda. No complaints there.
Also, my name is Gary Lane not Dary Lane – I think I’ve given this feedback to your company three times now”
“All i have to say is on the day i received this watch it was 2pm, between then and later in the evening i couldn't see which day the watch was showing. I didn't like the look of it at all. I didn't like anything about it. It looks cheap and chinese to me. I out it straight into an ad to sell as an unwanted gift for much less than i'd just paid for it. I'm going to sell it and buy a Seiko day date watch for around the same price.”
“With two Sturhling time pieces to my credit, I am beyond pleased with not only the construction, beauty and needless to say, compliments I've witnessed since owning both. Contact with representatives has been an added delight, as well.”
“A few years ago my sons gave me a watch for Christmas . It is beautiful, comfortable and added a touch of elegance. In two months I noticed a few loose pieces floating around in the works. An easy phone call, mail back for repair, and soon enough my watch was back in impeccable working order.
Customer service was fantastic.
Recently same excellent service in a return exchange in a watch I gave my wife for this past Christmas.”
“I’ve had my watch now for 2 months and it is outstanding. I love the comfortable watch band. And with my poor vision I can see the calendar window. Kool beans.”