“Goodmornig. The watch is very beautiful and stylish. But the strap opens so easy and when it is on my hand. Perhaps if the strap has a tokas will be more safe. Thank you.”
“The watch itself is a great time piece and very nice looking. What is most impressive to me is the fantastic customer support I received during the purchasing process and personal attention to resolve delivery issues of my watch (outside of Stuhring's delivery process). Based on my experience, I know there will be an entire staff of folks ready to resolve any issues that may arise in the future, absolutely fantastic customer support !!!”
“I love my 2 Stuhrling watches. I bought one previously from Amazon and the latest purchase was made directly from Stuhrling. The one from Amazon runs great but I cannot use the screw down feature for water proofing anymore as the watch won't run with the winding dial screwed tight. This happened as a result of replacing the battery and the stupid jeweler won't take responsibility. I should have sent it directly to Stuhrling but I live in Panama and very expensive to ship it back to my mailing address in Miami to send out from there.”
“Love my Stuhrling watches - I now have three. They are all works of art that tell me time while looking beautiful doing it. And I haven't had a single problem with any of them. My only critique might be that the watches are labeled automatics [self-winding] but still require regular winding. I don't consider that automatic or self-winding. Other than that, they are great.”
“A great watch that has a great look to it. The customer service was awesome and my watch arrived quickly. Many thanks. I will be shopping for a Stuhrling again.
Richard P”
“Once in a while I’m life I find a product and company that gives me a completely different level of service, quality and relationship.
Stuherling company and this watch I wear night and day have been that very pleasant surprise. I was actually in Luaterbrennan Switzerland on travels with my kids when the watch was delivered to my house on time
It made for a great reminder of the trip and I’ll be a repeat customer as it makes for a perfect gift. Keep up the good work in customer care as well, it’s been a pleasure! Ray Meltvedt, President and Founder www.clubdust.org”
“I think this might be my 15th so I obviously really like your brand and watches. They are what I call "attention getters". So many people have noticed any of your watches on my wrist and made positive comments about them.”
“I'm going on over 15 Stuhrling watches so far. I liked them so much I gave a men & ladies watch to the bride & groom at the last wedding I attended. Memorable and well appreciated gift. Some of the wedding pictures the bride & groom held their watch wrists up to be visible in their photos.”
“My second Sturhling watch, and the first ordered thru the Company website. LOVE IT!
I collect watches and have a number of premium brands like Cartier and Zenith and I get just as many compliments on my new Axis 257 Automatic Skeleton. Unique watch and great quality! I'm a fan!”
“The overall performance of those watches that I have bought from Stuhrling are very good and should be at least (GOOD STAR showed above), the POOR STAR is for the Customer Services of Stuhrling.
The Customer Service is also a vital item to make the brand more outstanding from the competitors. I have a bad experience and still not yet resolved.
I bought two watches as a birthday gift to my close friend on 25/07/2018 with all details filled (can be checked from the confirmation email), but the shipment was returned to the exporter for the incomplete address (as I checked from the local postal distribution centre), the item was arranged to ship to me through DHL and now the tracking is already returned to Europe.
I wrote total 3 emails to Stuhrling from your web page but only replied me once simply that the shipment is on the way to me. It is frustrated that the response is so slow and not further track weather the fault is made by Stuhrling or anyone else. I am still waiting and the birthday gift cannot be given on time or I have to take other gift instead. I would suspect the fault is made by DHL for the information from Stuhrling are full and correct.
I don't know what to do now, a refund is MUST and have to buy the items again.... really frustrated and disappointed. By the way, my order number is #692157.”
