Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.75

4.8 Rating 7,040 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 7,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 21st April 2025

5073

Anonymous

Anonymous // 01/01/2019

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“They were perfect for my project gift.”

Succulents Depot 5 star review on 21st December 2024

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Posted 4 months ago

“The cuttings are basically in good shape, a little dry and my heat packs didn’t quite work long enough because I did get a dead frozen one out of the 10 I bought. Attached is a photo of the dead one & some of the healthy ones I would purchase from them again.”

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Posted 4 months ago

“I received 3 christmas cactus with heat pack. 2/3 of the soil was in the box not the pots. The plants were dead. I sent a message and picture. Since then I have send another message and picture. I have not heard a word from you. Very disappointed. I got another order from another company with a heat pack and they arrived just fine.”

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Posted 4 months ago

“Although my Christmas cacti arrived a tad late they were a very pleasant surprise! They were packaged to keep their delicate body shielded from the travels of USPS and also against the cold while in transit. They were individually potted, and once again wrapped to avoid any damage to the fragile leaves. I would definitely buy from Succulent Depot again.”

Succulents Depot 5 star review on 18th December 2024

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Posted 4 months ago

“All my plants were in good shape packed really good I will order again”

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Posted 4 months ago

“Plant arrived in awesome condition. Packaged nice and snug. Very thrilled with purchase.”

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Posted 4 months ago

“I’m a repeat customer. Always happy with the plants I received. Shipping is fast. Waiting for them to recover from the shipping; but they all in good shape.”

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Posted 4 months ago

“The six Graptoveria 'Frd Ives' were all elongeated and leggy. They were not what I was expecting. I wish I had taken photos of them. I this is your product quality, I will not be purchasing from you again.”

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Posted 4 months ago

“I always ordered from your company with great success. However, this time I was disappointed. My plants weren’t packed securely and they were thrown around in shipping. Not enough plant substrate were in each little plastic pot.”

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Posted 4 months ago

“Terrible both of my plants came broken and dead”

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Posted 4 months ago

“excellent real Christmas cactus hope i can keep it alive 😉”

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Posted 4 months ago

“Cacti was packed very well and arrived in great condition and time. Thank you! -David”

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Posted 4 months ago

“It was awesome. They are very supportive to. All questions and concerns”

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Posted 4 months ago

“Thank you the arrived beautiful”

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Posted 4 months ago

“From ordering to delivery Succulents Depot was very good… how ever using the USPO and our mail carrier is of concern. This carrier has been in question for my entire neighborhood since COVID. The pkg was damaged, and wet. I waited for the delivery that day because of the incompetence of this carrier. I had to ask for the pkg. She didn’t even deliver it. One plant was broken and the others small and missing part of its top. I am not really sure who is responsible here. I planted the cacti and am nursing them to grow and live. I am thinking they will be ok. Coming from CA to MI in mid December is quite a journey. I appreciate your efforts and would order from you again. Thank you!”

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Posted 4 months ago

“I never received it”

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Posted 4 months ago

“Only had for couple weeks. Arrived nicely packaged. So far good.”

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Posted 4 months ago

“I planted in dirt right away. These little cutting are thriving. So happy with my purchase!”

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Posted 4 months ago

“This was my first time ordering from succulents depot. They got my order out quickly. It arrived bare root. I got it in soil right away and it is doing great!”

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Posted 4 months ago

“Stalk of plant was broken I don't know if it will survive. Plus it took a long time shipping in bad conditions.”

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Posted 4 months ago

Succulents Depot is rated 4.8 based on 7,040 reviews