Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.76

4.8 Rating 6,914 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 6,914 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 12th March 2025

Lynda E

Succulents Depot 5 star review on 11th March 2025

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Irene R

Succulents Depot 5 star review on 7th March 2025

JANET D

5021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never received product. Having a very hard time getting a refund too. Bought a plant last year from them and it delivered broken and died within 3 days. They refunded me with a gift card which i did not use until this last month. I ordered a cactus which was supposed to deliver a week ago. It has not been found anywhere despite multiple talks with the USPS delivery person. I checked around my complex and still nothing. They haven’t responded to my emails except once telling me to ask my neighbors and the post office. Which i did and they’ve never seen the package. At this point I just want my full refund, including the money they gave back in the form of a gift card. Both purchases from this company have been nothing but headaches. They also invite you to review their website, you cannot leave reviews unless you are invited. It’s a shady website all around and I do not recommend anyone to purchase plants from them. Use a more reputable site or a local nursery.”

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Posted 2 years ago

“Only one of the 4 plants was in decent shape the rest of them were thrashed they we're thrashed they were packed in a tiny little Box and they were just thrashed”

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Posted 2 years ago

“I was very disappointed with my order. 3 of the succulents did not survive shipping the bear paw had pretty much all broken and covered is dirt. and the others are bearly holding on. I will not be ordering again. I have had plants delivered before very healthy and shipped properly.”

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Posted 2 years ago

“I followed instructions and it died completely in 3 days of arrival”

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Posted 2 years ago

“My plants arrived more or less dead. The plant and everything else were dry as a bone and I took many dead leaves off before planting. Half of the plant just sits lifeless Ben with fertilizer and repotting. I’ll never order from here again. Back to Etsy.”

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Posted 2 years ago

“The plants were not packaged well. There were no peanuts or bubble packs to keep them in place. When I opened the box, there were lots of dirt coming out and inside the box. The packaging could have been better.”

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Posted 2 years ago

“I ordered 3 succulents and received only one. The second one was left at someware else so i didn't get it.”

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Posted 2 years ago

“Did not receive”

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Posted 2 years ago

“Really no stars because my shipment of succulents were damaged. I sent pics of damaged box and damaged succulents. NO ONE has gotten back to me. The box dis not have fragile stickers!”

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Posted 2 years ago

“My shipment was received in very poor condition. They have since died.”

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Posted 2 years ago

“The plants I ordered arrived shriveled and dry. It's been a few weeks since I received them and they still haven't recovered. Looks like one if not more of them might end up dying. :(”

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Posted 2 years ago

“My plants didn't arrive in good condition”

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Posted 2 years ago

“One item from my order was canceled, the order arrived with a missing succulent (I have contacted the company about this), and another succulent was in pretty bad shape.”

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Posted 2 years ago

“Never got the plants”

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Posted 2 years ago

“3 of the plants were broken as they were not packaged well. They weren’t really planted in the soil but rather just stick down in the soil.”

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Posted 2 years ago

“Still have not even received the order. More than a week late now, fear that plants will arrive dead.”

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Posted 4 years ago

“This being the first time ordering from Succulents Depot, I was very disappointed with two of the three plants ordered. They were very dull and shrunken. They never thrived and ended up throwing them out. Unsure if i will order again.”

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Posted 4 years ago

Succulents Depot is rated 4.8 based on 6,914 reviews