“Human rights now involved as Luc Gauthier and senior management have done nothing about the snack bar owners spreading rumours that I am a pedofike as asked for a food truck night. Over 40 complaints to head office now Human Rights as they could have just sealed with and gave me lip service. Now Human rights and lawyers involved to make things right that could have been done by Lu Gauthier but refused.”
“I have lived in Rancho Alipaz in San Juan Capistrano Ca. for almost 20 years. Ever since sun took over this park it has gone down hill. The current management does nothing . It is supposed to be a 55 year senior park but people in their 30's are living here. My driveway is severely cracked and coming apart to the point where I fell. The pool and the jacuzzi have algae. They used to have a tenant appreciation dinner with choice of steak or chicken . Now its taco's . The streets are cracked and cars race through the park at speeds well over the 10mph speed limit. When I asked the management to fix my driveway they told me that I was on their list. That was 3 years ago. They always max out the rent increase every year. I wish I was able to move.”
“Why am I being charged $1.000 transfer fee when I purchased my home through Lisa Cooper @ Mobile Home Spot Inc. Sun had nothing to do with the sale. This is fraud!!!!!”
“I live in a Sun Communities trailer park, the park manager is very nice- she’s just doing her job. However, the corporate office is extremely negligent in returning calls. I have talked to a girl Desiree a couple times who assured me I’d receive a call back. I tried to reach them for a year- they never returned any of my calls or emails, but in October they wrote a certified letter in attempts to intimidate us, they claim the park manager even knocked on my door to try to get into contact with me. That is a lie- someone is always here unless it’s Sunday morning- if they knocked on my door on a Sunday morning, that would be inappropriate- so I’d like to know when they allegedly visited my home. I have all email correspondence- no replies from their corporate office. They continue to raise lot rent with no explanation - they’re not doing snow removal - it’s difficult to get out of the park in my SUV as we live on a hill… we own our trailer- and they try to nickel and dime any chance they get. They refuse to help me fix an issue with the website they use to process their rent payments and I’m incurring an extra $10 monthly fee for paying with CERTIFIED FUNDS. They’ve been nothing but uncooperative and have attempted to gas light me, when I have done NOTHING wrong. They claim my bank account bounced, I provided documentation from my bank proving 1)the funds were there on the date of the transaction 2) they never tried to take any money from my account - they removed the NSF fee, but my account is blocked from making my rent payment and they flat out REFUSE to do anything to help me! The property manager has tried her best to help me to no avail, so I reached out to corporate at least 10 times before they sent me a certified letter!”
“Called head office 20 times about drugs being sold at snack bar at willow lake. No calls, Luc Gauthier doesn’t care. Opp investigating drugs being sold at snack bar. Do not go to sun rv…,they don’t care and managers take kock backs”
“Called corporate office twice . Never received phone call back. Management is horrific. Many people looking to sell their homes after years of living here because they are extremely unhappy of the living conditions.”
“Because Sun doesn’t take care of any property within the park, including the responsibility for dead shrubs & trees, it tries to pass this maintenance off on the residents. By fining residents over petty matters, such as weeds at the bottom of the driveway, it harasses & shirks its own responsibilities simultaneously... I finally got Sun to pave up to the bottom of my driveway but then I got ordered to take down a palm tree that died at that spot because of the constant flooding. When the tree guy Sun uses came to remove the palm, he said I wasn’t responsible for paying for it & he was upset by the way Sun ripped off its elderly residents. I sent this information by way of a complaint to Sun headquarters yet haven’t heard a peep… I may need to file a small claims case against Sun because the flooding also damaged the driveway & removed the paint where it meets the road, by a few feet toward my home. I’m not going to restore my driveway only to have it damaged again, because the drainage problem still hasn’t been resolved yet.”
“They have a typical corporate mentality. Charge the most for doing the least. When there's an issue they let it go on and on trying to claim plausible deniability and no knowledge of the issue until they're forced to fix it.”
“Stay away from Sun homes. Their property managers (at least mine) are just as bad as corporate, you would think they had stock in the company. You would think owners would want their tenants happy and safe but not Sun they only care about money. If you do not keep your lawn (even if you do) mowed they will charge you $55 that 55 dollars goes to Sun not to the lawn contractors. Then if you refuse to pay it they will try to evict you over it. They just improved and made the playground larger but hardly any little kids go because of all the bullying and older kids hanging around it's not safe. We would prefer the security that "we" are paying for that they advertise but don't have. We care more about living in a safe community over a playground.
They allow anyone to move in with no background check or for evictions... As long as you have money to move in that's all it takes. Our trailer park was a lot safer before they bought it. I wish corporate would care more and make their properties a nice place to live.”
“I work for sun communities
I when I was hired they told me I would get a raise after 90 days lol that never happen
I held of until my 1 year anniversary please note I have not called out sick or not been late 1 day so I ask for a raised never got it
Recently they gave everybody a raised a whooping .28
A company that grossed over 2.97 billion at a 31% increase from last year and they gave me a .28 cent raised
Wow talk about a cheap company then they want u Tom stay for an emergency or come in on a weekend then ask u to take off during week lol
Not I I work Mon - fri that’s my hours”
“Sun Communities and their employees do not care about their residents nor the short term residents that come in to visit. We have had 2 sewage spills in the past 2 months and it takes an arm and a leg for them to come clean it up and the manager said it wasn’t on the top of their list to fix the situation. How is raw sewage not a top priority? That a huge health hazard! What takes priority of this apparently everything else. We literally had poop turds and toilet paper and all of the other liquid sitting at our door step for 12 hours and then the manager tried to tell me that it would get clean up tomorrow because it’s dark now and they just didn’t have time. Needless, to say I guess I did enough complaining because an hour later I had 4 people out here at 9PM laying down lime. The problem is that this would have never happened if they would have properly fixed the situation 2 months ago when it happened them to and my husband and I had to clean it up ourselves. I don’t understand the laziness of the people that work here and the continued negligence that is at hand on a daily basis. No one takes responsibility for anything that needs to get done in this park and it’s very sad for the people that live here.”
“I lived in sylvan Glenn in brighton for 22 years . Great community until bought out by Sun. I am retired and in bad health .I have a truck and slide in camper which I've always had in my driveway. I do photography and used it daily. The park didn't care
So I get a written notice I had 7 days to remove the truck and camper from my driveway or eviction would happen. They r ally wanted the 50.0
A month for their storage lot which used to be free to Tennant.
So I sold my home and moved into my family home.
This company only cares about money not the tenants at least that's my issue.
Oh ya I payed them 9000. To sell my home. I really like the park and the management for me it pushed me out I am 71 starting over”
“These people don't care if your homeless we got a 7 date notice after we gave them what they wanted and they started about something else.when they want you out they will do whatever it takes to see it happen. Donna is the worst back stabber I have ever met. She acts like she is your friend but BEWARE she isn't. We are disabled and have little money after siding our place she went to the lawyers and said we didn't have our title well she would not give us our vin # nor the change of ownership papers she is doing this so we have to leave!!!”
“If zero was available I would have chosen zero! They do not care about the residents! Be warned! Do not get into a contract with Sun Community they withhold information then once you move in they hit you with it! They also choose the worst internet company Blue Stream without giving you a choice! Run and run fast away from Sun Communities!!”
“Do not enter into a contract with Sun Communities. They do not care about the properties or the residents that pay the exorbitant amount of land lease every month and they continue to increase every year. They do absolutely nothing to maintain the community and truly are not involved. If you are late for 15 days and communicate with them as to why and will get caught up, you receive a letter from their attorney stating eviction within in 30 days,.. Even if you have lived there for 15 years or more and pride in your home and also have to pay an Hoa as well. All maintenance and repairs are up to the homeowners… Sun just collects the land lease… do not buy into a sun community.”
“They kept information secret that residents should be aware of, just like now, taking away our contracted 7000 gallons of water and turning us over to the City of Ocala. Wrong on every level for sure.”
